1) cultural intelligence is also known as cultural quotient.
2) local managers are, by and large, ineffective in dealing with problems in sensitive
political situations.
3) the availability of raw materials and other resources offers both greater control over
inputs and lower transportation costs.
4) the term kinesic behavior refers to communication through body movementsposture,
gestures, facial expressions, and eye contact.
5) assertiveness and materialism are values of a masculine society.
6) uncomfortable room temperatures, too-bright lighting, rudeness, interruptions, and
other irritations are examples of rough tactics used during negotiations.
7) global interdependence creates demands on international managers to take a positive
stance on issues of social responsibility and ethical behavior.
8) an equity strategic alliance is a new independent entity jointly created and owned by
two or more parent companies.
9) the conscious and active management of creating, disseminating, evolving, and
applying knowledge to strategic ends is known as a strategic alliance.
10) small- and medium-sized enterprises contribute to their national economies by
creating new jobs.
11) alienation or lack of support from headquarters is one of the major causes of
expatriate failure.
12) a horizontal networked structure, with people around the world conducting
meetings and exchanging information via the internet, thus enabling the organization to
capitalize on 24-hour productivity is called a virtual global team.
13) employees in countries that rank high on power distance are more comfortable with
a clear distinction between managers and subordinates rather than with a blurring of
decision-making responsibility.
14) global business savvy refers to the ability to recognize global market opportunities
for a company and to have a vision of doing business worldwide.
15) attribution is the process by which people send messages to each other across
various cultures.
16) according to berdrow and lane, the process of harvest can be defined as ________.
a) managing the flow of existing knowledge between parents and from the parents to
the ijv
b) managing the flow of transformed and newly created knowledge from the ijv back to
the parents
c) capturing knowledge of local partners and keeping it confidential
d) managing the transformation and creation of knowledge within the ijv through its
independent activities
17) which of the following is true, according to the mow research study on work
centrality?
a) the british are indifferent to leisure
b) the japanese hold leisure to be very important in their lives
c) the british hold work to be very important in their lives
d) the japanese hold work to be very important in their lives
18) which of the following refers to a language- and communication-related issue that
poses a challenge to many virtual global teams?
a) lack of face-to-face meetings to establish trust or for cross-interaction processes such
as brainstorming
b) variable skill levels and willingness to interact through virtual media
c) lack of visibility of nonverbal cues
d) variations in attitudes and expectations toward time
19) according to pierre casse, which of the following is a typical characteristic of a
swedish negotiator?
a) inflexible
b) down to earth and overcautious
c) inefficient
d) confronts openly and directly
20) papillion inc. is a small american high-technology firm that has been successfully
competing in the international business arena from its inception two years ago. instead
of internationalizing slowly, papillion embarked upon an ambitious plan to leverage
niche market opportunities worldwideright from the beginning. papillion inc.
exemplifies the ________ phenomenon.
a) born-global
b) subordinateship
c) outsourcing
d) insourcing
21) alliances are also known as ________.
a) competitive strategies
b) cooperative strategies
c) relational strategies
d) virtual strategies
22) which of the following stages of negotiations is most likely to take place
immediately after the exchange of task-related information?
a) relationship building
b) persuasion
c) preparation
d) concessions and agreement
23) which of the following indicates a need for change in organizational design?
a) low turnover
b) a decrease in overseas customer complaints
c) seamless innovation
d) new management with different goals and strategies
24) which of the following is true of ueno and sekaran’s study of japanese and u.s. firms
with regard to monitoring and reporting systems?
a) u.s. firms tend to use long-term evaluations to a greater extent
b) compared to u.s. firms, japanese firms build budget slack to a greater extent
c) u.s. firms tend to use communication and coordination processes more extensively
than japanese firms
d) japanese managers are more likely to use formal communication and coordination
processes
25) trout corp., kirgo ltd., and sturgeon inc., three of the leading construction companies
in the u.s., have decided to join hands and create a new cement manufacturing company.
according to their agreement, trout corp. will have 50 percent equity, kirgo ltd. will have
20 percent equity, and sturgeon inc. will have 30 percent equity. in this given scenario,
sturgeon inc. is referred to as a(n) ________.
a) minority jv partner
b) majority jv partner
c) sole proprietor
d) franchisor
26) under governmentalism, the government uses its policy-setting role to favor the
interests of ________.
a) a national company
b) the nation
c) a foreign company
d) foreign investors
27) which of the following refers to a cultural variable that shapes the content of a
leadership situation?
a) elasticity of demand
b) level of risk
c) productivity
d) work norms
28) discuss the impact of the internet on various cultures. how do cultural differences
complicate international management in regard to the use of technology? provide
specific examples in your answer.
29) briefly discuss the interdependence of strategy, structure, and staffing.
30) what is political risk? give an example of how political risk can affect an mnc.
31) what are the different stages of culture shock as described by oberg?
32) what are some of the skills that are necessary for leaders of virtual global teams?
33) in a brief essay, discuss some of the cultural variables that create noise in the
communication process between americans and arabs.
34) what is the difference between affective, axiomatic, and factual appeals? provide
examples of cultures that use each type.