1) according to hofstede, the crucial fact to grasp about leadership in any culture is that
it is a complement to ‘subordinateship.”
2) the difference between social responsibility and ethical behavior is a matter of scope
and degree.
3) learning patience and tolerance, realizing that managers abroad are in the minority
among local people, and learning to communicate more with others and empathize with
them implies that an executive has acquired considerable tolerance for ambiguity.
4) a successful repatriation program starts after the first phase of the assignment has
been completed.
5) environmental scanning should be conducted on the national level exclusively.
6) in a polycentric staffing approach, recruiting is done on a regional basis and can
produce a specific mix of pcns, hcns, and tcns, according to the needs of the company
or the product strategy.
7) chinese management style focuses on human-centeredness, family-centeredness,
centralization of power, and small size.
8) proxemics deals with the influence of space on communicationboth personal space
and office space or layout.
9) regardless of the stage of internationalization, a firm’s structural choices always
involve two opposing forces: globalization and localization.
10) under nationalism, the host institutes a partial or complete closing of borders to
withstand competitive foreign products, using tariff and nontariff barriers.
11) the biggest single problem for mncs in their attempt to define a corporate-wide
ethical posture is the great variation of ethical standards around the world.
12) mediators are hired in order to teach managers about cultural differences in
negotiating styles.
13) opportunities for indigenous female employees to move up the managerial ladder in
a given culture do not depend on the values and expectations regarding the role of
women in that society.
14) operations in foreign countries frequently start as a response to customer demands.
15) people in singapore and denmark are inclined toward long-term planning. according
to the globe project, such societies score high on ________.
a) performance orientation
b) assertiveness
c) humane orientation
d) future orientation
16) sundew, an american soda company, opened a number of manufacturing units in a
developing country. it employed people from the host country to work in the new units.
this move radically lowered the poverty rate in the developing country. in this scenario,
sundew is ________.
a) making questionable payments
b) following moral guidelines
c) making a foreign investment
d) adopting local customs
17) which of the following is most likely a benefit to host countries with mnc
operations?
a) risk sharing
b) export diversification
c) decrease of local capital
d) creation of assembly-only plants
18) according to the globe project, which of the following cultural dimensions refers to
how much people in a society are expected to be tough, confrontational, and
competitive versus modest and tender?
a) humane orientation
b) assertiveness
c) future orientation
d) performance orientation
19) according to david lei, the single greatest impediment managers face when seeking
to learn or renew sources of competitive advantage is that ________.
a) good venture partners are hard to find
b) technologies change very rapidly
c) partners can become competitors
d) governments can be fickle
20) an internal analysis focuses on the company’s ________.
a) vision and mission
b) market share
c) competitors
d) resources and operations
21) which of the following tips is most likely to lead to effective intercultural
communication?
a) avoid being culturally sensitive over the internet, as it might result in discrimination
b) it is always better to use long and descriptive sentences
c) messages need to be encoded carefully
d) communication processes should be made quicker by removing feedback systems
22) which of the following is a cultural dimension identified by the globe project team?
a) power distance
b) universalism
c) individualism
d) fatalism
23) the noncomparability of performance data across countries ________.
a) reduces employee empowerment
b) hinders the evaluation process
c) lowers production
d) enhances the overall organizational efficiency
24) anything that serves to undermine the communication of the intended meaning is
known as ________.
a) noise
b) encoded message
c) decoded message
d) feedback
25) what is negotiation?
26) what is saarc?
27) what are some of the operational challenges for global virtual teams with respect to
language and communication?
28) what are the two levels of strategic alternatives that a firm must consider when
competing internationally?
29) what employment practices should mnes follow abroad according to the
international codes of conduct?
30) what is the difference between environmental scanning at the multinational level
and the regional level?
31) how does the internet facilitate both e-commerce and business-to-business
transactions?
32) what kinds of personal abilities and behaviors have been shown to facilitate
intercultural communication effectiveness (ice)?
33) what is strategy? what is strategic planning?