1) enculturation refers to a state of disorientation and anxiety about not knowing how to
behave in an unfamiliar culture.
2) cultural noise is the cultural variables that undermine the communication of intended
meaning.
3) according to the globe project team, highly assertive societies emphasize loyalty and
solidarity.
4) a major drawback of global and cross-border alliances is that they do not share the
cost and risk of research and development of new products.
5) values are a society’s ideas about what is good or bad.
6) saarc is an agreement that came into force to bring faster growth, more jobs, better
working conditions, and a cleaner environment for all as a result of increased exports
and trade.
7) in low-contact cultures, people prefer to stand close, touch a great deal, and
experience a “close” sensory involvement.
8) the organizational structure for global e-businesses, in particular for physical
products, typically involves a network of virtual e-exchanges and “bricks and mortar”
services, whether those services are in-house or outsourced.
9) according to the joshi study, the most critical conflicts related to transnational teams
are between ________.
a) subsidiaries
b) expatriates
c) headquarters and subsidiaries
d) headquarters and expatriates
10) the global leader’s role comprises the interaction of two sets of variables, ________.
a) the content and the context of leadership
b) technology and information
c) democratic leadership and autocratic leadership
d) differentiation and integration
11) reverse culture shock occurs primarily because of the difficulty of ________.
a) learning foreign languages
b) reuniting with family members
c) reintegrating into the organization
d) adapting to foreign cultures
12) one of the main dimensions of the labor-management relationship that a manager
must consider is ________.
a) specific human resource policies in terms of recruitment, training, and compensation
b) the role of mentoring bodies in the relationship
c) advertising and promotional strategies
d) repatriation policies and procedures
13) mncs often partner with local smes in order to ________.
a) capture new innovations and ideas
b) reduce the potential risks of the company
c) ensure international expansion
d) maximize the autonomy of the partners
14) given the generally accepted consensus that staffing, along with structure and
systems, must “fit” the desired strategy, firms desiring a truly worldwide posture should
adopt a(n) ________.
a) global staffing approach
b) geocentric staffing approach
c) regiocentric staffing approach
d) ethnocentric staffing approach
15) ________ and ________ are personality traits categorized as openness.
a) persistence; resourcefulness
b) proper orientation to knowledge; internal locus of control
c) tolerance for ambiguity; extrovertedness
d) empathy; external locus of control
16) which of the following is the first step of the planning phase of a strategic
management process?
a) assessment of the external environment that the firm will face in the future
b) establishment of the company’s mission
c) analysis of the firm’s relative capabilities to deal successfully with the external
environment
d) seeking alternative strategies using competitive analysis
17) a company’s choice to operate in a business or businesses and the ways in which it
differentiates itself from its competitors is called its ________.
a) strategy
b) procedure
c) mission
d) process
18) which of the following is true with regard to virtual teams?
a) advances in communication hinder virtual global teams
b) virtual teams do not offer cost advantages
c) cultural misunderstandings are fairly rare occurrences across virtual teams
d) the members of virtual teams interact through computer-mediated communication
systems
19) in addition to avoidance and adaptation, two other means of risk reduction available
to managers are ________ and ________.
a) qualitative approach; quantitative approach
b) dependency; hedging
c) checklisting; blocklisting
d) protectionist approach; stability approach
20) according to harris and moran, which of the following is not a category that forms
the subsystems in any society?
a) societal system
b) health system
c) education system
d) political system
21) which of the following is true about collectivist cultures?
a) people place high emphasis on autonomy, opportunities for personal achievements,
and a worklife balance
b) people are motivated when they feel that the company is providing them with good
working conditions, fringe benefits, and training
c) people typically opt for high pay, personal accomplishment, and job advancement
d) people typically opt for risky opportunities for variety and fast-track advancement
22) most mncs tend to start their operations in a particular region by selecting primarily
from their own pool of managers. over time, and with increasing internationalization,
they tend to move to a predominantly polycentric or regiocentric policy because of
________.
a) the lack of governmental support for hiring locals
b) the inefficiencies of expatriate managers
c) the poor performance of subsidiaries
d) the greater costs of expatriate staffing
23) which of the following is true with regard to a global product structure?
a) a global product structure is disadvantageous for firms with diversified product lines
that are aimed at dissimilar or dispersed markets
b) the advantages of this organizational form are market concentration, innovation, and
responsiveness to new opportunities in a particular environment
c) in a global product structure, a cluster of products are grouped into a single division
d) a global product structure does not facilitate diversification and inhibits growth
24) what forms the basis for the enforcement of most business contracts in mexico and
china?
a) legal systems
b) scientific research
c) personal commitments to individuals
d) international regulations
25) a(n) ________ determines which areas of a firm’s operations represent strengths or
weaknesses (currently or potentially) compared to competitors.
a) transactional analysis
b) internal analysis
c) structural analysis
d) break-even analysis
26) which of the following will most likely produce a specific mix of parent-country
nationals, home-country nationals, and third-country nationals, according to the needs
of the company?
a) ethnocentric staffing approaches
b) polycentric staffing approaches
c) local staffing approaches
d) regiocentric staffing approaches
27) in ________ cultures, people tolerate many things occurring simultaneously and
change plans frequently.
a) polychronic
b) low-contact
c) material
d) haptic
28) which of the following is an example of proxemics?
a) using facial expressions
b) standing close to others
c) speaking quickly
d) using a translator
29) how does the phenomenon of ethnicity affect the international manager?
30) what is the difference between parochialism and ethnocentrism?
31) in reference to the globe cultural dimensions, what does the performance orientation
dimension measure? which countries score high and low in performance orientation?
32) what are some ways that japanese and american styles of communication differ?
33) why are global companies increasingly abandoning rigid structures? how are they
adapting to the changing global environment?