1) which of the following is the proactive reason that prompts firms to expand
overseas?
a) avoiding restrictive trade barriers
b) solving logistics-related problems
c) responding to foreign competition
d) seeking economies of scale
2) nextlinx corporation provides a wide range of strategic implementation services for
small- and medium-sized organizations. it allows all trading partners to collaborate in a
single online location, using the same information and processes. therefore, nextlinx is
an example of a(n) ________.
a) e-commerce enabler
b) knowledge management firm
c) ijv controller
d) outsourcing company
3) parent companies use the ijv control process in order to ensure that the management
of the joint venture conforms to ________.
a) international accounting standards
b) qualitative standards
c) its own interests
d) industry standards
4) political risks are best described as any governmental actions or politically motivated
events that ________.
a) suggest the firm is legally responsible for specific wrongdoings
b) negatively affect the firm’s long-run profitability or value
c) interfere with the personal safety of the firm’s employees
d) harm the firm’s capacity to meet consumer demands
5) the critical factors necessary for successful leadership abroad have come to be known
as the ________.
a) global logistics
b) global mindset
c) cultural diversity
d) cultural quotient
6) anna preston is a senior manager in a high-technology company in the u.s. she has an
in-depth knowledge of her company’s resources, and the ability to recognize and exploit
market opportunities abroad. her thorough understanding of how the business and
people operate at the local level in international markets makes her an invaluable asset
to her company. anna is ________.
a) global business savvy
b) an authoritarian leader
c) an enthnocentric manager
d) self-protective leader
7) the term ________ refers to behavior that communicates without words.
a) thought patterns
b) nonverbal communication
c) intrapersonal communication
d) cultural noise
8) ________ unions are based on certain occupational skills.
a) general
b) craft
c) industry
d) conglomerate
9) the primary motive in the contract manufacturing strategy is ________.
a) utilizing inexpensive overseas labor
b) obtaining rights to patented technology
c) sharing managerial expertise
d) sharing financial resources
10) the considerable variation between americans and chinese in the use of silence
during meetings is an aspect of ________.
a) proxemics
b) haptics
c) paralanguage
d) object language
11) representatives of a multinational firm seek an interview with local government
leaders in the department of commerce in argonia with a view to assess the types of
policies likely to be implemented. according to mathis, this is an example of ________.
a) qualitative approach
b) quantitative approach
c) checklist approach
d) systemic approach
12) goals for market volume and profitability are usually set higher for international
than domestic operations due to the ________.
a) involvement of greater risks
b) presence of stable market conditions
c) enforcement of government controls
d) presence of stable exchange rates
13) which of the following statements is true of clustering?
a) it uses different suppliers and distribution channels for interdependent companies
within an industry
b) it helps a firm gain an increase in efficiencies
c) it seldom uses specialized labor
d) it typically increases the costs of production and distribution
14) according to a study of global teams by govindarajan and gupta, which of the
following is critical to the success of global business teams if they want to minimize
conflict and encourage cooperation?
a) aligning goals of individual team members
b) obtaining clarity regarding team objectives
c) ensuring that the team possesses necessary knowledge and skills
d) cultivating trust among team members
15) to which of the following free-trade agreements do costa rica, guatemala, honduras,
el salvador, and nicaragua all belong?
a) nafta
b) asean
c) cafta
d) mercosur
16) which of the following is considered essential in light of the increasing proliferation
of foreign subsidiaries and joint ventures?
a) nurturing autocratic leadership
b) acquiring resources
c) increasing the power distance
d) developing effective transnational teams
17) international managers can benefit greatly from cultural sensitivity because it
________.
a) enables them to develop appropriate policies
b) enables them to understand cultures better, by using stereotypes
c) helps them protect the organization from outside influences
d) helps them increase the long-term orientation of the organization
18) which of the following is a characteristic of the japanese ningensei style?
a) reciprocity
b) explicitness
c) verbal agility
d) immediate feedback
19) relocation expense is an example of a(n) ________.
a) salary
b) tax
c) allowance
d) benefit
20) organizing for global product standardization requires ________, an especially
difficult task for multiproduct companies.
a) multibranding
b) vertical organizational mobility
c) seamless product development
d) centralized global product responsibility