Archives
978-0078036866 Appendix N
Appendix Workplace Communication and Interviewing Answer Key Multiple Choice Questions App-1 Copyright © 2018 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. 1. The interactions people have as part of their […]
978-0078036866 Chapter 1 Part 1
Chapter 01 Communication: A First Look Answer Key Multiple Choice Questions 1. Which term best describes the process by which signs, symbols, and behaviors are used to exchange information and create meaning? A. interaction B. communication C. talking D. feedback […]
978-0078036866 Chapter 1 Part 2
36. Frances and Jean are watching the president give a speech on television. Frances is a big supporter of the president and identifies politically with his party. Jean did not vote for the president and does not agree with his […]
978-0078036866 Chapter 10 Part 1
Chapter 10 Decision Making and Leadership in Groups Answer Key Multiple Choice Questions 1. Which of the following is NOT an example of a group decision? A. a faculty committee choosing what textbook to use B. a jury deciding if […]
978-0078036866 Chapter 10 Part 2
36. If a group’s priority is to accomplish its task quickly, which style of leadership would most likely be most effective? A. autocratic B. democratic C. consensus D. laissez-faire AACSB: Analytical Thinking Accessibility: Keyboard Navigation Bloom’s: Analyze Difficulty: Easy Learning […]
978-0078036866 Chapter 11 Part 1
Chapter 11 Choosing, Developing, and Researching a Topic Answer Key Multiple Choice Questions 1. What is the first step to preparing an effective speech? A. analyzing the audience for your speech B. choosing a topic for your speech C. identifying […]
978-0078036866 Chapter 11 Part 2
36. In 2012, ESPN.com fired a staff writer for referring to the Taiwanese American basketball player Jeremy Lin of the New York Knicks with the headline “Chink in the Armor” following a team loss. Many readers took offense at the […]
978-0078036866 Chapter 12 Part 1
Chapter 12 Organizing and Finding Support for Your Speech Answer Key Multiple Choice Questions 1. A ___________ is a declaration of the specific goal of your speech. A. thesis statement B. speech goal C. purpose statement D. preview statement AACSB: […]
978-0078036866 Chapter 12 Part 2
35. The statement “Next, I’d like to discuss why the government should not negotiate with terrorists” is an example of what type of transition? A. summary B. signpost C. nonverbal D. preview AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Apply […]
978-0078036866 Chapter 13 Part 1
Chapter 13 Presenting a Speech Confidently and Competently Answer Key Multiple Choice Questions 1. Which of the following is NOT a basic style of delivery? A. extemporaneous B. memorized C. read D. impromptu Type of question: Analyze 2. Iris is […]
978-0078036866 Chapter 13 Part 2
36. A particularly good time to incorporate ________ into your delivery is during a transition in your speech because your change in position will correspond to a change in your remarks. A. gestures B. movement C. posture D. eye contact […]
978-0078036866 Chapter 14 Part 1
Chapter 14 Speaking Informatively Answer Key Multiple Choice Questions 1. We rely on accurate ____________ from websites, newspapers, interpersonal encounters, and many other sources to make decisions in our personal and professional lives. A. speech B. feedback C. input D. […]
978-0078036866 Chapter 14 Part 2
38. Charlie gives an informative speech on the Barbie doll. She focuses on the history of the doll and its influence on pop culture. Charlie is giving what type of informative speech? A. object B. concept C. event D. people […]
978-0078036866 Chapter 15 Part 1
Chapter 15 Speaking Persuasively Answer Key Multiple Choice Questions 1. Which of the following is NOT an example of persuasion? A. convincing someone to buy a car you wish to sell B. supporting a political cause you care about C. […]
978-0078036866 Chapter 15 Part 2
36. When a speaker asserts a proposition of __________, the persuasive goal isn’t to make someone believe the speaker; rather, it is to make someone agree with him or her. A. value B. fact C. opinion D. policy AACSB: Reflective […]
978-0078036866 Chapter 16 Part 1
Chapter 16 Communicating in Organizations Answer Key Multiple Choice Questions 1. ____________ communication refers to the interactions that occur within structured groups. A. Small group B. Organizational C. Interpersonal D. Cultural AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Remember Difficulty: Easy […]
978-0078036866 Chapter 16 Part 2
36. When using the ____________ approach to communication, communicators can adjust their messages based on the feedback they receive. A. interactional B. transactional C. action D. strategic control AACSB: Communication Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Easy Learning Objective: 16-06 […]
978-0078036866 Chapter 17 Part 1
Chapter 17 Communication and Media Answer Key Multiple Choice Questions 1. Oprah Winfrey hosted a television talk show, starred in motion pictures, and launched her own cable network. Winfrey has had great success in many areas of A. celebrity. B. […]
978-0078036866 Chapter 17 Part 2
36. Which of the following shows how media impact economics? A. political ads B. health campaigns C. coupons D. books AACSB: Analytical Thinking Accessibility: Keyboard Navigation Difficulty: Medium Learning Objective: 17-05 Understand the power of media messages on economics, politics, […]
978-0078036866 Chapter 18 Part 1
Chapter 18 Communication and Health Answer Key Multiple Choice Questions 1. Your health is a product of all of the following EXCEPT A. family history of illness. B. environmental safety. C. number of Facebook friends. D. access to medical care. […]
978-0078036866 Chapter 18 Part 2
37. Using ______________, a psychologist or mental health professional can provide individual therapy to a client via instant messaging or chat, e–mail, or Skype. A. telemedicine B. therapy C. e-therapy D. telecommuting AACSB: Reflective Thinking Accessibility: Keyboard Navigation Bloom’s: Remember […]
978-0078036866 Chapter 2 Part 1
Chapter 02 Communication and Culture Answer Key Multiple Choice Questions 1. The statement that “culture is a powerful influence on communication behavior” means that A. traditions have little influence on how we make sense of communication. B. culture distinguishes one […]
978-0078036866 Chapter 2 Part 2
37. The belief that all people are created equal and that no one person or group should have excessive power is characteristic of what type of culture? A. Low-power-distance B. Low context C. High-power-distance D. High context AACSB: Knowledge Application […]
978-0078036866 Chapter 3 Part 1
Chapter 03 Perceiving Ourselves and Others Answer Key Multiple Choice Questions 1. Which statement about perception is NOT true? A. We often perceive others accurately, even with minimal information. B. Our evaluations of others can be more accurate if we […]
978-0078036866 Chapter 3 Part 2
37. Wanda is annoyed because her waiter keeps getting her order wrong and doesn’t seem to be listening to her. Wanda informs her companions that she will not leave a tip for such a lazy, incompetent waiter. Wanda is unaware […]
978-0078036866 Chapter 4 Part 1
Chapter 04 How We Use Language Answer Key Multiple Choice Questions 1. Whether retailers such as Walmart and Target use the phrase “Merry Christmas” or “Happy Holidays” is a decision about what form of communication? A. Nonverbal communication B. Symbolism […]
978-0078036866 Chapter 4 Part 2
36. Kareem interviews five students about his persuasive speech topic on the legalization of marijuana. Of the five, three support legalization. During his speech, Kareem states, “Three out of five college students believe that marijuana should be legalized.” Kareem’s dubious […]
978-0078036866 Chapter 5 Part 1
Chapter 05 Communicating Nonverbally Answer Key Multiple Choice Questions 1. Much of what we learn about what people are thinking or feeling comes not through listening to their words but through observing their body language and other behaviors. Body language […]
978-0078036866 Chapter 5 Part 2
35. Since touch is the only sense without which we cannot survive, _____ is a particularly important field of study in nonverbal communication. A. proxemics B. haptics C. kinesics D. gesticulation AACSB: Knowledge Application Accessibility: Keyboard Navigation Bloom’s: Evaluate Difficulty: […]
978-0078036866 Chapter 6 Part 1
Chapter 06 Listening Effectively Answer Key Multiple Choice Questions 1. Most people spend more time _____________ than they do speaking, writing, or engaging in other communicative behaviors. A. hearing B. thinking C. interpreting D. listening AACSB: Knowledge Application Accessibility: Keyboard […]
978-0078036866 Chapter 6 Part 2
37. If you are hungry or tired, or if you are in an especially hot or cold environment, you might find it difficult to listen because of what is generally termed A. distractions. B. noise. C. tiredness. D. annoyance. AACSB: […]
978-0078036866 Chapter 7 Part 1
Chapter 07 Communicating in Social and Professional Relationships Answer Key Multiple Choice Questions 1. Having strong ______________ ties with friends, neighbors, coworkers, and others improves the quality of our life in multiple ways. A. personal B. social C. relational D. […]
978-0078036866 Chapter 7 Part 2
36. What theory maintains that a good relationship is one in which your ratio of costs and rewards is equal to your partner’s? A. social exchange theory B. attraction theory C. equity theory D. uncertainty reduction theory AACSB: Knowledge Application […]
978-0078036866 Chapter 8 Part 1
Chapter 08 Communicating in Intimate Relationships Answer Key Multiple Choice Questions 1. ___________ relationships are characterized by significant emotional closeness and may or may not be romantic. A. Social B. Intimate C. Friendly D. Familial AACSB: Reflective Thinking Accessibility: Keyboard […]
978-0078036866 Chapter 8 Part 2
37. Which word best describes romantic partners who talk about their disagreements openly and cooperatively? A. volatile B. hostile C. validating D. conflict-avoiding AACSB: Analytical Thinking Accessibility: Keyboard Navigation Bloom’s: Understand Difficulty: Medium Learning Objective: 08-06 Describe how romantic relationships […]
978-0078036866 Chapter 9 Part 1
Chapter 09 Communicating in Small Groups Answer Key Multiple Choice Questions 1. A _____________can be defined as a collection 3 to 20 people working interdependently to accomplish a task. A. small group B. task group C. working group D. cohesive […]
978-0078036866 Chapter 9 Part 2
35. Caleb is feeling insecure in his new school. He doesn’t know anyone and feels like an outsider. Because he has always enjoyed writing, he joins the yearbook staff. Within a few days of joining the group, Caleb feels more […]
Speech Chapter 1 Communication First Look Part By Guide Communication First Look Glance
Chapter 1 Communication: A First Look Floyd: Communication Matters, 3e IM–1 | 1 PART II: CHAPTER-BY-CHAPTER GUIDE Chapter 1—Communication: A First Look At a Glance Why We Communicate The Nature and Types of Communication Dispelling Some Communication Myths Building Your […]
Speech Chapter 10 Decision Making And Leadership Groups Decision Making And Leadership Groups
Chapter 10 Decision Making and Leadership in Groups Floyd: Communication Matters, 3e IM–10 | 1 Chapter 10—Decision Making and Leadership in Groups At a Glance Generating Ideas and Making Decisions Being a Leader Exercising Power Leadership and Decision-Making Skills Learning […]
Speech Chapter 11 Choosing Developing And Researching Topic Choosing Developing And Researching Topic
Chapter 11 Choosing, Developing, and Researching a Topic Floyd: Communication Matters, 3e IM–11 | 1 Chapter 11— Choosing, Developing, and Researching a Topic At a Glance Know Why You’re Speaking Choose an Appropriate Topic Analyze Your Audience Know Where to […]
Speech Chapter 12 Organizing And Finding Support For Your Speech Organizing And Finding
Chapter 12 Organizing and Finding Support for Your Speech Floyd: Communication Matters, 3e IM–12 | 1 Chapter 12— Organizing and Finding Support for Your Speech At a Glance State Your Purpose and Thesis Organize Your Speech Create an Effective Outline […]
Speech Chapter 13 Presenting Speech Confidently And Competently Presenting Speech Confidently And Competently
Chapter 13 Presenting a Speech Confidently and Competently Floyd: Communication Matters, 3e IM–13 | 1 Chapter 13—Presenting a Speech Confidently and Competently At a Glance Styles of Delivering a Speech Managing Public Speaking Anxiety Practicing Effective Delivery Using Presentation Aids […]
Speech Chapter 14 Speaking Informatively Speaking Informatively Glance Choosing Method Informing Selecting And
Chapter 14 Speaking Informatively Floyd: Communication Matters, 3e IM–14 | 1 Chapter 14—Speaking Informatively At a Glance Choosing a Method of Informing Selecting and Framing the Topic Honing Your Informative Speaking Skills A Sample Informative Speech Learning Objectives After studying […]
Speech Chapter 15 Speaking Persuasively Speaking Persuasively Glance The Meaning And Art Persuasion
Chapter 15 Speaking Persuasively Floyd: Communication Matters, 3e IM–15 | 1 Chapter 15—Speaking Persuasively At a Glance The Meaning and Art of Persuasion Creating a Persuasive Message Honing Your Persuasive Speaking Skills A Sample Persuasive Speech Learning Objectives After studying […]
Speech Chapter 16 Communicating Organizations Communicating Organizations Glance Organizations Cultures How Organizations Communicate
Chapter 16 Communicating in Organizations Floyd: Communication Matters, 3e IM–16 | 1 Chapter 16—Communicating in Organizations At a Glance Organizations as Cultures How Organizations Communicate Communication Challenges in Organizations Become a Better Organizational Communicator Learning Objectives After studying this chapter […]
Speech Chapter 17 Communication And Media Communication And Media Glance Media And You
Chapter 17 Communication and Media Floyd: Communication Matters, 3e IM–17 | 1 Chapter 17—Communication and Media At a Glance Media and You Making Media Choices Media and Society Improving Your Media Literacy Learning Objectives After studying this chapter you should […]
Speech Chapter 18 Communication And Health Communication And Health Glance Communication With Caregivers
Chapter 18 Communication and Health Floyd: Communication Matters, 3e IM–18 | 1 Chapter 18—Communication and Health At a Glance Communication with Caregivers Social Support and Health Health Messages in Media Health-Promotion Campaigns Learning Objectives After studying this chapter you should […]
Speech Chapter 2 Culture And Communication Culture And Communication Glance Understanding Cultures And
Chapter 2 Culture and Communication Floyd: Communication Matters, 3e IM-2 | 1 Chapter 2— Culture and Communication At a Glance Understanding Cultures and Co-Cultures Components of Cultures and Co-Cultures How Culture Affects Communication Communicating with Cultural Awareness Learning Objectives After […]
Speech Chapter 3 Perceiving The Self And Others Perceiving The Self And Others
Chapter 3 Perceiving the Self and Others Chapter 3—Perceiving the Self and Others At a Glance How We Perceive Others How We Explain Our Perceptions How We Perceive Ourselves Managing Our Image Learning Objectives After studying this chapter you should […]
Speech Chapter 4 How Use Language How Use Language Glance The Nature Language
Chapter 4 How We Use Language Floyd: Communication Matters, 3e IM-4 | 1 Chapter 4—How We Use Language At a Glance The Nature of Language Appreciating the Power of Words Ways We Use and Abuse Language Improving Your Use of […]
Speech Chapter 5 Communicating Nonverbally Communicating Nonverbally Glance The Nature And Functions Nonverbal
Chapter 5 Communicating Nonverbally Floyd: Communication Matters, 3e IM-5 | 1 Chapter 5—Communicating Nonverbally At a Glance The Nature and Functions of Nonverbal Communication Ten Channels of Nonverbal Communication Culture, Sex, and Nonverbal Communication Improving Your Nonverbal Communication Skills Learning […]
Speech Chapter 6 Listening Effectively Listening Effectively Glance What Means Listen Ways Listening
Chapter 6 Listening Effectively Floyd: Communication Matters, 3e IM-6 | 1 Chapter 6—Listening Effectively At a Glance What It Means to Listen Ways of Listening Common Barriers to Effective Listening Honing Your Listening Skills Learning Objectives After studying this chapter […]
Speech Chapter 7 Communicating Social And Professional Relationships Communicating Social And Professional Relationships
Chapter 7 Communicating in Social and Professional Relationships Floyd: Communication Matters, 3e IM-7 | Chapter 7—Communicating in Social and Professional Relationships At a Glance Why Social Relationships Matter Forming and Maintaining Social Bonds Revealing Ourselves in Relationships Characteristics of Friendships […]
Speech Chapter 8 Communicating Intimate Relationships Communicating Intimate Relationships Glance The Nature Intimate
Chapter 8 Communicating in Intimate Relationships Floyd: Communication Matters, 3e IM-8 | 1 Chapter 8—Communicating in Intimate Relationships At a Glance The Nature of Intimate Relationships Characteristics of Romantic Relationships Forming and Communicating in Romantic Relationships Communicating in Families Improving […]
Speech Chapter 9 Communicating Small Groups Communicating Small Groups Glance What Small Group
Chapter 9 Communicating in Small Groups Floyd: Communication Matters, 3e IM-9 | 1 Chapter 9—Communicating in Small Groups At a Glance What Is a Small Group? Functions of Small Groups Joining Small Groups Advantages and Challenges of Small Group Communication […]