Chapter 05 Communicating Nonverbally Answer Key
Multiple Choice Questions
1.
Much of what we learn about what people are thinking or feeling comes not through listening
to their words but through observing their body language and other behaviors. Body language
is an example of what kind of communication?
A.
Verbal
B.
Symbolic
C.
Gesture
D.
Nonverbal
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 05-01 Define and identify examples of nonverbal communication.
Topic: Nonverbal Communication
2.
_____ communication refers to those behaviors and characteristics that convey meaning
without the use of words.
A.
Nonverbal
B.
C.
Kinesic
D.
Verbal
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Topic: Nonverbal Communication
3.
Which statement about nonverbal communication is NOT true?
A.
Nonverbal behaviors can expose someone’s state of mind.
B.
Nonverbal behaviors often clarify or reinforce verbal messages.
C.
Nonverbal behaviors constitute only a small portion of our messages.
D.
Nonverbal behaviors can convey meaning on their own.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Easy
Learning Objective: 05-01 Define and identify examples of nonverbal communication.
Topic: Nonverbal Communication
4.
Susan meets Bryant on an online dating website. They e-mail back and forth until Susan feels
comfortable with Bryant; she especially enjoys his use of emoticons. She agrees to speak with
him on the phone, and she finds herself liking him more and more. Bryant is soft-spoken and
quick to laugh, and he gives Susan plenty of time to state her opinions without interrupting.
Even though Susan and Bryant have yet to meet, they have discovered which principle of
nonverbal communication?
A.
Nonverbal communication is usually trusted over verbal communication.
B.
Nonverbal communication is present in most communication contexts.
C.
Nonverbal communication metacommunicates.
D.
Nonverbal communication serves multiple functions.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Hard
Learning Objective: 05-01 Define and identify examples of nonverbal communication.
Topic: Nonverbal Communication
5.
In electronically mediated communication, such as e–mail or instant messaging, we can
introduce nonverbal cues through textual representations of facial expressions called
A.
smiley faces.
B.
images.
C.
emoticons.
D.
clip art.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
6.
Cartoon depictions of facial expressions and other objects are called
A.
emoticons.
B.
emoji.
C.
animations.
D.
caricatures.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Hard
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
7.
The various behavioral forms that nonverbal communication takes are referred to as
nonverbal
A.
formats.
B.
methods.
C.
means.
D.
channels.
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
8.
Which of the following is NOT an example of a nonverbal channel?
A.
Hearing
B.
Facial expressions
C.
Vocal characteristics
D.
Touch
Type of question: Analyze
9.
Rita’s boyfriend can be moody after a particularly bad day at work. Before trying to speak to
him, Rita has learned to observe him for a few moments, paying attention to his tone of voice,
facial expressions, and willingness to kiss her hello. Rita is using multiple _____ to help her
determine her boyfriend’s mood.
A.
verbal cues
B.
methods
C.
unspoken words
D.
nonverbal channels
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
10.
Patricia is in the car with her niece Cara and notices that Cara is quiet and not participating in
the conversation. Patricia asks Cara what’s wrong, and Cara says, while rolling her eyes,
“Nothing, everything is perfectly fine.” Despite what Cara says, Patricia is sure that something
is wrong and decides to speak with Cara privately when they get to their destination. What
principle of nonverbal communication is at play?
A.
Nonverbal communication is usually believed over verbal communication.
B.
Nonverbal communication is present in most communication contexts.
C.
Nonverbal communication metacommunicates.
D.
Nonverbal communication serves multiple functions.
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
11.
Your preference for believing nonverbal signals even when they conflict with spoken words is
especially critical for detecting _____, when someone is leading you to believe something that
he or she knows to be untrue.
A.
emotion
B.
deception
C.
truth
D.
metacommunication
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
12.
Which statement best reflects why experts believe we put our trust in nonverbal
communication over verbal communication?
A.
People have a harder time controlling nonverbal signals than verbal ones.
B.
People don’t care about what nonverbal signals they are sending out.
C.
We receive fewer nonverbal messages than verbal ones.
D.
We can ignore a conflict between nonverbal and verbal messages.
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
13.
John is able to tell when his mother is annoyed with his behavior just by the look she gives
him because nonverbal communication
A.
serves multiple functions.
B.
is present in most communication situations.
C.
is the primary means of expressing emotion.
D.
is present in most communication contexts.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
14.
What are two channels of nonverbal behavior that are particularly important in the
communication of emotion?
A.
Posture and facial expressions
B.
Gestures and vocal behaviors
C.
Physical appearance and gestures
D.
Facial expressions and vocal behaviors
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication Channels
15.
Out of all forms of communication, research shows that _____ of our most basic emotions are
interpreted similarly around the world.
A.
gestures
B.
facial expressions
C.
movement
D.
vocal expression
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
16.
Lawrence and Sophia are on a double date with Sophia’s cousin and his girlfriend. As the
discussion turns to Sophia’s mother, Lawrence gets a bit nervous because he knows that
Sophia’s mother does not approve of his dating her daughter. When Sophia’s cousin asks how
the situation is going, Sophia says, “Oh, Mom adores Lawrence and wants to know when the
wedding is.” She pats Lawrence’s leg and winks at him as she says this to let him know that
she is joking. Lawrence understands how Sophia wants him to interpret her message because
nonverbal communication
A.
serves multiple functions.
B.
is present in most communication situations.
C.
is the primary means of expressing emotion.
D.
metacommunicates.
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
17.
Which of the following is NOT a function of nonverbal communication?
A.
Managing conversations
B.
Maintaining relationships
C.
Avoiding impressions
D.
Influencing other people
Type of question: Analyze
18.
When you deceive others, making your voice higher than normal and using fewer gestures,
what is the purpose of your nonverbal communication?
A.
To manage conversations
B.
To conceal information
C.
To maintain relationships
D.
To form an impression
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
19.
We can use nonverbal signals, such as raising a hand in class to indicate that we wish to
speak, because nonverbal communication helps us to
A.
maintain relationships.
B.
influence other people.
C.
manage conversations.
D.
form impressions.
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Easy
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
20.
AJ sees a group of teenagers outside a local mall. They are dressed in all black, and even the
boys in the group are wearing heavy eyeliner. He decides that the teens must be into
Twilight
and vampires and are not the kind of people he would want to know. AJ is relying on nonverbal
communication to do what?
A.
Form impressions
B.
Help conceal information
C.
Influence other people
D.
Manage conversations
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Medium
Learning Objective: 05-02 List and summarize the reasons nonverbal communication plays an important role in human
interaction.
Topic: Nonverbal Communication
21.
There are _____ primary channels of nonverbal communication.
A.
three
B.
four
C.
ten
D.
twenty
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-03 Compare and contrast the nonverbal communication channels.
Topic: Nonverbal Communication Channels
22.
Your face communicates more information than any other channel of nonverbal behavior
because of the principle of facial
A.
expressions.
B.
importance.
C.
function.
D.
primacy.
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays.
Topic: Facial Displays
23.
Which of the following is NOT an important function of facial display?
A.
Attractiveness
B.
Primacy
C.
Identity
D.
Emotion
Type of question: Analyze
24.
Researchers identify symmetry and proportionality as primary contributors to facial
A.
identity.
B.
expressions.
C.
attractiveness.
D.
emotions.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays.
Topic: Facial Displays
25.
Dalia has just learned American Sign Language and finds that she must concentrate on the
communicator’s hand signals, usually ignoring all other nonverbal cues. Her friend Miguel
signs to her, but she can’t figure out if he is signing, “It’s you!” or “Did you?” What other type
of nonverbal communication would best assist Dalia in determining Miguel’s meaning?
A.
Gestures
B.
Physical appearance
C.
Touch
D.
Facial expressions
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays.
Topic: Facial Displays
26.
What type of nonverbal communication is our primary means of communicating emotion?
A.
Gestures
B.
Movement
C.
Facial behavior
D.
Proxemics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays.
Topic: Facial Displays
27.
Because the eyes communicate more than any other part of the face, scholars study _____ as
a separate nonverbal channel from facial behavior.
A.
oculesics
B.
kinesics
C.
optometrics
D.
proxemics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays.
Topic: Eye Behavior
28.
Which of the following can be used to signal attraction, to gain credibility, to intimidate
someone, and to signal that we are paying attention?
A.
Tone of voice
B.
Gesticulation
C.
Posture
D.
Eye contact
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-04 Describe the importance of facial displays and the functions of facial displays.
Topic: Eye Behavior
29.
Sandy has a job interview with a top company in her field. She makes sure to walk into the
room confidently, with her head held high. When she sits down for the interview, she makes
sure to keep her posture strong and her body still. Which of the following is Sandy paying
special attention to?
A.
Proxemics
B.
Gesticulation
C.
Kinesics
D.
Haptics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Movement and Gestures
30.
Holding up two fingers in a “peace” symbol at an antiwar rally is an example of what type of
nonverbal behavior?
A.
Kinesics
B.
Gesticulation
C.
Haptics
D.
Proxemics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Movement and Gestures
31.
When they are arguing, Jill notices that her mother uses gestures to try to control the conflict.
Jill’s mother raises her hand to get Jill’s attention and makes a “zipping” motion across her
mouth when she wants Jill to be quiet. Jill’s mother also waves slightly when she thinks that
Jill should say something. Jill’s mother is using gestures as _____ during conflict.
A.
regulators
B.
emblems
C.
affect displays
D.
illustrators
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Hard
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Movement and Gestures
32.
If you see someone waving as he or she drives away in a car, you are able to translate the
movement into the specific message of “good-bye” because that gesture is a(n)
A.
illustrator.
B.
affect display.
C.
emblem.
D.
regulator.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Movement and Gestures
33.
Brianna notices that her classmate Joel wrings his hands during his speech in front of the
class. He also uses his hands to fidget and play with his visual aid. Brianna is noticing how
Joel is using gestures as
A.
emblems.
B.
regulators.
C.
illustrators.
D.
affect displays.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Hard
Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication.
Topic: Movement and Gestures
34.
If you hold up your hands a certain distance apart when you say the fish you caught was “this
big,” your gesture serves as a(n)
A.
illustrator.
B.
emblem.
C.
affect display.
D.
regulator.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Movement and Gestures