Chapter 10 Decision Making and Leadership in Groups Answer Key
Multiple Choice Questions
1.
Which of the following is NOT an example of a group decision?
A.
a faculty committee choosing what textbook to use
B.
a jury deciding if a defendant is guilty
C.
a fraternity hazing a new member
D.
a parent-teacher organization selecting a new president
Type of question: Analyze
2.
Which of the following is NOT a common way for a group to generate ideas that help them
make decisions?
A.
B.
using the nominal group technique
C.
brainstorming
D.
ideawriting
Type of question: Analyze
3.
Which of the following techniques allows group members to offer any ideas they wish and to
create a list of all the proposed ideas before any of the ideas are debated?
A.
ideawriting
B.
using the nominal group technique
C.
mapping
D.
brainstorming
AACSB: Reflective Thinking
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
4.
Navajo is in a small group working on a project for his literature class. No one is willing to
offer ideas, as the group members don’t know one other, and Navajo suspects that they are
afraid of being ridiculed. Because ___________ allows members to generate ideas on a master
list before any are debated, Navajo thinks that this might be the best way for his group to
generate ideas.
A.
the nominal group technique
B.
brainstorming
C.
consensus
D.
ideawriting
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
5.
In his hospitality and tourism course, Henry and his study group are charged with doing an ad
campaign on a destination of their choosing. Henry suggests that they think about a
destination in a colder climate, as he is sure that the rest of the groups will choose tropical
locations. Hannah, another group member, is reminded of Canada’s Htel de Glace, a hotel
made entirely of ice and snow. The group loves the creative and unusual idea that came from
______________ during brainstorming.
A.
piggybacking
B.
encouraging creativity
C.
focusing on quantity
D.
not criticizing
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
6.
____________ calls for group members to generate their initial ideas silently and independently
and then to combine them and consider them as a group.
A.
Brainstorming
B.
Consensus
C.
The nominal group technique
D.
Ideawriting
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
7.
The major advantage of _______________ over brainstorming is that it can encourage
participation from members who might be uncomfortable contributing their ideas aloud.
A.
ideawriting
B.
using the nominal group technique
C.
achieving a consensus
D.
collaborating
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Easy
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
8.
Which of the following methods encourages members to generate and evaluate ideas in
writing while working independently?
A.
nominal group technique
B.
brainstorming
C.
consensus
D.
ideawriting
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
9.
What is the LEAST collaborative idea-generation method, in which group members
accomplish most of the steps while working individually?
A.
ideawriting
B.
nominal group technique
C.
brainstorming
D.
consensus
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Medium
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
10.
Liam’s group is trying to come up with ideas for their group project, so each group member
creates a list of ideas and notes why each idea has merit. Group members read one another’s
lists, offering comments about the strengths and weaknesses of each idea. Once Liam gets
his list back with the others’ comments, he writes his own reactions to those comments, and
then the list goes back into the pile so the group can finally make a master list of ideas worthy
of additional discussion. Liam’s group is using what method of idea generation?
A.
nominal group technique
B.
ideawriting
C.
brainstorming
D.
consensus
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 10-01 Compare and contrast the most common methods groups use to generate ideas.
Topic: Group Idea Generation
11.
Which of the following is NOT a group decision-making method?
A.
brainstorming
B.
majority rule
C.
unanimous consensus
D.
authority rule
Type of question: Analyze
12.
When a group reaches a(n) ____________, there is uncontested support for a decision.
A.
majority agreement
B.
vote
C.
stalemate
D.
unanimous consensus
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
13.
Omar’s group wants to come to a unanimous consensus on an ad campaign for a new product.
Although the group is committed, after many long, frustrating discussions, they reach a
___________, so they must resort to some other form of decision making.
A.
conclusion
B.
stalemate
C.
false consensus
D.
nominal group technique
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
14.
If someone says, “Let’s take a vote” when a group decision is looming, he or she is probably
recommending what decision-making strategy?
A.
stalemate
B.
expert opinion
C.
majority rule
D.
consensus
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
15.
When Keiko’s bank merges with another bank, her group, composed of 11 people, is charged
with choosing the new company logo. The group finds it impossible to come to consensus, so
they take a vote. Six vote in favor of one logo, and Keiko and four others vote in favor of
another, making the vote 6 to 5. Keiko and the others in the minority are upset, as they feel
that such a close vote warrants further discussion. Keiko and the rest of the minority should
remember that when using _______________ to make decisions, everyone in a group implicitly
agrees to support the decision.
A.
minority rule
B.
majority rule
C.
consensus
D.
voting
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
16.
BioTech University has a large Biology Department, with 38 faculty members teaching, 25 of
whom are adjuncts (part-time professors). For the sake of efficiency, every three years a
committee of 10 full-time faculty members decides what textbook will be used in the basic
biology foundation course. By using ____________ decision making, the BioTech Biology
Department saves the faculty’s time for other pursuits for the department.
A.
minority rule
B.
majority rule
C.
consensus
D.
expert opinion
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
17.
______________ works on the principle that some people have better judgment or greater
knowledge regarding specific topics or matters than others have.
A.
Minority rule
B.
Unanimous consensus
C.
Authority rule
D.
Expert opinion
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
18.
In the
Toy Story
movies, a child’s favorite toy, Woody, tends to make the decisions for the
group of toys that live in his room. Although he does try to look out for the best interests of all
the toys, his ____________ approach to decision making can leave the other toys feeling
frustrated and questioning Woody’s right to make decisions on behalf of the group.
A.
minority rule
B.
expert opinion
C.
authority rule
D.
majority opinion
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Easy
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
19.
Which of the following is usually NOT a factor in determining the method a group uses to
make decisions?
A.
how important the decision is
B.
how quickly the decision must be made
C.
whether the decision requires expert knowledge
D.
whether the group wants everyone to be content
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 10-02 List and summarize the methods by which groups make decisions.
Topic: Group Decision-Making
20.
When working in groups, Lani is very concerned with reaching unanimous consensus, and she
always values what is best for the group over what she personally wants. Which cultural
influence is at work when Lani is in a group?
A.
Individualism affects decision making.
B.
Power distance affects decision making.
C.
Time orientation affects decision making.
D.
Context affects decision making.
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Hard
Learning Objective: 10-03 Describe how cultural context can affect group decision-making.
Topic: The Impact of Cultural Context on Decision Making
21.
Groups from monochronic cultures may opt for majority rule, minority rule, or authority rule
because those methods use time efficiently, while groups from polychronic cultures may try
achieving consensus if they believe that method will produce a better decision. These
differences exist because _______________ affects decision making.
A.
power distance
B.
time orientation
C.
context
D.
individualism
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 10-03 Describe how cultural context can affect group decision-making.
Topic: The Impact of Cultural Context on Decision Making
22.
In _______________ cultures, certain groups of people hold great power, while the average
citizen has much less.
A.
high-power-distance
B.
low-power-distance
C.
no-power-distance
D.
equal-power-distance
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 10-03 Describe how cultural context can affect group decision-making.
Topic: The Impact of Cultural Context on Decision Making
23.
A _________ is a distinguishing personal characteristic that is relatively enduring and not easily
changeable.
A.
personality
B.
feature
C.
trait
D.
quality
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
24.
Which of the following is NOT a physical trait that tends to influence 1) who is likely to
become a leader and 2) how effective that leader is perceived to be?
A.
sex
B.
height
C.
physical appearance
D.
hair color
Type of question: Analyze
25.
Twenty-nine of the first 44 U.S. presidents have been taller than the average U.S. adult man,
and since 1990, the taller candidate for president has won the popular vote 66 percent of the
time. This trend could be related to our perception that which physical trait contributes to
effective leadership?
A.
ethnicity
B.
sex
C.
height
D.
physical appearance
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
26.
Studies have shown that leaders with masculine-looking faces are judged as more competent
than are leaders with feminine-looking faces because _____________ plays a role in people’s
perception of effective leadership.
A.
physical appearance
B.
sex
C.
height
D.
ethnicity
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
27.
Many effective leaders share particular ___________ traits, which are characteristics of their
personality and ways of relating to others.
A.
physical
B.
psychosocial
C.
physiological
D.
cultural
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
28.
Some researchers have suggested that people who are high ___________ are able to perceive
the needs of others in a group and adapt their own behavior to meet those needs, skills that
can lead to leadership emergence.
A.
group monitors
B.
self-monitors
C.
face-workers
D.
extroverts
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
29.
Although Anna is shy and reserved in her study groups, she applies to be a study group leader
at her college student instruction center. She feels that she would be very helpful to others in
her major of mathematics and could lead students to success in a challenging subject area.
The other applicant for the job, Olena, is more assertive and outgoing. Although Olena is not
as strong in math, she ends up getting the position. It is likely that Anna’s ____________ made
her appear to be a less effective leader to the student instruction center.
A.
communication apprehension
B.
extroversion
C.
introversion
D.
personality
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
30.
Leadership is inherently social, so ________ tend to excel at leadership because they are
friendly, assertive, and outgoing with others.
A.
introverts
B.
extroverts
C.
loud people
D.
high self-monitors
AACSB: Analytical Thinking
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Medium
Learning Objective: 10-04 Describe the traits that leaders often share.
Topic: Traits of Leaders
31.
Group leaders who enact a(n) ___________ leadership style reflect the principle that every
citizen has the right to participate in decision making.
A.
democratic
B.
autocratic
C.
laissez-faire
D.
strong
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 10-05 Compare and contrast three leadership styles.
Topic: Leadership Styles
32.
Marcos is the chairperson of an executive board for a pharmaceutical company. The decisions
his board makes have far-reaching consequences for how the company is run. Marcos thinks
it is important that all members of his committee be given the chance to speak and that all
ideas be considered equally, regardless of controversy. When the time comes to vote, Marcos
counts everyone’s votes equally, and he supports the will of the majority, even if it doesn’t
reflect his own preferences. What style of leadership does Marcos have?
A.
autocratic
B.
democratic
C.
fair
D.
laissez-faire
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Hard
Learning Objective: 10-05 Compare and contrast three leadership styles.
Topic: Leadership Styles
33.
If a leader takes charge of a group and controls how each meeting progresses and how each
decision is made, that leader is
A.
controlling.
B.
democratic.
C.
laissez-faire.
D.
autocratic.
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 10-05 Compare and contrast three leadership styles.
Topic: Leadership Styles
34.
A _____________ leader believes that group members should work independently, with little
direction or personal involvement from him or her.
A.
laissez-faire
B.
liberal
C.
autocratic
D.
democratic
AACSB: Reflective Thinking
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 10-05 Compare and contrast three leadership styles.
Topic: Leadership Styles
35.
John runs the Sociology Department at a major university, and 14 faculty members teach in
his department. John believes that all faculty members understand their function at the
school, so he does not interfere with their dayto-day work. John views the faculty members
as professionals who understand how best to do their jobs. When a conflict arises with a
student or another faculty member, John will sit in on a meeting only if specifically invited, and
he rarely offers his opinion or tells the faculty how to resolve the issue. John exhibits a
_______________ style of leadership.
A.
laid-back
B.
laissez-faire
C.
relaxed
D.
autocratic
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Hard
Learning Objective: 10-05 Compare and contrast three leadership styles.
Topic: Leadership Styles