35.
Since touch is the only sense without which we cannot survive, _____ is a particularly
important field of study in nonverbal communication.
A.
proxemics
B.
haptics
C.
kinesics
D.
gesticulation
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Easy
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Touch Behaviors
36.
For which of the following does touch play a critical role in conveying meaning?
A.
B.
Boredom
C.
Happiness
D.
Affection
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Touch Behaviors
37.
Misha takes his daughter Tatiana to the mall. He notices a group of rough-looking youths who
are swearing and wrestling in front of one store, but Tatiana does not see them. Misha puts
his hand on Tatiana’s shoulder and gently guides her to the other side of the walkway so as to
avoid the group. Misha is using _____ touch to protect his daughter.
A.
power and control
B.
aggressive
C.
affectionate
D.
caregiving
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Touch Behaviors
38.
Shaking hands with people upon meeting them is an example of _____ touch in North
America.
A.
aggressive
B.
affectionate
C.
ritualistic
D.
power and control
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Touch Behaviors
39.
Behaviors such as punching, pushing, kicking, and slapping are examples of what type of
touch?
A.
Power
B.
Ritualistic
C.
Control
D.
Aggressive
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Touch Behaviors
40.
Which of the following is NOT an example of paralanguage?
A.
Words
B.
Inflection
C.
Accent
D.
Pitch
inflection
paralanguage
kinesics
articulation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Vocal Behaviors
42.
Although everyone speaks with _____, we typically notice only those that are different than
ours.
A.
inflection
B.
articulation
C.
filler words
D.
an accent
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Vocal Behaviors
43.
Although the term
hors d’oeuvres
looks as if it should sound like “horse de ovres,” it actually
sounds like “or durve.” This is an example of what characteristic of paralanguage?
A.
Articulation
B.
Accent
C.
Pronunciation
D.
Inflection
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Vocal Behaviors
44.
In his job interview, Jerry is very careful about how clearly he speaks. He takes care not to
mumble and to ensure that his words are clear and easily understandable. Jerry knows that
clear _____ is an important way to convey professionalism and competency.
A.
articulation
B.
pronunciation
C.
inflection
D.
pitch
haptics.
proxemics.
C.
kinesics.
olfactics.
46.
When looking for opposite-sex romantic partners, we are drawn to people whose natural body
scent is the most different from our own. This finding is related to which of the following fields
of study?
A.
Proxemics
B.
Olfactics
C.
Haptics
D.
Kinesics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Olfactics
47.
Which of the following is the scientific study of spatial use?
A.
Olfactics
B.
Haptics
C.
Proxemics
D.
Kinesics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Use of Space
48.
Which of the following is NOT one of Hall’s spatial zones?
A.
Social
B.
Public
C.
Relational
D.
Intimate
social
B.
public
personal
D.
friendly
A.
evaluation
stereotyping
C.
halo
bias
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Physical Appearance
51.
Which of the following terms refers to the way we use time?
A.
Chronemics
B.
Proxemics
C.
Kinesics
D.
Olfactics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Chronemics
52.
Rodney has a job interview scheduled for 9:00 a.m. with an important organization. He
considers himself to be a punctual person, so he makes sure to arrive at 9:00 a.m. exactly. He
is kept waiting for twenty minutes. Unfortunately, he does not get the job, and when Rodney
asks a friend who works in human resources for her opinion, she informs him that he was
“late” to the interview by showing up at 9:00 am; she tells him that he should have arrived no
later than 8:45 a.m. The interviewer’s time was perceived as more valuable than Rodney’s.
This situation illustrates that the use of time sends messages about
A.
social norms.
B.
how we feel about others.
C.
what we value.
D.
power.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Chronemics
53.
Refusing to spend time with a friend you are angry with is an example of
A.
proxemics.
B.
haptics.
C.
chronemics.
D.
kinesics.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Chronemics
54.
What term describes the objects and visual features within an environment that reflect who
we are and what we like?
A.
Decor
B.
Artifacts
C.
Kinesics
D.
Chronemics
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Easy
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Artifacts
55.
Tetsuya has to speak with her physics professor about a grade. When she arrives at his office,
she notices his many degrees from prestigious universities displayed on the wall and his
shelves full of thick textbooks. Her professor sits behind a large desk and indicates that she
should sit in a small, low chair across from him. The professor’s use of _____ proves
intimidating to Tetsuya, who finds it difficult to communicate her purpose clearly in that
environment.
A.
kinesics
B.
chronemics
C.
artifacts
D.
paralanguage
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 05-05 Examine a social interaction and identify various channels of nonverbal communication.
Topic: Artifacts
56.
Gestures such as A-OK, thumbs up, and crossed fingers have sexual or obscene meanings in
many parts of the world because of _____ influences on nonverbal communication.
A.
worldly
B.
social
C.
ethnic
D.
cultural
AACSB: Communication
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication.
Topic: Cultural Influences on Nonverbal Communication
57.
One study found that because of differences in their preferred conversational distance, Arab
college students regarded those from the United States as aloof, whereas the American
students regarded Arab students as overbearing. This research illustrates the influence
culture can have on
A.
kinesics.
B.
haptics.
C.
paralanguage.
D.
proxemics.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication.
Topic: Cultural Influences on Nonverbal Communication
58.
Mariko is from Japan, so she bows upon meeting or saying hello to someone. Joe is from the
United States, so he offers to shake hands upon meeting someone. Mariko’s and Joe’s actions
differ because of cultural influence on _____ behaviors.
A.
greeting
B.
haptic
C.
vocal
D.
proxemic
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication.
Topic: Cultural Influences on Nonverbal Communication
59.
In countries such as France and Greece, individuals touch each other significantly more than
in other countries because France and Greece are _____-contact cultures.
A.
low
B.
medium
C.
average
D.
high
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Remember
Difficulty: Medium
Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication.
Topic: Cultural Influences on Nonverbal Communication
60.
Parents in every known culture use _____, which consists of a soft, high-pitched vocal tone
and highly simplified language, with their infants.
A.
paralanguage
B.
inflection
C.
baby talk
D.
cooing
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-06 List and summarize the ways in which culture influences nonverbal communication.
Topic: Cultural Influences on Nonverbal Communication
61.
Research has found that _____ are more expressive with regard to a variety of emotional
states, engage in more eye contact, and stand and sit closer to one another.
A.
women
B.
children
C.
men
D.
adults
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-07 Differentiate nonverbal behaviors of men and women.
Topic: Sex Influence on Nonverbal Communication
62.
According to current research, during opposite-sex communication, who is more likely to
violate the other’s personal space and more likely to touch?
A.
Elderly people
B.
Adults
C.
Women
D.
Men
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Medium
Learning Objective: 05-07 Differentiate nonverbal behaviors of men and women.
Topic: Sex Influence on Nonverbal Communication
63.
Logan and Abigail met in an online chat room. They’ve been e-mailing back and forth, trying to
get to know one another. Abigail uses a lot of emoticons to convey her emotions, whereas
Logan likes to insert images and replace profanity with random punctuation. These
interactions illustrate the influence of nonverbal communication on _____ communication.
A.
gender
B.
cross-cultural
C.
computer-mediated
D.
romantic
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Medium
Learning Objective: 05-07 Differentiate nonverbal behaviors of men and women.
Topic: Sex Influence on Nonverbal Communication
64.
Scott is excited to take his teenage son, Nathan, to a baseball game. As they drive to the
game, Scott talks extensively about the local team, citing batting averages and gauging the
team’s chances at making the playoffs. Scott does not seem to notice that Nathan rolls his
eyes frequently, texts his friends during much of the drive, and does not seem interested in
the upcoming game at all. To be more in tune with what Nathan wants to do, Scott needs to
A.
be sensitive to nonverbal messages.
B.
decipher the meaning of nonverbal messages.
C.
consider the social situation a person is in.
D.
express nonverbal messages.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Hard
Learning Objective: 05-08 Differentiate between being sensitive to a nonverbal message and deciphering a nonverbal
message’s meaning.
Topic: Interpreting Nonverbal Communication
65.
_____ nonverbal messages is essential because we can’t interpret messages unless we first
take note of them.
A.
Deciphering
B.
Expressing
C.
Adherence to
D.
Sensitivity to
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Understand
Difficulty: Easy
Learning Objective: 05-08 Differentiate between being sensitive to a nonverbal message and deciphering a nonverbal
message’s meaning.
Topic: Interpreting Nonverbal Communication
66.
If you want to be more sensitive to nonverbal messages, you can
A.
pay only moderate attention to a person’s body movements.
B.
pay no attention to tone of voice.
C.
pay particular attention to facial expressions.
D.
pay particular attention to artifacts.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Medium
Learning Objective: 05-08 Differentiate between being sensitive to a nonverbal message and deciphering a nonverbal
message’s meaning.
Topic: Interpreting Nonverbal Communication
67.
Because nonverbal communication can sometimes carry multiple messages, it is important to
learn how to
A.
be sensitive to nonverbal messages.
B.
decipher the meaning of nonverbal messages.
C.
pay attention to nonverbal messages.
D.
learn all the types of nonverbal messages.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Easy
Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills.
Topic: Interpreting Nonverbal Communication
68.
Gabe meets with his boss at the end of a busy day at work. He notices that his boss keeps
frowning as she reviews his report. Gabe thought he did a particularly good job on the report,
so he can’t understand why she would be displeased. Therefore, Gabe asks his boss, “Is the
report what you were wanting?” His boss nods and explains that she has a headache because
of the busy day; the report is fine. Gabe was able to decipher his boss’s nonverbal message
because of what strategy?
A.
Considering the social situation someone is in
B.
Keeping in mind that cultural differences sometimes influence the meaning of a nonverbal
message
C.
Asking a person as a way to check an interpretation of his or her nonverbal message
D.
Expressing nonverbal messages
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Apply
Difficulty: Hard
Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills.
Topic: Interpreting Nonverbal Communication
69.
Which of the following is NOT a way to improve your skills at expressing nonverbal
messages?
A.
Engaging in role playing
B.
Playing a game of charades
C.
Spending time with highly expressive people
D.
Watching television
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Analyze
Difficulty: Easy
Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills.
Topic: Improving Nonverbal Communication
70.
Chloe wants to be a broadcast journalist when she graduates from college, as she’s been told
that she’s well spoken and highly expressive. She wants to continue to improve herself
nonverbally so that she can convey many emotions to her future viewers. Chloe makes sure to
observe and interview customer service representatives, counselors, members of the clergy,
and local politicians because she understands that to improve her own nonverbal skills, she
should
A.
engage in role playing.
B.
spend time with highly expressive people.
C.
make contacts in various industries.
D.
consider the social situation someone is in.
AACSB: Knowledge Application
Accessibility: Keyboard Navigation
Bloom’s: Evaluate
Difficulty: Medium
Learning Objective: 05-09 Describe strategies for improving your nonverbal interpretation and expression skills.
Topic: Improving Nonverbal Communication