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In a democratic nation like the United States, speakers can assume that whatever is the most popular opinion is the most logically sound alternative. A) True B) False Issue and policy speeches are persuasive by nature and should be avoided […]

Which organizational pattern organizes the main points according to their physical proximity in relation to one another? A) topical B) spatial C) chronological D) proximal In what ways are online relationships similar to and different from face-to-face relationships? Considering what […]

In order to avoid ethnocentrism we must resist the tendency to feel national pride. A) True B) False The objective of an informative speaker is, essentially, to have the audience learn something. A) True B) False Answer: A Although you […]

Ethical considerations are of little consequence to informative speakers because they do not intend to influence the audience’s attitudes, beliefs, or behaviors. A) True B) False When comparing men and women who have equal status, men tend to interrupt more […]

_________ refers to the nervousness we experience when we know we have to communicate publicly to an audience. A) Communication apprehension B) Stage fright C) Public speaking anxiety D) Speech panic response What do we call the general fear or […]

“Sentences that connect different thoughts, points, and details in a way that allows them to flow naturally from one to the next” is most closely associated with which of the following terms? A) signposts B) previews C) subpoints D) transitions […]

It is usually possible to find a mentor and benefit from the mentor-protg relationship even if an organization doesn’t offer a formal mentorship program. A) True B) False Group members may feel less commitment to participate in a larger group […]

All of the following are included in Aristotle’s forms of rhetorical proof except A) logos. B) pathos. C) ethos. D) mythos. Cable television is subject to government regulation because it transmits its content over public cable networks. A) True B) […]

Proximity is a less important element of interpersonal attraction today than it was in the past. A) True B) False The use of politically correct language is unanimously accepted in the discipline of communication as a positive thing because it […]

Masking refers to the intentional concealment of a person’s true emotion by displaying a facial expression that is more appropriate in a given interaction. A) True B) False Every word has both a denotative and connotative meaning. A) True B) […]

Many groups find it difficult to accomplish their goals because they do not spend enough time identifying the problem they want to resolve. A) True B) False ___________ theory suggests that interaction between members of different social groups generates a […]

Groups typically develop along a predictable path from forming to adjourning. A) True B) False The appropriateness of a communication act is largely determined by cultural norms and rules about what is acceptable or unacceptable. A) True B) False Answer: […]

An approach to managing organizations that likens organizations to machines, with a focus on maximizing efficiency, is called the A) human resources approach. B) classical management approach. C) human relations approach. D) systems approach. The conflict style that leads to […]

Showing the use of supporting material from experts on a subject helps a persuasive speaker achieve which of Aristotle’s forms of rhetorical proof? A) logos B) pathos C) ethos D) mythos Which of the following theories says that by progressively […]

Text message interactions are an example of a channel that is usually low in media richness. A) True B) False Vocalizations like “uh huh,” “oh,” and “umm” that encourage others to continue speaking or indicate that we would like to […]

The First Amendment prevents the government from regulating television content. A) True B) False When a television journalist sits down to interview a leading political figure, what type of interview is being conducted? A) appraisal interview B) problem-solving interview C) […]

The act of maintaining a relationship despite disagreements and framing differences as positive is referred to as A) loyalty. B) empathy. C) caring. D) love. Andrew’s informative speech will help his audience understand how to upgrade and replace the hard […]

The group members’ thoughts, beliefs, and emotions relate to which of the forces that shape a group’s decision making? A) cognitive forces B) psychological forces C) physiological forces D) social forces ____________ is a belief that one’s own culture is […]

George is diligent about his studies and always works hard to earn good grades. He’s become increasingly frustrated because he feels like it doesn’t matter how hard he works in his anthropology classhe just cannot earn anything better than a […]

Jen had a tough time getting her sorority sisters to commit to helping her clean up after the homecoming party until she offered to order pizza and treat everyone who helped out to a movie night. What type of power […]

Research cited in your textbook indicates that physical attractiveness is an important factor when it comes to dating but has little impact on other parts of social interaction. A) True B) False Which of the following does not represent the […]

Effective informative speakers often have to put effort into generating audience interest in their topic by emphasizing how learning the information will benefit them, or they risk losing their audience members’ attention. A) True B) False When Jonah is suddenly […]

What is the difference between coercion and persuasion? Describe a recent conflict you had with your roommate, a close friend, a family member, or your significant other. Apply the model of competent communication to this interaction to illustrate the elements […]

Fear of speaking up, or speaking out, can cripple career prospects and is one of the principal reasons why people don’t rise to the executive ranks. A) True B) False Stereotypical beliefs about and attitudes toward others may lead us […]