The First Amendment prevents the government from regulating television content.
A) True
B) False
When a television journalist sits down to interview a leading political figure, what type
of interview is being conducted?
A) appraisal interview
B) problem-solving interview
C) information-gathering interview
D) service-oriented interview
“Our school year has always been set up so that students have three months off during
the summer, so it makes no sense whatsoever to even consider a year-round schooling
scheme.” This argument is flawed because it represents an appeal to tradition.
A) True
B) False
It is the interviewee’s responsibility to ensure that all questions being asked are ethical
and appropriate.
A) True
B) False
Using graphic presentation aids helps most audiences comprehend and retain the
information in a speech better than they would if they only heard the information.
A) True
B) False
We say that interviews are dyadic because they involve a maximum of two individuals.
A) True
B) False
What type of explanation presents the details that illuminate a concept’s meaning and
use?
A) elucidating
B) quasi-scientific
C) transformative
D) demonstrative
An atmosphere of mistrust, suspicion, and apprehension characterize which kind of
communication climate?
A) uncertain
B) defensive
C) stormy
D) supportive
When Michaela is not asked to interview for the part-time job she wants at her favorite
store, she says, “I guess it’s all about who you know and not what you know.”
Michaela’s perception can be attributed to the self-serving bias.
A) True
B) False
People tend to prefer forging relationships with others who are different from
themselves over forming bonds with people whom they perceive as similar to
themselves.
A) True
B) False
Which of the following definitions is most closely related to the concept of belief?
A) the thoughts we have about what is true and real
B) our general evaluations of people, ideas, objects, or events
C) the manner in which we act or function
D) our deeply held convictions about what is right and wrong morally
Sasha watches television, creeps on her friends’ Facebook pages, and texts her best
friends at the same time. What term would your text use to describe Sasha’s behavior?
A) media multitasking
B) media converging
C) techno-tasking
D) narrowcasting
Children who form successful friendships do better behaviorally and academically than
those who do not.
A) True
B) False
Speakers should choose the refutational organizational pattern when their opposition
has a stronger case than they do.
A) True
B) False
Informative speeches should focus on only one category (for example, people, places,
things, or processes) and should not include descriptions of more than one category of
information in a single presentation.
A) True
B) False
Presenting an audience with opposing views so that they are able to make an informed
decision is most closely related to which principle of ethical speaking?
A) trustworthiness
B) respectfulness
C) responsibility
D) fairness
Time-oriented listeners indicate a preference for receiving information that is organized
chronologically according to some time frame.
A) True
B) False
After a long and disappointing day at work, Jackie vents her frustration to her husband.
“I can’t believe I worked so hard for so long on this proposal and I’m not even going to
get the chance to present it. I’ll get no credit at all.” Instead of hearing the frustration
and hurt in her voice, Jackie’s husband only hears the probleminstead of offering
support, he offers her advice. “Next time you ought to get it in writing in advance that
you’ll get to make the pitch.” We would characterize her husband’s listening behavior as
A) monopolistic listening.
B) selective listening.
C) pseudolistening.
D) insensitive listening.
When Kent, who lives in Illinois, visited his cousins in Los Angeles, he got a confused
look when he asked them if they had any “pop.” After a few seconds, his aunt said, “Oh,
you want a soda!” Geography can account for linguistic differences like this.
A) True
B) False
A speech that is built around a story or series of stories uses which type of pattern?
A) topical
B) spatial
C) narrative
D) proximal
Group leaders should avoid using referent power because it is usually considered
coercive.
A) True
B) False
Your friend asks you how you’re doing, and you say, “OK,” while holding up your hand
in the gesture Americans understand to be the OK sign. What reinforcing behavior are
you using to clarify your message?
A) repeating
B) complementing
C) accenting
D) substituting
Your persuasive speech should target the needs your audience has already fulfilled
because those needs are the most motivating to them.
A) True
B) False
Brad is organizing his speech on the process of rebuilding a transmission. What
organizational pattern would best suit his needs for this speech?
A) topical pattern
B) spatial pattern
C) chronological pattern
D) cause”effect pattern
Which of the following statements would be classified as a thesis statement?
A) To persuade people to become organ donors
B) To convince my audience that organ donation is important in hopes that they will
consider signing up to become an organ donor and eventually save someone’s life
C) Organ donation pros and cons
D) Organ donors are able to turn tragedy into a blessing by saving lives through their
generous and selfless actions.
When he walked into the real estate agent’s office, Phillip saw a wall of photographs. In
the first, he saw his agent as a child with her parents on the day they bought their first
home and, in another, he saw her with her children on the day they bought their first
home. Moving on, he saw photograph after photograph of his agent with other families
standing outside the homes she helped them to purchase. The last frame on the wall had
no photo, but instead a message inside the glass that said, “I look forward to the day
you and I can be photographed outside your first home.” These photographs are a form
of _______ that told Phillip what his agent’s office was all abouta lifetime commitment
to helping people accomplish their dreams.
A) organizational assimilation
B) organizational storytelling
C) organizational fictionalizing
D) organizational metaphor
“A deep affection for and attachment to another person involving emotional ties, with
varying degrees of passion, commitment, and intimacy” defines which of the following
terms?
A) love
B) trust
C) interdependence
D) caring
“Recurring patterns of behavior or thinking that come to be accepted in a group as the
‘usual’ way of doing things” is a definition associated with which one of the following
terms?
A) cliques
B) rules
C) norms
D) loafing
Brianna is planning a vacation, and even though she really wants to go some place quiet
and relaxing, she has settled on a trip to Miami because her older sister told her she
should go some place with a great night life. Which of the following seems to be
challenging Brianna’s perception?
A) interaction appearance
B) narrow perspective
C) undue influence
D) selective perception
Entertainment that appeals to most people’s baser instincts, typified by lurid, sensational
images and news stories charged with sex, violence, scandal, and abuse, is referred to as
A) reality television.
B) low culture.
C) narrowcasting.
D) mind candy.
Research indicates that perceptions and definitions of love differ greatly in Western
cultures as compared to Eastern cultures.
A) True
B) False
________________ are the thoughts a communicator has about himself or herself and
others.
A) Feelings
B) Cognitions
C) Emotions
D) Behaviors
Using classroom interaction as the source for your examples, illustrate the
characteristics of communication as being symbolic, requiring a shared code, being
linked to culture, being both intentional and unintentional, occurring through various
channels, and being transactional. Explain how understanding these characteristics can
help a teacher communicate more competently with his or her students.
What are the three issues that should be addressed in the opening of any interview?
There are some essential guidelines for writing a good outline, regardless of whether it
is a working or speaking outline, or whether it is a sentence, phrase, or key-word
outline. Describe, in detail, what you understand those guidelines to be.
Why would a television network engage in self-censorship?
Kiyomi has recently moved to the United States from Japan in order to attend college.
She has also decided to work part-time to gain some experience in a Western
workplace. What would you explain to her about the cultural elements of our various
nonverbal codes to help her learn to communicate competently?
Define immediacy as it would be communicated through nonverbal communication.
Define issue as a category of informative speech topics.
How have new communication technologies and globalization changed the nature of
organizations in today’s world?
List the three components of the listening process.
What are the five steps of Monroe’s motivated sequence?
Define communication climate. What factors determine the type of communication
climate we will have in a relationship? How can we move from an uncertain or
defensive climate to one that is supportive?
What are the forms of rhetorical proof that Aristotle identified? Define each form of
rhetorical proof and explain how a speaker would use each to effectively persuade an
audience.
List two strategies a speaker can use to help build his or her confidence.
Joan has recently taken over as chair of a highly disorganized and dysfunctional
committee. She’s passionate about the group’s mission, and she knows others are, too.
However, every meeting seems to devolve into chaos and they never get anything done.
What would you explain to Joan about antigroup roles and other common challenges
that groups face to help her understand what is preventing her group from succeeding?
List and explain the characteristics that all groups share. Analyzing a group that you
belong to, explain how each of these characteristics plays out in that group.
Scenario: When Monica arrived in Nepal for her Peace Corps assignment, she realized
she had forgotten the medication she takes for her painful migraine headaches. Luckily,
she was able to get a new prescription sent to a local pharmacy. Unfortunately, when
she went to pick up the medication on a weekday afternoon, the pharmacy was closed
and no hours were posted on the window. Frustrated, she went to a caf next door
complaining, “They don’t know anything about customer servicehe doesn’t even keep
regular business hours!” A short time later, the pharmacist greeted her with the filled
prescriptionthe server at the caf had phoned him at home and he rushed over to get her
the medication.
Question: How does what you learned about individualist/collectivist cultures and time
orientation inform your understanding of this scenario? Was ethnocentrism or
discrimination a factor? What does intergroup contact theory suggest might be the
outcome, for Monica, of this intercultural exchange?
Define the term communication.
What are the goals of informational, critical, empathic, and appreciative listening?
What, specifically, can a listener do to improve his or her ability to meet each of these
listening goals?