Groups typically develop along a predictable path from forming to adjourning.
A) True
B) False
The appropriateness of a communication act is largely determined by cultural norms
and rules about what is acceptable or unacceptable.
A) True
B) False
Choosing to disclose deeply personal information, such as past sexual experiences, too
early in a relationship can have a negative impact on the relationship’s development.
A) True
B) False
Audiences notice the signs of nervousness more than most speakers believe they do and
are usually very critical of speakers who appear nervous.
A) True
B) False
Technical language that is specific to members of a particular profession, interest group,
or hobby is referred to as
A) euphemism.
B) slang.
C) jargon.
D) abstraction.
Metaphors use the word like or as to compare two things.
A) True
B) False
__________ refers to the use of communication messages that demonstrate confidence,
dominance, and forcefulness to achieve personal goals.
A) Aggression
B) Argumentativeness
C) Assertiveness
D) Hostility
During the closing of an interview, it is important for the interviewer to explain to the
interviewee what will happen next.
A) True
B) False
Danni and Michelle were the co-captains of their high school’s small environmental
action club, and now that they are at college, they have joined a large club with a
similar mission. However, Danni has noticed that Michelle’s behavior changed once
they joined up with a larger group of students. Once a passionate and tireless worker,
Michelle now seems content to sit back and let others do the work. Which of the
following terms seems to describe the change in Michelle’s behavior?
A) deferred action
B) social loafing
C) networking
D) diffused responsibility
The U.S. Army, for many years, used the slogan “Be all that you can be” to appeal to
potential recruits using which of Maslow’s hierarchical needs?
A) physiological needs
B) social needs
C) esteem needs
D) self-actualizing needs
Low-self-monitors lack the communication skills needed to form satisfying
interpersonal relationships.
A) True
B) False
Dan used a Web-based service to ask a large group of people a set of questions related
to his topic to find out what others thought about the subject. We would say that Dan
was using a(n)
A) interview.
B) meta-search.
C) survey.
D) quiz.
Self-esteem may be positive with regard to one attribute and negative with regard to a
different attribute.
A) True
B) False
Reliance on compromise as a way of managing conflict can lead to lower relationship
satisfaction.
A) True
B) False
Although they are not able to marry legally in their state, Amber and Heidi still
exchanged rings to signify that they intend to spend the rest of their lives together. This
behavior is a nonverbal example of ______ in the stable stage of a relationship.
A) intensification
B) bonding
C) integrating
D) territoriality
The aspect of speech delivery that relates to the position of the speaker’s arms and legs
and how the speaker carries his or her body is referred to as
A) articulation.
B) body language.
C) posture.
D) gestures.
One of the best ways to reduce one’s uncertainty and anxiety about interacting with
people from other social groups and cultures is to take the opportunity to interact with
diverse groups of people in our social, educational, and professional lives.
A) True
B) False
Andy compliments his mother’s new hairstyle just before he asks her if she can loan
him some money for the weekend, hoping that this will put her in a good mood and
improve his chances of getting the loan. His compliment is serving which functional
communication competency?
A) feeling
B) ritualizing
C) informing
D) control
Bonding is an early sign that a relationship is headed toward intimacy.
A) True
B) False
It is recommended that we avoid using back-channel cues because they interrupt the
speaker and result in us monopolizing the conversation.
A) True
B) False
Which of the following definitions defines something by explaining what it is or what it
does?
A) definition by etymology
B) definition by example
C) definition by negation
D) operational definition
Experts say that once a relationship reaches the declining stage, it has deteriorated
beyond the point where there are effective strategies for repairing it.
A) True
B) False
Codes lose their value once they are known broadly by a large number of people.
A) True
B) False
A student’s choice of a major would probably be related to his or her feelings of
self-efficacy.
A) True
B) False
We sometimes express emotions to help fulfill our practical needs.
A) True
B) False
People who are considered to be attractive are also often considered to be more
intelligent, kinder, and warmer than those who are not.
A) True
B) False
A printed summary of your education, work experiences, and accomplishments is
referred to as a
A) cover letter.
B) rsum.
C) portfolio.
D) transcript.
________________ occurs when one set of a person’s behaviors says one thing and
another set of his or her behaviors says something different.
A) Feedback
B) Channel discrepancy
C) Distortion
D) Deception
When considering past generations, we find that it was common for people to form
interpersonal relationships with people who lived in the same geographic area that they
did. However, greater mobility and communication technologies like social networking
sites have made _____ a less important factor in the formation of interpersonal
relationships today.
A) intimacy
B) proximity
C) achieving goals
D) locus
Quotations do not need to include the exact words of the person who is being quoted.
A) True
B) False
Group leaders should avoid setting time limits on any components of the discussion
because it leads to poor decision making.
A) True
B) False
The term family is only used to refer to people united by their biological relationship to
one another.
A) True
B) False
In your own words, briefly explain why the FCC regulates broadcast television
networks but not satellite and cable television networks.
Explain how social comparison theory illuminates our understanding of why more and
more boys and young men are using steroids today than in the past and why the number
of men choosing to have elective cosmetic surgery has increased over the past several
years. Identify specific examples to illustrate your ideas.
From your own experiences, provide an example of a conflict that was triggered by
unbalanced costs and rewards.
A ____________ is the final speech plan, complete with details, delivery tips, and notes
about presentational aids.
Give an example of an object or a phenomenon that could serve as the topic of an
informative speech.
Give an example of a special-occasion speech one might have to deliver.
When we evaluate our expectations, execution, and the outcomes of our behavior in a
communication encounter, we may experience a sense of self-actualization,
self-adequacy, or self-denigration. Define each of these three evaluations.
What three steps are recommended for diplomatically redirecting a group that has
developed negative and unproductive norms?
In your own words, define what is meant by a proposition of policy.
“My audience will know more about how the Internet has changed the way we
communicate, learn, and do business” is an example of what type of statement
developed in the preparation process for an informative speech?
How does a persuasive speech differ from an informative speech?
Why would an organization engage in surveillance activities, as it is defined in your
textbook?
Provide an example from your experience or a fictitious example of a problem-solving
interview.
In your own words, describe the difference between self-concept and self-esteem.
What types of cues might a police officer look for as a sign of deception in a suspect’s
behavior? Why would the officer want to be skeptical of assuming that these cues are
actually a sign of deception?
Provide an example of a proposition of fact.
Define and give an example of a collectivist culture.
Provide an example of a situation where you might have to deliver a public speech in
your career.