All of the following are included in Aristotle’s forms of rhetorical proof except
A) logos.
B) pathos.
C) ethos.
D) mythos.
Cable television is subject to government regulation because it transmits its content
over public cable networks.
A) True
B) False
What branch of the discipline (of communication) focuses on the ways in which
communication within and between groups affects relationships?
A) intercultural communication
B) intersocial communication
C) interpersonal communication
D) intergroup communication
Research suggests that audiences usually remember the middle points of a speech better
than the first and last points.
A) True
B) False
While talking on the phone with your friend, you are confronted with competing stimuli
including the sounds of the television and your brother and sister playing a game in the
living room. You choose the sound of your friend’s voice over those other sounds. This
process is referred to as
A) selecting.
B) attending.
C) hearing.
D) understanding.
During class, your goal as a listener is to comprehend the basic ideas, concepts, and
theories communicated to you by your professors. We would characterize this type of
listening as
A) critical listening.
B) empathic listening.
C) appreciative listening.
D) informational listening.
Escapist styles of conflict are harmful to a relationship and should be avoided in favor
of more direct and effective conflict management strategies.
A) True
B) False
John Gottman’s research has found that women tend to criticize their partners more than
men do.
A) True
B) False
Which of the following is not a characteristic of a group?
A) a shared identity
B) a person assigned to serve as the leader
C) common goals
D) interdependent relationships between members
When Joe’s roommate asks if Joe would bring his cat home after the winter holidays,
Joe remembers how his aunt’s house smelled like a soiled litter box and that there was
cat hair all over the furniture. Joe feels a great sense of reluctance. His response is
related to what kind of meaning for cat?
A) denotative meaning
B) connotative meaning
C) encoded meaning
D) cognitive language
____________ is the extent to which less powerful members of a group accept that
power is distributed unequally.
A) Motivation distance
B) Power distance
C) Power distribution
D) Leader distance
The relationship between symbols, objects, people, and concepts and the meaning that
words have for people, either because of their definitions or their placement in a
sentence, defines which of the following terms?
A) pragmatics
B) labeling
C) semantics
D) abstraction
Using informal language within a conversation can create a comfortable and informal
context.
A) True
B) False
Asking questions is a way of using language to accomplish the functional competency
of informing.
A) True
B) False
Grammar includes rules about how words should be pronounced as well as how they
should be placed in sentences.
A) True
B) False
Groups are usually less effective when the members take part in establishing the group’s
goals.
A) True
B) False
Assuming that individuals, because they belong to certain groups, have a particular set
of attitudes, behaviors, skills, morals, or beliefs is called
A) prejudice.
B) cultural myopia.
C) ignorance.
D) stereotyping.
When you assess your communication competence as sufficient or acceptable, you are
feeling a sense of self-actualization.
A) True
B) False
Contradictory feelings that tug at us in every relationship are called
A) dialectical tensions.
B) costs and rewards.
C) uncertainty events.
D) simple conflicts.
____________ highlights the importance of relevance to persuasion. It is based on the
belief that listeners process persuasive messages through either central processing or
peripheral processing depending on how important the message is to them.
A) Latitude of acceptance or rejection
B) Maslow’s hierarchy of needs
C) The Elaboration Likelihood Model
D) The motivated sequence
When someone says a disagreement is related to semantics, he or she is suggesting that
the root of the problem is disagreement about the meaning the words have to the people
involved.
A) True
B) False
Homophobia is an example of ___________ based on negative _____________ about
gay and lesbian people.
A) selective perception, stereotypes
B) stereotypes, interactions
C) prejudice, stereotypes
D) racism, schemas
Google Scholar would best be categorized as what kind of research tool?
A) research search engine
B) database
C) search engine
D) library gateway
“What college did you attend?” This question is an example of an open interview
question.
A) True
B) False
It is possible for a group to continue on without ever adjourning, or disbanding.
A) True
B) False
Nonverbal behaviors that coordinate verbal interaction by helping us to navigate the
back-and-forth of communication in a constructive, appropriate manner are serving
which function?
A) accenting
B) repeating
C) regulating
D) substituting
People from individualist cultures behave differently in groups than people from
collectivist cultures behave.
A) True
B) False
Search engines like Google and Yahoo! index every document available electronically
over the Web.
A) True
B) False
Which type of audience is typically the hardest to persuade?
A) receptive
B) hostile
C) neutral
D) impassioned
The ____________ model of communication presents a transactional perspective, in
which individuals simultaneously send and receive messages within a relational,
situational, and cultural context.
A) linear
B) interaction
C) competent communication
D) cultural
“Men don’t like to talk about their feelings” is an example of a stereotype.
A) True
B) False
A self-fulfilling prophecy can set us up for success in a particular situation.
A) True
B) False
Competent communication requires an ability to adapt one’s listening style to meet the
context.
A) True
B) False
Media multitasking may exacerbate the problem of information overload, making it
difficult for people to sort through and make sense of the media content.
A) True
B) False
Important events in a speaker’s life can serve as foundations for effective and interesting
informative presentations.
A) True
B) False
In your own words, define sexual harassment.
List two of the four questions you can ask yourself to assess how well your group is
meeting its interpersonal performance goals.
How do humans use their eye behavior to communicate with one another? Pulling
together information from throughout this chapter, describe how eye behavior functions
as part of the communication process. What should we be aware of with respect to eye
behavior when we communicate with someone from another culture?
Describe and provide a narrative example to illustrate how self-concept, self-esteem,
and self-efficacy come together to influence a person’s communication choices and
competence.
What are the three identified causes of communication apprehension within a group
communication context?
Cite one benefit and one challenge created by globalization.
What type of power comes from a person’s ability to punish or harm others?
Evangeline has chosen to deliver her speech on the topic of badminton. Specifically, she
plans to discuss the process of playing the sport. She has discovered that no one else in
her class has ever played the sport, so the information will be new. Unfortunately, none
of the classmates she spoke to seemed to indicate any interest in the subject. What
advice, besides simply selecting a new topic, would you give Evangeline to help her get
her audience excited about and interested in her topic?
In a single sentence, explain why compromise isn’t considered a win-win approach to
conflict management.
Define social loafing.
What term does your textbook use to refer to someone who has achieved great things
for an organization through persistence and commitment, often in the face of great risk?
List and describe the various types of presentation aids a speaker could use to clarify his
or her message. Based on what you have learned in this chapter, what would you
recommend as some guidelines for creating good presentation aids and for using them
well during a presentation?
In what ways do people from different cultures listen differently?
*This question can be expanded for greater synthesis by adding the following line of
questioning: Considering what you have learned about high-context cultures and
low-context cultures in Chapter 5, what connections can you infer about the cultural
differences between verbal and nonverbal behavior and listening behaviors?
What do the authors of your textbook mean when they caution not to
overaccommodate?
Explain what we mean when we say that culture is both learned through communication
and expressed through our own communication. Provide an example of something the
media have taught you about your culture, and describe one way in which you express
that cultural attribute.
Define reduction to the absurd as a form of logical fallacy.
Briefly describe the differences between hearing and listening.
List three of the five skills the textbook offers for how to become a more mindful media
consumer.