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Masking refers to the intentional concealment of a person's true emotion by displaying a
facial expression that is more appropriate in a given interaction.
A) True
B) False
Every word has both a denotative and connotative meaning.
A) True
B) False
Which of the following adjectives describes an informational speaker?
A) subjective
B) objective
C) opinionated
D) biased
When Joe's professor says he will have to give a presentation in class, Joe feels his heart
start to race and his palms begin to sweat. Joe probably reacts this way because his
denotative meaning for the word "presentation" is unpleasant.
A) True
B) False
In Josie's family, her mom has the greatest amount of centrality. She is the one everyone
shares information with, and she then makes sure everyone else who needs that
information gets it. We would describe Josie's family as having an all-channel network.
A) True
B) False
The assignment of behavioral and cultural traits to men and women that is determined
by the way a particular culture defines notions of masculinity and femininity is referred
to as
A) sex.
B) gender.
C) sexism.
D) sexual orientation.
People from collectivist cultures value relationships more than individuals from
individualist cultures do.
A) True
B) False
Adding even one person to a group can make the relationships between the group
members more complex.
A) True
B) False
People from individualist cultures are prone to hyperbole when describing their
emotional response to events.
A) True
B) False
Although virtual meetings work well initially, they must move on to face-to-face
interaction once the group is established.
A) True
B) False
Each organization can be said to have its own unique culture.
A) True
B) False
Sign language is an example of nonverbal communication.
A) True
B) False
Intimate romantic relationships can only be achieved once the partners give up their
desire to keep deeply personal information about themselves private.
A) True
B) False
Although music and sports are your favorite topics to discuss, you are able to converse
about other topics that are more interesting to others or that are more appropriate in
particular situations. This is an example of
A) culture.
B) interdependence.
C) behavioral flexibility.
D) affiliation.
The goal of a(n) ____________ presentation is to answer the "how" questions.
A) descriptive
B) demonstration
C) definitive
D) explanatory
After looking in your book bag and realizing you forgot to grab a pen, you lean over to
one of your classmates and you say, "Do you have a pen I can borrow for class today?"
You have just engaged in what mental process as you constructed your message?
A) encoding
B) decoding
C) coding
D) symbolizing
People waiting in line at the grocery store would be defined as a low-cohesion group.
A) True
B) False
The location or environment, the event, and the level of touch are all indicators that
might help us determine the informal-formal dimension of the situational context.
A) True
B) False
Most people perceive their cognitions, thoughts, and feelings to be innate, but they are
actually shaped by the culture in which they live.
A) True
B) False
The theory that holds that we each have a sense of ourselves as a unique individual but
that we also define ourselves based on our group memberships is called
A) cultural collectivist theory.
B) uncertainty reduction theory.
C) social identity theory.
D) social information processing theory.
The statement "School is fun" is an example of a(n)
A) value.
B) attitude.
C) belief.
D) behavior.
In which model of communication does a sender originate a message and send it
through a channel to a receiver without taking any kind of feedback into consideration?
A) interaction model
B) linear model
C) transactional model
D) competent communication model
Intentional communication designed to show elements of our self for strategic purposes
is referred to as
A) self-monitoring.
B) self-fulfilling prophecy.
C) self-presentation.
D) self-disclosure.
The unethical practice of shipping in cheap labor from neighboring countries is referred
to as
A) outsourcing.
B) insourcing.
C) human trafficking.
D) globalization.
In order to function effectively, examples need to be familiar to an audienceexamples
that need to be described in detail usually have little impact on an audience's
understanding.
A) True
B) False
Research by John Gottman has found that women tend to stonewall their partners more
than men do.
A) True
B) False
Which relationship stage involves seeking and exchanging superficial information with
our relationship partner? We're not likely to reveal information that is too deep or too
personal at this stage.
A) initiation
B) exploratory
C) intensification
D) stability
The theory that holds that the words a culture uses (or doesn't use) influence the
thinking of people from that culture is
A) linguistic anthropology.
B) high-context culture.
C) Sapir-Whorf hypothesis.
D) political correctness.
Spending time on Facebook may contribute to a distorted perception of the quality of
one's own life.
A) True
B) False
Loneliness and isolation have been linked to physical, emotional, and psychological
health.
A) True
B) False
Playing devil's advocate is a challenging conflict management behavior.
A) True
B) False
Define the term stereotype.
Compare and contrast the three types of propositions used for persuasive speeches, and
provide an example of each type.
Compare and contrast the four listening preferences or styles. In what types of contexts
would each style be particularly effective and appropriate?
Briefly describe the interaction management function of nonverbal communication and
give an example of a behavior that regulates the back-and-forth flow of communication.
List, describe, and provide an example of the six functions of nonverbal communication
discussed in your textbook.
___________is listening in order to control the communication interaction.
List and define the categories of body movements, or kinesic behaviors, discussed in
your book. Using a detailed narrative example, illustrate how all of these behaviors
might be used to communicate within a single conversation.
List the five stages that groups go through as they develop according to Tuckman's
Model of Group Development.
Compare and contrast the different types of interviews, and provide at least one
example of a context in which the manager of a store might use each type of interview.
Provide an example from your personal experience to illustrate how forming an
interpersonal relationship has helped you to achieve a goal.
Answer:
Answers will vary.
List and describe the task roles and social roles that help a group function effectively.
What roles do you think are most important to group cohesion? Are there any roles that
you think a group can function well without? Why?
Describe the following organizational patterns and the types of speeches each would
work well to organize: chronological pattern, topical pattern, spatial pattern,
problem'solution pattern, cause"effect pattern, and motivated sequence pattern.
How do the principles and skills you have learned about public speaking in Chapters
12"15 relate to your competence as an employment interviewee? How can you use
these skills to improve your effectiveness in the role of an interviewee?
Which type of love do you believe is most important in a romantic relationship and
why?
Describe one way in which your own generation's attitudes, beliefs, or behaviors differ
from those of your parents.
List the five hierarchical needs identified by Abraham Maslow.
In your own words, describe social comparison theory.
How might social cognitive theory explain how media content affects people's
behavior?
What is the difference between conflict and conflict management?
Provide an example of a social need as defined within the hierarchy of needs.
