Communication Works 11th Edition

Chapter 1 Communication: Begin Right Here! ABOUT CHAPTER 1 This chapter is designed to set the scene for your students study of communication. By introducing them to communication in general, we help them understand the nature of the communicative act as well as how interpersonal, small-group, and public interactions fit into, reflect, and

1.9 SKILL BUILDER: Exploring the World of the Cybercommunicator Describe the role that online interaction presently plays in your life. Next, interview three people to discover the role it plays in their lives. Finally, identify the reasons you and the people you interviewed gave for seeking or avoiding the establishing of

Chapter 10 Leading Others and Resolving Conflict ABOUT CHAPTER 10 In this chapter we define leadership, and we distinguish among leadership styles. We explore how trait theory, situational theory, functional theory and transformational leadership contribute to our understanding of leadership and how it works. We also explore why conflict is an inevitable part of

Chapter 11 The Speaker and the Audience; The Occasion and the Subject ABOUT CHAPTER 11 In this chapter, students learn that public communication occurs in a somewhat formal setting and requires the communicator to be extremely well prepared. They then consider four stages of speechmaking: topic selection, topic development, the presentation, and the post-presentation

Chapter 12 Researching, Supporting, and Outlining Your Speech ABOUT CHAPTER 12 In this chapter, students continue their work on public speaking, examining the topic- development stage of the process. They learn about gathering various research materials and integrating these materials effectively into their presentations. Books, journals, magazines, and newspapers are considered as well as personal

Chapter 13 Preparing Presentation Aids and Delivering Your Speech ABOUT CHAPTER 13 In this chapter students explore visual and audio support in the form of models, photographs, drawings, videotapes, audiotapes, and other sources. Power Point techniques and guidelines are covered in detail. Students have the opportunity to rehearse their speeches for their teams as

Chapter 14 Informative Speaking ABOUT CHAPTER 14 This chapter applies the preceding theoretical chapters to the informative speech. Students become familiar with messages of explanation, messages of description, and messages of definition. They learn to increase audience members 'information hunger by accomplishing four tasks: making listeners want to learn more about the topic, communicating

Chapter 15 Persuasive Speaking ABOUT CHAPTER 15 The purpose of this chapter is to increase students ability to prepare and present persuasive speeches. They consider the persuaders purpose and techniques for becoming a more effective persuader. Students also explore listeners attitudes and beliefs as they relate to the persuasive speech. Effective reasoning techniques are

Instructors Resource Integrator Manual to accompany Communication Works ELEVENTH EDITION Teri Kwal Gamble College of New Rochelle Michael Gamble New York Institute of Technology CONTENTS SECTION ONE: TO THE INSTRUCTOR SECTION TWO: STRATEGIES FOR TEACHING Chapter-by-chapter resources for instructors Part I: The Essentials of Communication Chapter 1 Communication: The Starting Line Chapter 2 Communicating in a Multicultural Society and World Chapter 3 The I Behind

Sample Course Syllabus II Course Objectives 1. To introduce students to the principles, theories, and forms of speech communication including interpersonal communication, team communication, and public speaking. 2. To provide students with the opportunity to participate in a variety of communication events or experiences including role playing, simulations, and practice presentations in order to

APPENDIX Interviewing and Developing Professional Relationships ABOUT THE APPENDIX During the course of their lives, students will take part in a number of interviews as either interviewee or interviewer. This chapter gives them the opportunity to explore both sides of the interview desk. Interviews have a structurea beginning, middle, and end. Questions are the

SECTION THREE SELF ASSESSMENT SCALES To the student: Filling out these scales will help you identify which concepts in each chapter you have mastered and which concepts need further attention. SELF-ASSESSMENT SCALES FOR CHAPTER 1 Communication: The Starting Line 1. I can define communication. No 1 2 3 4 5 Yes 2. I can assess

SELF-ASSESSMENT SCALES FOR CHAPTER 8 Person-to-Person: Relationships in Context 1. I am aware of how accurately I am able to read and express feelings. No 1 2 3 4 5 Yes 2. I can explain uncertainty reduction theory. No 1 2 3 4 5 Yes 3. I can identify the physical sensations and facial expressions

Chapter 2 Communicating in a Multicultural Society and World ABOUT CHAPTER 2 In this chapter we introduce students to the fact that we live in an age of increased global contact and diversity. Thus, enhancing our understanding of sensitivity to cultural differences is essential. To the extent we are able to reduce

Chapter 3 The I Behind the Eye: Perception and the Self ABOUT CHAPTER 3 In this chapter students explore how they see themselves and how they see the world around them. We explore questions like: Who are you? How do others see you? How do you see them? How can we account for

3.7 SKILL BUILDER: Personality Profile Game Students enjoy exploring themselves by filling out the Communicator Personality Profile that follows on the next page. Have them choose from the list provided the words that best represent them. Note that the words are organized into four categories. 1 As students to go down each column

Chapter 4 Language and Meaning: Helping Minds Meet ABOUT CHAPTER 4 In this chapter you introduce your students to the concept of language as a system of symbols that permits us to share meanings. They have an opportunity to consider Ogden and Richards triangle of meaning, and they should come to understand that

4.9 SKILL BUILDER: Political Speak Ask students to find texts of, or excerpts from, recent political speeches, and identify apparent examples of political babble. What information (if any) do the babble words actually convey? Next ask the students to give these terms (and their originators) the benefit of the doubt. Might

Chapter 5 Nonverbal Communication: Silent Language Speaks ABOUT CHAPTER 5 In this chapter your students explore nonverbal communicationall the kinds of human responses not expressed in words. They will learn why perceiving and analyzing nonverbal cues can help them understand what is really happening when they interact with others. The text guides them through seven

5.10 SKILL BUILDER: Elevator Eyes 1. Working with a partner, spend one hour recording what people do with their eyes when riding an elevator. How many people, for example, establish eye contact with at least one other occupant? How many avoid it? How many stare at the buttons, their feet, or other

Chapter 6 Listening, Feedback, and Critical Thinking ABOUT CHAPTER 6 This chapter is based on the premise that listening is a deliberate process through which aural stimuli are understood and retained. We put listening into a framework by showing that energy is needed to listen effectively. Students learn that hearing is not listening, and

Chapter 7 Understanding Relationships ABOUT CHAPTER 7 In this chapter students learn that communication is the one variable common to all our relationships. They are given an opportunity to explore human beings needs for inclusion, control, and affectionthat is, the need we all have to feel that others take an interest in us,

Chapter 8 Person-to-Person: Relationships in Context ABOUT CHAPTER 8 In this chapter students learn that emotions can have a significant impact on relationships. As communicators, people experience some emotion at all times. If we have a tendency to experience one particular emotion repeatedly, we have what is called an emotional trait. Students learn that

Chapter 9 Groups and Teams: Strategies for Decision Making and Problem Solving ABOUT CHAPTER 9 This chapter introduces students to the principles of solving problems in groups. They learn that the group or team is essential in the corporation, and that their careers depend in part on their ability to function effectively as team

9.4 SKILL BUILDER: Brain Power through Brainstorming Use these two cases to help students experience brainstorming. Case A: A Stitch in Time A woman was surprised to discover that her somewhat eccentric uncle had left her more than 1 million empty spools of thread in his will. Because she is an enterprising person,

MYGLO is an acronym that describes speeches that are lively and exciting. A. true B. false B B B The belief that persons who speak different languages will perceive the world differently is known as linguistic relativity. A. true B. false A A A Studies reveal that men tend to develop a less positive view of

The United States is now the _____ demographically diverse country in the world. A. most B. least C. newest D. none of these A A A Which of the following statements is true of the opening phase of an interview? A. It should be used to establish rapport between interviewer and interviewee. B. The interviewer should use

The digital divide refers to the lack of access to online information by the elderly, poor, and others around the world. A. true B. false A A A According to the text, Americans give more direct feedback to each other than Japanese people. A. true B. false A A A The first information we process when we

We are born with our self-concept. A. true B. false B B B Informal rules for interaction in a group are called group A. goals. B. structure. C. norms. D. climate. C C C According to the Sapir-Whorf hypothesis, A. meaning and culture are unrelated. B. the labels we use help shape our thoughts, worldview, and behavior. C. people from different

Which of the following statements about role reversal is true? A. You can understand the other persons arguments in order to counter them more effectively. B. You can avoid judging the other person by seeing things from his or her perspective. C. It is easier to devise a strategy to win by understanding

Chronemics refers to the study of the use of A. time. B. color. C. touch. D. distance. E. none of these A A A To convince listeners to change their attitudes and beliefs, it is suggested that you first A. show them that there is an imbalance in their lives. B. explain Maslow's hierarchy of needs. C. create information

According to Eric Berne, we A. constantly invent new scripts to meet new situations. B. demonstrate great flexibility in communication. C. sometimes enact similar scripts with different sets of players. E. take many vacations. C C C An effective way to make sure your audience has understood a process speech is to give them an opportunity

According to uncertainty reduction theory, when we initially meet someone we are uncertain about the relationship. A. true B. false A A A The interpretation of a message or the behavior of a leader often varies according to the gender of the leader. A. true B. false A A A A pseudoconflict occurs when A. there is

We spend more time sleeping than interacting with the media. A. true B. false B B B A job interview is A. purposeful. B. planned. C. decision making. D. all of these D D D Mindfulness allows us to focus on another person and what is happening in the here and now by emptying our minds of personal concerns

The proverb, Even the emperor cannot buy back one single day implies that A. the emperor has no clothes if he cannot communicate effectively. B. the emperor is an ineffective communicator. C. communication is unrepeatable and irreversible. D. communication is repeatable and reversible. C C C You reserve space for yourself and help define territory

Benjamin Whorf believed that our words determine the way we interpret the world. A. true B. false A A A An interpersonal relationship is A. an online relationship. B. a sexual relationship. C. a meaningful relationship. D. a phatic relationship. C C C Emotions may be expressed on the Internet by using A. code words. B. emotional shorthand. C. emoticons. D. clip

Which of the following statements about groups is correct? A. A group is a collection of people. B. A group is a random assemblage of independent individuals. C. A group is composed of individuals who cooperate with one another to reach a goal. D. both A and C D D D An extemporaneous speech is

Which of the following statements about smiling is true? A. Males and females tend to smile when seeking someone else's approval. B. Women smile more frequently than men do. C. Women tend to smile even when given negative messages. D. all of these D D D The Johari window is a model of self-awareness and A.

Research shows that the greater the involvement of group members in the decision- making process, the A. less effective the decision will be. B. more effective the decision will be. C. both of these D. none of these B B B Averaging is more effective when making decisions than reaching a consensus because all voices

A friend buys a new suit and asks you if it is flattering. You tell him that you like its color. This is an example of A. social penetration. B. a phatic communication. C. equivocation. D. a hurtful message. C C C Which of the following emotions typically results from interference with the pursuit of

Suppressing feelings A. can lead to increased incidence of heart attack and heart disease. B. can create superficial or inappropriate communication. C. neither of these D. both of these D D D Organizing a speech by describing an object as it exists in space is known as using spatial order. A. true B. false A A A The

Communication privacy management theory describes A. the costs and benefits of our relationships. B. the idea that progress over time in intensity and intimacy. C. the establishment of the boundaries that we decide others may or may not cross. D. how each of our relationships meet different needs. C C C The need for social

Kenneth Benne and Paul Sheats reasoned that if a group wants to achieve tasks and build relationships, it must eliminate self-serving roles. A. true B. false A A A The more central a belief, the more willing we are to change it. A. true B. false B B B All of the media expend a portion