Which of the following statements about groups is correct?
A. A group is a collection of people.
B. A group is a random assemblage of independent individuals.
C. A group is composed of individuals who cooperate with one another to reach a goal.
D. both A and C
An extemporaneous speech is delivered after being researched, outlined, and rehearsed.
A. true
B. false
Snarl words and purr words
A. describe people or things we are talking about.
B. describe our own feelings and attitudes.
C. are sublanguages.
D. are nonfluencies.
“A unified system of symbols that permits a sharing of meaning” describes
A. words.
B. the triangle of meaning.
C. language.
D. the Sapir-Whorf hypothesis.
Prejudice arises because
A. we want to feel more positive about our group.
B. we feel others are a threat.
C. we want to feel more positive about our group and we feel others are a threat.
D. none of these
During any discussion involved with settling a conflict, it is important to
A. try to define the solution in your own terms.
B. use “I” messages instead of “you” messages.
C. try to rationalize the situation as much as possible.
D. distract participants or change the subject when the discussion gets especially
heated.
A common reason people lie is to benefit themselves.
A. true
B. false
People around us greatly shape our self-concept.
A. true.
B. false
An idea that is communicated using a high level of abstraction
A. relies on connotative meanings to be successful.
B. involves the use of symbols more than words.
C. is open to more confusion of meaning.
D. tends to elicit a reply on a lower level of abstraction.
Which of these is a message:
A. a letter
B. a facial expression
C. shaking hands
D. turning away from another person
E. all of these
According to Theodore Isaac Rubin, emotional isolationists
A. violate display rules.
B. are at the differentiating stage of a relationship.
C. experience emotion states but not emotion traits.
D. try to protect themselves by avoiding entanglements or involvements.
E. all of these
Which of the following is true about politically correct language?
A. It means the same thing to everyone.
B. It may blunt the sharpness of the words we use.
C. It reveals our sensitivity to the preferences of those we converse with.
D. B and C
The step-by-step development of ideas and relying on facts and data to support each
main point depends on
A. a web pattern.
B. a narrative pattern.
C. linear logic.
D. configural thinking.
Which of the following helps us control our facial behaviors?
A. deintensifying emotions
B. neutralizing emotions
C. masking emotions
D. each of the above
Vehicles that focus on crime and sensational stories are called
A. mainstream media.
B. tabloids.
C. media tabs.
D. none of the above
Your credibility as a speech maker is based on
A. what you are really like.
B. how an audience perceives you.
C. how well prepared you are to speak.
D. your belief system.
Robert Putnam, the author of Bowling Alone, discovered a correlation between
A. bowling and physical fitness.
B. ethnically mixed environments and withdrawal from public life.
C. ethnically similar environments and withdrawal from public life.
D. bowling and racial diversity.
Effective speech makers view audience members as
A. passive listeners.
B. active participants.
C. unsophisticated.
D. threatening.
Listening is passive; hearing is active.
A. true
B. false
When we give evaluative feedback, we
A. are illustrating a message chain.
B. are sending an “I” message.
C. make no reference to our personal opinions or judgments.
D. make judgments—either positive or negative—based on our own system of values.
E. also receive an evaluation from our listeners.
Kinesics is a term for
A. body type.
B. body language.
C. vocal cues.
D. the distances we keep between ourselves and others.
The term “buzzing insects” refers to paparazzi.
A. true
B. false
A disagreement over matters of fact is called
A. value conflict.
B. low intensity.
C. high intensity.
D. none of these
Disclaimers diminish a statement’s importance.
A. true
B. false
A paraphrase of testimony may be used when
A. the testimony is of appropriate length for the speech.
B. it is important to summarize or simplify the account.
C. the original language is appropriate for the audience.
D. the original testimony is deemed too controversial.
Which of the following statements about the trait theory of leadership is correct?
A. It is the most recent view of leadership.
B. According to this theory, some people are “born leaders.”
C. According to this theory, it is important for several group members to be ready to
lead.
D. There is ample proof for this theory.
E. none of these
If a speaker dresses his or her ideas in words the listeners do not understand, the result
can be
A. information overload.
B. information underload.
C. information hunger.
D. all of these
What stage of a relationship is represented by small talk?
A. circumscribing
B. integrating
C. differentiating
D. experimenting
When we behave nonassertively, which of the following is not true?
A. We could end up with something we do not want.
B. We express our true feelings.
C. We might change directions like a weather vane.
D. We do not take steps to improve a relationship that is causing us trouble.
E. We may be afraid of rejection.
When planning to give a speech, it is
A. important to know about the type of occasion.
B. wise to prepare for more people than expected.
C. wise to prepare for fewer people than expected.
D. important to do all of the above things.
Interpersonal communication involves
A. one person.
B. two people.
C. ten people.
D. millions of people.
People who have a large hidden area in the Johari window
A. fear exposure.
B. want to know much more about the people with whom they relate.
C. expect to be accepted.
D. do not avoid becoming known to others.
When rehearsing a speech, you should work with the audio or visual aids you plan to
use.
A. true
B. false
Civil inattention is avoiding sustained eye contact; staring is usually considered
impolite.
A. true
B. false