According to uncertainty reduction theory, when we initially meet someone we are
uncertain about the relationship.
A. true
B. false
The interpretation of a message or the behavior of a leader often varies according to the
gender of the leader.
A. true
B. false
A pseudoconflict occurs when
A. there is disagreement over facts rather than values.
B. there is disagreement over values rather than facts.
C. facts cannot be verified.
D. someone mistakenly believes that two goals cannot be achieved simultaneously.
E. one person considers the situation a conflict, but the other does not.
Your employer is _____ to read your e-mail.
A. not allowed
B. sometimes allowed
C. allowed
D. none of the above
The reflective-thinking framework was developed by
A. Alex Osborn.
B. Douglas McGregor.
C. Gamble and Gamble.
D. John Dewey.
Catalytic theory proposes that media violence may trigger violence in hyperactive or
unstable people.
A. true
B. false
Which of the following statements is true?
A. Your own age can affect your presentation.
B. Sex can influence your audience’s reaction.
C. Older audience members might prefer a slower, more evenly paced delivery.
D. all of these
With which statement would a person with an idiocentric point of view agree?
A. I will do anything to preserve harmony in my relationships.
B. My main goal is to prove my competency.
C. Even when I believe I am right, I am willing to defer to others.
D. I would be willing to lie to protect the reputation of the group.
Monster.com and Careerbuilder.com provide rsum upgrade services.
A. true
B. false
Which of the following is true about cyber-teams?
A. They hold virtual meetings.
B. They link participants in remote locations.
C. They differ in their degree of virtuality.
D. all of the above
Boolean search involves
A. surfing the Internet for research.
B. entering keywords for a computerized search.
C. using the computerized catalog of the Reader’s Guide.
D. doing all of these.
Beliefs are the
A. building blocks of attitudes.
B. building blocks of answers.
C. building blocks of appetites.
D. none of these
As you approach the podium, you should apologize if you feel unprepared.
A. true
B. false
Nestor made every attempt to avoid communicating with members of the dominant
culture. He was using the strategy of
A. accommodation.
B. accounting.
C. separation.
D. surgery.
When you cite someone else’s opinions, you are using
A. hypothetical examples.
B. definitions.
C. testimony.
D. statistics.
The connotative meaning of a word is
A. found in the dictionary.
B. subjective.
C. objective.
D. found in the triangle of meaning.
Factors affecting listeners’ attitudes include
A. family.
B. religion.
C. economic and social class.
D. all of these
Which of the following is an example of an informative speech?
A. “Why We Should Support the Equal Rights Amendment”
B. “Why We Should Develop Nuclear Power Plants”
C. “Why We Should Eat a Balanced Diet”
D. none of these
First impressions are also known as
A. the horn effect.
B. the primacy effect.
C. blindering.
D. allness.
Eric Berne calls the rules for living we learned while growing up that spell out our roles
and how to play them:
A. identify scripts
B. international scripts
C. unusual scripts
D. none of these
According to the text,
A. men are more likely to touch women than women are to touch men.
B. women are more likely to touch men than men are to touch women.
C. men and women touch about the same.
D. women are more likely to touch other women than men.
Deborah Tannen finds that men are more comfortable speaking in public and women
are more comfortable speaking in private.
A. true
B. false
The question “Did you graduate in the top quarter of your class?” is an example of a(n)
A. primary question.
B. secondary question.
C. closed question.
D. open question.
Leaders who do not dominate others yet try to provide direction to ensure tasks are
completed rely on a democratic style of leadership.
A. true
B. false
Sociologist Erving Goffman describes our lives as a series of interactions we manage
while displaying a public image known as the
A. perceived self.
B. presenting self.
C. open area.
D. blind area.
A designated leader
A. is selected.
B. chooses to be the leader.
C. is the same as an achieved leader.
D. always shares leadership.
Which of these descriptions fits male speech patterns?
A. They use more qualifiers.
B. They choose verbs that indicate less certainty.
C. They use fewer disclaimers.
D. They are more preoccupied with politeness.
Which of the following is not a disadvantage of group problem solving?
A. It slows down the problem-solving process.
B. Personal goals and group goals may conflict.
C. A few members may dominate the group.
D. Members may be unwilling to compromise.
E. It makes identification of errors more difficult.
All of the kinds of human messages and responses not expressed in words are called
A. paralanguage.
B. nonverbal communication.
C. kinesics.
D. proxemics.
A question that gives the interviewee a great deal of freedom to choose the scope of the
answer is a primary question.
A. true
B. false
Which of the following statements about group climate is false?
A. Group climate affects group norms.
B. A group’s climate tends to persist.
C. The healthier the group climate, the less cohesive the group.
D. Climate affects what members say to one another and how they say it.
Meanings are in
A. people.
B. words.
C. things.
D. all of these
When friends drift apart, they are in the _____ stage.
A. waning
B. stabilized
C. nascent
D. nautical
The connotative meaning of a word is
A. its personal meaning for someone.
B. its dictionary definition.
C. an object associated with the word.
D. a tag question that could be asked about it.