A friend buys a new suit and asks you if it is flattering. You tell him that you like its
color. This is an example of
A. social penetration.
B. a phatic communication.
C. equivocation.
D. a hurtful message.
Which of the following emotions typically results from interference with the pursuit of
our goals?
A. surprise
B. happiness
C. sadness
D. anger
E. fear
Blanked expressors
A. reveal feelings without being aware that they have done so.
B. are certain that they are communicating their feelings to others but in fact are not.
C. unknowingly substitute the appearance of one emotion for another emotion.
D. try never to show how they feel.
E. are emotional isolationists.
An organizational format that develops an idea using a time order is known as
A. spatial order.
B. chronological order.
C. topical order.
D. scale order.
What percentage of real-life crimes are violent?
A. 50 percent
B. 40 percent
C. 30 percent
D. 20 percent
E. 10 percent
At what point in a relationship do people become good friends and often adopt
nicknames for each other?
A. initiating
B. experimenting
C. intensifying
D. integrating
E. bonding
A conflict in which people work to discover a solution beneficial to each other is called
A. low intensity.
B. medium intensity.
C. high intensity.
D. pseudoconflict.
How long is a television on in the average U.S. household on a typical day?
A. 3 hours and 47 minutes
B. 6 hours and 47 minutes
C. 9 hours and 47 minutes
D. 12 hours and 47 minutes
Human communication involves a sender; he or she is the one who initially decodes the
message.
A. true
B. false
The self-concept that we have of ourselves is not very stable and is easy to alter.
A. true.
B. false.
Charles Redding suggests that an effective group climate is characterized by all but
which of the following?
A. supportiveness
B. participative decision making
C. trust among members
D. openness and candor
E. low performance goals
Although a group might have a designated leader, it is possible for any group member
to exhibit leadership behaviors.
A. true
B. false
According to the _____ theory of social relationships, we work to maintain a
relationship only as long as the benefits outweigh the costs.
A. cost-benefit-cost
B. benefit-benefit-cost
C. cost-cost
D. cost-benefit
As you utter the last words of your speech, you should begin walking back to your seat.
A. true
B. false
According to your text, communication is
A. irrelevant.
B. silly.
C. at the core of our humanness.
D. out of fashion.
It is possible not to communicate.
A. true
B. false
Social capital is
A. human capital.
B. how much money you spend.
C. what we know.
D. social connections.
Affection is concerned with establishing and maintaining a feeling of mutual interest—
that is, the feeling that others take an interest in us and we can take an interest in others.
A. true
B. false
Which of the following is a purpose statement for a persuasive speech?
A. to report on the Jamaican religion of Rastafarianism
B. to show class members how to give an insulin injection
C. to describe how a recession affects college students
D. to convince audience members to purchase American-made cars
Which of the following statements about “powertalkers” is most accurate?
A. They make definite statements.
B. Their speech frequently includes “hedges.”
C. They ask many tag questions.
D. They do not hesitate to utter nonfluencies.
In a low-intensity conflict, the interactants
A. want to destroy one another.
B. feel committed to winning.
C. feel that victory is insufficient unless it is total.
D. try to find a solution that is beneficial to each.
Listening
A. is automatic.
B. requires no conscious effort.
C. is a deliberate process.
D. is both automatic and a deliberate process.
E. none of these; hearing and listening are the same
Fear of public speaking is very common.
A. true
B. false
With respect to nonverbal communication, chairs, sofas, and plants are examples of
A. features.
B. proxemics.
C. semi-fixed features.
D. visual dominance markers.
“Powertalkers” may be described
A. as rarely hesitating.
B. as credible and influential.
C. as speaking directly and to the point.
D. by all of these.
We tend to like physically attractive people more than physically unattractive people.
A. true
B. false
A rhetorical device in a speech that is designed to help listeners remember content is
called
A. an internal summary.
B. an internal preview.
C. a signpost.
D. a transition.
Which of the following would inhibit brainstorming?
A. contributing wild ideas
B. mixing different people’s ideas
C. evaluating ideas for usefulness and practicability
D. recording ideas
E. none of these
Cultural relativism is
A. the same as ethnocentrism.
B. a part of ethnocentrism.
C. the opposite of ethnocentrism.
D. not related to ethnocentrism.
Which of the following could you correctly associate with a laissez-faire leader?
A. “type X”
B. “abdicrat”
C. “do your own thing”
D. “born to lead”
Discuss the relationship between listening and memory.
may vary
You have been given the opportunity to design a personal website or blog whose
function is to communicate yourself to everyone who accessed the site. What aspects of
yourself would you focus on? What facets would you ignore? How much would you
reveal about yourself on the site? To what extent, if any, do you think that having a
personal website enhances your ability to manage the identity you present to others?
may vary
Comedian George Burns once said, “I can’t help hearing, but I don’t always listen.” In
what ways does this comment illustrate your understanding of the concepts of listening
we have covered in this class? Be specific.
may vary
Author-poet Carl Sandburg wrote: “Life is like an onion. You peel off one layer at a
time.” Discuss how Sandburg’s thought relates to your understanding of self-concept.
may vary
What do you feel should be the magic bullet of public speaking? Why?
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Define nonverbal communication, and discuss why nonverbal cues can be ambiguous.
may vary
“Talented administrators know that they do not know all there is to know” (attributed to
Anonymous). How should administrators use groups to help them solve problems? Be
specific.
may vary
Why is persuasion neither coercion nor manipulation?
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Distinguish between and provide examples of propositions of fact, value, and policy.
may vary
Briefly explain how attraction, proximity, reinforcement, similarity, and
complementarity function as determinants of relationships.
may vary
Explain how the attitudes of audiences can affect their reception of a presentation.
may vary
An interviewer asks, “Do you prefer to work alone or with others?” How would you
answer?
may vary
Define persuasive speaking, and distinguish between attitudes and beliefs.
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Define and identify the elements in a persuasive argument.
may vary
Define self-concept, and describe the part played by role-taking in the development of
self-concept.
may vary
Define “mass communication” and discuss its various components.
may vary