Communication privacy management theory describes
A. the costs and benefits of our relationships.
B. the idea that progress over time in intensity and intimacy.
C. the establishment of the boundaries that we decide others may or may not cross.
D. how each of our relationships meet different needs.
The need for social contact defines our need for control.
A. true
B. false
The speaker who prefaces comments with statements such as “in my opinion” or “it
seems to me” is more likely to create defensiveness on the part of the listener.
A. true
B. false
Social networking is an example of distance relating.
A. true
B. false
When we equivocate, we use purposefully vague language.
A. true
B. false
The study of the use of time is called
A. chronemics.
B. chromatics.
C. kinesics.
D. haptics.
The amount of trust we place in another person that can be analyzed with a diagram by
William Rawlins is called the
A. trust diagram.
B. trust matrix.
C. trust method.
D. trust molecule.
Which of the following is an advantage of a manuscript speech?
A. It tends to increase eye contact between speaker and audience.
B. It allows the speaker to use precise language.
C. It helps the speaker establish a conversational tone.
D. all of these
E. none of these
Which of the following is not an assertive behavior?
A. asking permission to speak
B. establishing eye contact
C. eliminating hesitations and fillers
D. saying “no” calmly, firmly, and quietly
Which of the following statements does not describe an interview?
A. It is designed to achieve specific objectives.
B. It is informal and has a strong entertainment element.
C. Information is exchanged in pursuit of a goal.
D. Decision making is often an important element.
Which of the following is an example of territoriality?
A. Someone leaning in close to a neighbor while speaking to him
B. A teenager not allowing her younger brother to enter her room
C. A doctor avoiding making eye contact with a patient
D. A salesperson touching the elbow and shoulder of a client
If your primary purpose is to inform, you
A. should provide data that will enhance your audience’s understanding.
B. should find ways to help listeners remember what you say.
C. should provide a learning experience for your listeners.
D. all of these
A completer is a listener who typically listens for and points out the errors of the
speaker in order to diminish his or her effectiveness.
A. true
B. false
Knowing the level of agreement and commitment to your topic is important when you
consider
A. how long to make your introduction.
B. the number of personal illustrations to use.
C. the amount of background and motivational material to include.
D. how much humor to include.
Dominating others is a task role.
A. true
B. false
Individual goals are stressed in collectivistic cultures.
A. true
B. false
Prejudiced language communicates a negative bias.
A. true
B. false
Primary research includes
A. informal surveys.
B. personal experience.
C. interviews.
D. all of these
Logos includes arguments, reasoning, and evidence that add substance to a claim.
A. true
B. false
Which of the following is not a correctly phrased purpose statement?
A. to explain how a geodesic dome is made
B. to motivate listeners to contribute money to the American Red Cross
C. to convince listeners to avoid foods containing saccharin and to boycott the lettuce
industry
D. to explain college grading procedures
Speakers who approach their subject from a variety of perspectives and rely on
examples and stories to carry the crux of their message are using
A. liner logic.
B. spatial thinking.
C. a cause-and-effect format.
D. a configural format.
Which of the following statements about posture is true?
A. It should not (and rarely does) present any problem for speech makers, because
standing is something almost everyone does very well.
B. Speakers often seem to forget that posture communicates.
C. To stand properly when public speaking, simply assume your most relaxed posture.
D. all of these
Control is concerned with establishing and maintaining satisfactory levels of influence
and power in our relationships.
A. true
B. false
Politely ignoring others so that you will not infringe on their privacy is an example of
A. civil unrest.
B. civil attention.
C. civil inattention.
D. civil rejection.
If a concept is very important to a culture, there will probably be only a few words to
describe it.
A. true
B. false
Individuals from low-power-distance cultures
A. are more likely to value interdependence and consultation.
B. are more likely to defer to superiors.
C. view power as a fact of life.
D. would have a difficult time adjusting to communication in the U.S.
The varying degrees to which we all need to maintain a feeling of mutual interest with
others is called
A. inclusion.
B. control.
C. affection.
D. social penetration.
High-context cultures
A. exhibit direct communication styles.
B. are tradition-bound.
C. both exhibit direct communication styles and are tradition-bound.
D. have no direction.
Which of the following is not included in the study of kinesics?
A. gestures
B. facial expressions
C. posture
D. voice
E. kinesics includes all of these
It is better to use an individual rather than a group to solve problems that are
A. simple.
B. have few parts.
C. have only one potential solution.
D. all of these
Which of the following statements is an example of a definition?
A. Statistics are simply facts expressed in numerical form.
B. Statistics may be cited to explain relationships or to indicate trends.
C. To be effective as support, statistics must be honest and credible.
D. If used appropriately, statistics can make your ideas memorable and significant.
E. all of these
Discuss how a speaker could use primary research materials to enhance a presentation.
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Define conflict and discuss how conflicts can be categorized.
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Discuss ways in which clothing can affect communication.
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Describe a work-related or personal situation in which the irreversibility of
communication caused difficulties for you.
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Relational dialectics theory tells us that relationships oscillate between contradictory
goals of desires. Discuss three central relational dialectical tensions using examples to
explain them.
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Discuss the differences among assertiveness, nonassertiveness, and aggressiveness.
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What is proxemics? Include a discussion of intimate, personal, social, and public
distance. Which type of distance is most appropriate in most business situations?
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Explain how you can evaluate a topic according to its worth, appropriateness, and
interest for an audience.
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In what ways are communication technologies altering the nature of our communication
experiences?
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Using the cartoon on page 73, discuss the Internet’s potential for influencing
self-concept.
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Compare and contrast acquaintanceships, friendships, and romantic relationships.
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The transmission of messages processed by gatekeepers prior to their being sent to a
large audience is called
B. group communication.
C. public communication.
D. mass communication.
E. interpersonal communication.
What steps should a speaker take to approach public speaking in a systematic manner?
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What do you think researcher Steve Duck meant when he said, “Many of our feelings in
relationships are contextually and situationally driven?”
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Israeli Prime Minister Golda Meir once said, “You cannot shake hands with a clenched
fist.” Discuss this statement in light of your understanding of nonverbal
communication.
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Explain social penetration theory and using examples distinguish between relationship
breadth and depth.
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Jerry Seinfeld said, “When you start out with someone, you’re essentially driving a
strange car for the first time and none of the controls are labeled.” How does your
understanding of the principles of relationships relate to his comment?
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Distinguish between connotative and denotative meaning. Give an example of each.
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Select a listen, read, view, or tell me exercise at the end of the chapter. What principles
of communication covered in this chapter can you explain through your chosen
medium?
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In his book Effective Listening, Kevin Murphy suggests, “There is only one person who
can tell you whether any candidate is right for the job: the candidate him or herself.”
Do you agree or disagree? Support your position with reasons.
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