We spend more time sleeping than interacting with the media.
A. true
B. false
A job interview is
A. purposeful.
B. planned.
C. decision making.
D. all of these
Mindfulness allows us to focus on another person and what is happening in the here and
now by emptying our minds of personal concerns and interfering emotions.
A. true
B. false
Your derived credibility is
A. your credibility before you start to speak.
B. your credibility at the end of the speech.
C. your credibility during your speech.
D. credibility derived from testimonials.
The media
A. set our agendas.
B. help us structure our lives.
C. help us interpret our lives.
D. all of these
E. none of these
Pessimists fail more frequently than optimists—even when success is attainable.
A. true
B. false
Visualization, paraphrasing, and repetition are methods used
A. to retain information.
B. to evaluate content.
C. when persuading others.
D. when empathically listening.
According to distinctiveness theory, a person’s own distinctive traits are more important
to him or her than more prevalent traits.
A. true
B. false
Fred Fiedler’s contingency theory contends that predicting a group’s leader is
contingent upon leader-member relations, task structure, and position power.
A. true
B. false
The text suggests these criteria for visual aids:
A. simplicity, clarity, visibility, and authenticity
B. worth, appropriateness, interest, availability
C. selection, development, presentation, postpresentation analysis
D. your own interests, the occasion, the audience
E. audience demographics and attitudes
If an interviewer asks a question during an interview that is irrelevant to job
performance, the question is probably illegal.
A. true
B. false
Culture is the lens through which you view the world.
A. true
B. false
Jargon is appropriate if the receiver is familiar with it.
A. true
B. false
According to Rosabeth Moss Kanter, kaleidoscope thinking involves taking existing
data and twisting them or looking at them from another angle.
A. true
B. false
Which of the following is a secondary question?
A. What is your favorite hobby?
B. Would you please describe your last job?
C. How would you define “success”?
D. Could you give me an example?
Code words
A. are a form of prejudiced language.
B. are a way to express ethnic differences without being racist.
C. have been condemned in a court ruling as creating a hostile environment for various
racial groups.
D. can be described by all of these.
Discuss the growing use of (a) pop language, and (b) profanity. What do you attribute
the prevalence of each to? Indicate if you believe either has a place in public or in the
mainstream media.
may vary
Communication is defined in your text as the deliberate or accidental transfer of
meaning.
A. true
B. false
Which of the following questions would not be answered by an informative speech?
A. Why is this solution the best one?
B. How does this work?
C. What does that look like?
D. What does that mean?
Groupthink occurs when group members let the desire for consensus override any other
considerations.
A. true
B. false
Not hiring someone because of his or her age is legal.
A. true
B. false
Women use more _____ than men.
A. long words
B. qualifiers
C. tentative phrases
D. qualifiers and tentative phrases
Which of these does not fit the definition of an acquaintance?
A. a person that we seek out on some occasions to interact with
B. a person that we know by name
C. someone with whom we converse when we happen to meet
D. someone with whom our interaction is limited in scope and quality
At which stage of a relationship is there a decrease in the quantity and quality of
communication?
A. experimenting
B. differentiating
C. circumscribing
D. none of these
E. all of these
Generally, the quality of decision making is higher when a group seeks consensus.
A. true
B. false
When speaking of the dimensions of a relationship, the term depth has to do with
A. the number of topics discussed.
B. the length of time the relationship has lasted.
C. the level to which external matters are allowed to affect the relationship.
D. how important the topics are in the persons’ lives.
The blind area of the Johari window contains information about you that
A. you are aware of but others are not.
B. you are not aware of but others are.
C. you willingly share with others.
D. is free and open to you and others.
When we use a euphemism,
A. we substitute a pleasant word for an unpleasant one.
B. we substitute an unpleasant word for a pleasant one.
C. both of these
D. none of these
Sapir and Whorf postulated that in many ways
A. the Japanese language keeps women “in their place.”
B. men and women speak different gender-lects.
C. words help mold our perception of reality.
D. all of these
The halo effect describes
A. the principle that we fulfill the expectations of others.
B. the principle that we fulfill our own expectations.
C. the ability of first impressions to color subsequent impressions.
D. primarily perceiving another’s mostly positive qualities.
According to Maslow’s hierarchy of needs, our most basic need is
A. self-actualization.
B. safety.
C. survival.
D. love.
The phase of speech preparation that is most frequently shortchanged is
A. audience analysis.
B. structuring the topic to fit the time allotted.
C. paying attention to diction and voice.
D. preparing a sufficient number of presentation aids.
An employment interview in which more than one person fires questions at an
interviewee is known as a
A. stress interview.
B. case interview.
C. behavioral interview.
D. problem-solving interview
Highness or lowness of the voice—pitch—is a component of
A. proxemics.
B. paralanguage.
C. kinesics.
D. physique.
Both psychoanalyst Carl Jung and psychologist Elaine Hatfield believed that emotions
can be contagious.
A. true
B. false