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We are born with our self-concept.
A. true
B. false
Informal rules for interaction in a group are called group
A. goals.
B. structure.
C. norms.
D. climate.
According to the Sapir-Whorf hypothesis,
A. meaning and culture are unrelated.
B. the labels we use help shape our thoughts, worldview, and behavior.
C. people from different cultures perceive stimuli very similarly.
D. people with an intensional orientation look beyond labels to examine things.
E. we can understand more about culture and language through the triangle of meaning.
“Would you explain that further?” is an example of a(n)
A. primary question.
B. secondary question.
C. closed question.
D. open question.
What are the three key types of questions upon which decision making is based?
A. group structure, group norms, group climate
B. decision-making strategies, decision-making styles, decision-making structure
C. fact, value, policy
D. observations, facts, inferences
According to Albert Mehrabian, when people are compelled to assume inferior roles,
they
A. raise their heads.
B. lower their heads.
C. raise their shoulders.
D. square their shoulders.
When we take time to look beyond words and inspect the thing itself, our orientation is
said to be
A. triangular.
B. denotative.
C. connotative.
D. extensional.
E. intensional.
Which statement describes the different ways that men and women approach group
work?
A. Both focus on the group’s tasks more than relationships.
B. Women perceive power as something to be shared, while men use it to enhance their
status.
C. Men focus on relationships to the extent that they enhance power, whereas women
focus more on group tasks.
D. Both see relationships within the group as directly related to the achievement of
group tasks.
Nonevaluative feedback is often construed as positive.
A. true
B. false
Probing is a nonevaluative feedback technique in which we
A. ask people for additional information.
B. paraphrase what we believe we have heard.
C. send “you” messages.
D. attempt to produce feelings of defensiveness.
Color affects us emotionally and physiologically.
A. true
B. false
Stages of group development include
A. forming and storming.
B. norming and performing.
C. adjourning.
D. all of these
The educational background of an applicant should be included in the cover letter and
the rsum.
A. true
B. false
In the Johari window, information about oneself known to both self and others is
represented by which quadrant?
A. open
B. verbal
C. complementary
D. people
The discrepancy between desired and achieved social relationships is called
A. affection.
B. loneliness.
C. control.
D. all of these
During the close of a hiring interview, interviewer and interviewee typically
A. use ice breakers.
B. use orientation statements.
C. discuss the applicant and his or her accomplishments.
D. review and summarize their discussion.
Which area of the Johari window should be dominant in order to enhance interpersonal
relationships?
A. the hidden area
B. the unknown area
C. the open area
D. the blind area
“I” messages can help resolve group conflict.
A. true
B. false
In the body of the interview,
A. main points are reviewed.
B. work experiences are discussed.
C. orientation statements are made.
D. ice breakers predominate.
Which of the following statements is true?
A. Hearing involves a higher state of expectancy than listening.
B. Listening involves fewer of our senses than hearing.
C. Listening requires less conscious effort than hearing.
D. Listening is affected to a greater extent by who we are than hearing is.
Meaning is
A. both denotative and connotative.
B. affected by time and place.
C. affected by experience.
D. all of these
“I” may be most important in individualistic countries.
A. true
B. false
What percentage of crimes in “cops” shows are solved?
A. 90 percent
B. 80 percent
C. 70 percent
D. 60 percent
E. 50 percent
The HURIER model is a model of remembering that focuses on six steps.
A. true
B. false
In some countries, age rather than youth is respected.
A. true
B. false
According to psychologist William Schutz, we all have a need for
A. inclusion.
B. control.
C. affection.
D. all of these
When using deductive reasoning in a speech,
A. you present a major premise, minor premise, and conclusion.
B. moves from the specific to the general.
C. involves asking “why?”
D. can be evaluated by asking if the instances cited are representative or typical.
Sociologist Erving Goffman describes our lives as a series of interactions we manage,
while who we really believe we are is the
A. perceived self.
B. presenting self.
C. open area.
D. blind area.
According to social penetration theory, the depth of a relationship has to do with
A. how far you distance yourself when talking to another person.
B. how much you reveal.
C. how many topics you discuss.
D. how central the topics you discuss are to your self-concept.
Joe wants to take a new job a new city, but he also wants to live close to his aging
parents. This can be defined as an intrapersonal conflict.
A. true
B. false
Applicants and employers gather information during the job interview.
A. true
B. false
Which of the following distances is used most often during a normal conversation with
friends?
A. intimate
B. personal
C. social
D. public
Pathos refers to logic.
A. true
B. false
