The United States is now the _____ demographically diverse country in the world.
A. most
B. least
C. newest
D. none of these
Which of the following statements is true of the opening phase of an interview?
A. It should be used to establish rapport between interviewer and interviewee.
B. The interviewer should use this time to think of questions to ask.
C. Small talk is irrelevant and inappropriate during this phase.
D. This is the time for the participants to really get down to business.
What type of conflict occurs when opposing parties believe that winning or losing is a
reflection of their own self-worth, prestige, or competence?
A. value
B. content
C. ego
D. all of these
People in the United States prefer to be up-front and tell it like it is. In contrast, many
Asian cultures practice
A. bypassing.
B. indirectness.
C. impression management.
D. none of the these
Olfactics is the
A. study of the use of space.
B. study of language
C. study of the use of time.
D. study of the sense of smell.
There are at least 19 Chinese words for silk. The concept of silk is _____ to Chinese
culture.
A. of little importance
B. not important at all
C. important
D. none of these
Red-flag words
A. increase our listening efficiency.
B. prevent us from reacting emotionally.
C. help us focus our attention.
D. sharpen our perceptions and understanding.
E. none of these
The strategy by which co-culture members attempt to fit in with members of the
dominant culture is called
A. assimilation.
B. accommodation.
C. separation.
D. confrontation.
Cultures in which members are more likely to compromise and negotiate to resolve
conflicts are said to be
A. polychromic cultures.
B. feminine cultures.
C. high-power-distance cultures.
D. individualistic cultures.
Monroe’s motivated sequence begins with
A. need.
B. satisfaction.
C. attention.
D. conclusion.
When you ask the audience to support a proposition of policy, you ask them to support
a course of action.
A. true
B. false
Which description of a group is inaccurate?
A. Its optimum size is 5 to 7 members.
B. It is a random assemblage of people.
C. It develops its own climate.
D. It generates its own patterns of communication.
Questions of fact are concerned with
A. future action.
B. truth or falsity of statements.
C. subjective judgments.
D. both future action and truth or falsity of statements.
Which of the following would not have to be specified regarding the occasion for a
speech?
A. date, time, and length of presentation
B. location
C. size of audience and nature of the occasion
D. All of these should be specified.
The media
A. teach us social norms.
B. assess preferred patterns of behavior.
C. help us decide what to wear.
D. all of these
E. none of these
Verifying the quality of material found online is the responsibility of the audience, not
the speaker.
A. true
B. false
All of the following are demographic variables except
A. cultural background.
B. educational level.
C. family orientation.
D. attitude.
Monster.com is
A. a site for monster movies.
B. a site for job searches.
C. a site for finding monsters.
D. none of these
A conflict-resolution strategy in which people in conflict assume one another’s roles is
called
A. role taking.
B. role reversal.
C. role roster.
D. rolling over.
Silences of three to six seconds initiated by an interviewer have been found to
encourage interviewees to reveal more in-depth information.
A. true
B. false
One function of nonverbal communication is to negate a verbal message.
A. true
B. false
The major factors influencing attraction are
A. attractiveness, proximity, reinforcement, similarity, and complementarity.
B. emotion states and emotion traits.
C. suppression and disclosure of feelings.
D. nonassertiveness, assertiveness, and aggressiveness.
E. none of the these; attraction remains a mystery to researchers.
The creation of a positive image designed to influence how others perceive us is called
A. impression management.
B. impression mismanagement.
C. impressionism.
D. impressionistic behavior.
The first step toward settling a conflict is to
A. recognize that a rational settlement is possible.
B. placate those with whom you disagree.
C. determine which group members are most likely to impede progress.
D. redefine the conflict to avoid some of the thorny aspects.
The theory of social penetration holds that as a relationship becomes more intimate, the
relationship will move from shallow depth to more intensity over time.
A. true
B. false
A question such as “Tell me about a time when you acted as a leader” would be part of
which type of interview?
A. stress interview
B. behavioral interview
C. case interview
D. none of these
An impromptu speech is delivered on the spur of the moment.
A. true
B. false
Communication is unidirectional.
A. true
B. false
An effective group climate includes all but which of the following characteristics?
A. supportiveness
B. top-down decision making
C. trust among members
D. high performance goals
Which of the following is incorrect?
A. Self-confident liars are much less likely to be suspected by others.
B. Those who plan and rehearse their deceptive messages tend to experience no guilt
about lying.
C. We tend to become worse at lying as we age.
D. Those who are more self-aware are better at deceiving others than those who are less
self-aware.
An audience member’s attitude is
A. a favorable or unfavorable set, or predisposition, that he or she brings to a speech.
B. his or her belief system.
C. his or her degree of information overload.
D. his or her cultural background.
The form of logic that moves from the general to the specific is termed
A. deductive reasoning.
B. inductive reasoning.
C. reasoning from premise.
D. reasoning from analogy.