Intentional Interviewing and Counseling: Facilitating Client Development in a Multicultural Society 8th Edition

The wellness model refers to self-in-relationship, the person-in-community, and individual-in-social context. Which of the following is also true of the wellness model? a. Self is divisible; clients may work on issues independent of other issues. b. Individuals have no impact on their surrounding context. c. Any change in any part of self affects

Which of the following Energizes the brain and readies it for new information? a. Amygdala b. Hippocampus c. Dopamine d. Thalamus Answer: A Answer: A Answer: A Which of the following is basic to empathic understanding? a. Warmth b. Appropriate smiling c. Showing that you respect and care for your client d. All of the above Answer: D Answer: D Answer: D Ivey, Ivey, and Zalaquett

The basic listening sequence (BLS) is a key counselor action in Story and Strengths, Stage 2 of the five-stage interview structure, in which of the following theories? a. Decisional Counseling b. Person-Centered Counseling c. Cognitive Behavioral Training d. Brief Counseling e. All of the above Answer: E Answer: E Answer: E Instructions: Following is a brief client-interview exchange. Material

It is important to use respectful language in dealing with those who may have a physical disability. Which of the following terms is NOT considered appropriate? a. AIDS victim b. A person with AIDS c. A person with hearing loss d. Deaf culture Answer: A Answer: A Answer: A Discrepancies between the client and the external world include: a. conflict

"What has worked for you before?" Identify the stage from the five-stage counseling model where an interviewer would most likely use this question. a. Stage 1: Empathic relationship Initiating the session b. Stage 2: Story and Strengths Gathering data c. Stage 3: Goals Mutual goal setting d. Stage 4: Restory Working e. Stage 5: Action

Which one of the following statements is NOT true of mutuality focus? a. Mutuality can be controversial and should be used infrequently. b. Mutuality can be powerful as it uses the interviewer as an instrument. c. Mutuality is not a legitimate focus area. d. Mutuality focus puts the client and interviewer on an equal

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Appendix CCounseling, Neuroscience, and Microskills MULTIPLE CHOICE 1. New neural connections can be developed in interviewing and counseling. This is an interactive process in which: a. counselors impact the clients brain.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 1Toward Intentional Interviewing, Counseling, and Psychotherapy MULTIPLE CHOICE 1. Which of the following aspects are illustrated by Siennas case? a. The reality of helping b. People often face complex issues

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 10Empathic Confrontation and the Creative New: Identifying and Challenging Client Conflict MULTIPLE CHOICE 1. "Mobility" is to "immobility" as cultural intentionality is to ____. a. stuckness b. impasse c. blocked

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 11Reflection of Meaning and Interpretation/Reframe: Helping Clients Restory Their Lives MULTIPLE CHOICE 1. Choose the BEST method for formulating and responding to the client with an interpretation / reframe. a.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 12Self-Disclosure and Feedback Immediacy and Genuineness in Counseling and Therapy MULTIPLE CHOICE 1. Interviewer self-disclosure can generate client talk and create additional trust, but caution must be observed because _____________.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 13Concrete Action Strategies for Client Change: Logical Consequences, Instruction/Psychoeducation, Stress Management, and Therapeutic Lifestyle Changes MULTIPLE CHOICE 1. Logical consequences is a strategy appropriate rarely used by: a. decisional counseling.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 14Skill Integration, Decisional Counseling, Treatment Planning, and Relapse Prevention MULTIPLE CHOICE 1. ____ the microskills into a well-formed interview and ____ the skills to situations beyond the training session or

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 15How to Use Microskills and the Five Stages With Theories of Counseling and Psychotherapy MULTIPLE CHOICE 1. Which of the following is NOT one of the major approaches to counseling

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 16Determining Personal Style and Future Theoretical/Practical Integration MULTIPLE CHOICE 1. Developing your own personal approach to interviewing and counseling involves a multiplicity of factors. These include all of the following

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 2Ethics, Multicultural Competence, and the Positive Psychology and Wellness Approach MULTIPLE CHOICE 1. Interviewers can predict that both they and their client will appreciate, gain respect, and learn from increasing knowledge

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 3Attending Behavior and Empathy MULTIPLE CHOICE 1. Which of the following is FALSE? a. Attending behavior is essential to an empathic relationship. b. Attending behavior is the central skill of listening.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 4Observation Skills MULTIPLE CHOICE 1. Which of the following is TRUE about observation? a. Observation is the act of watching carefully and intentionally. b. The goal of observation is understand behavior.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 5Questions: Opening Communication MULTIPLE CHOICE 1. Could you share more about that? This is a(n) ______ question. a. open b. closed ANS: A PTS: 1 REF: Page 118 TOP:

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 6Encouraging, Paraphrasing, and Summarizing: Key Skills of Active Listening MULTIPLE CHOICE 1. The checkout is also called a: a. reality check. b. perception check. c. sensation check. d. language check.

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 7Reflecting Feelings: A Foundation of Client Experience MULTIPLE CHOICE 1. Paraphrasing is concerned with feeding back the key points of what a client has said. Reflection of feeling, in contrast, involves:

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 8How to Conduct a Five-Stage Counseling Session Using Only Listening Skills MULTIPLE CHOICE 1. The basic listening sequence can be used ____. a. widely in many fields of endeavor b. only

2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. 2014 Cengage Learning, Inc. Chapter 9Focusing the Counseling Session: Exploring the Story From Multiple Perspectives MULTIPLE CHOICE 1. According to Ivey, consciousness represents the psychological present. What is the typical length of the psychological present? a.

Which of the following is TRUE about thoughts, feelings, behaviors, and meanings? a. These dimensions operate independently, and the counselor must clarify each one. b. Thoughts and meanings are the most important dimensions. c. Behaviors and feelings are the most important dimensions. d. Any change in one dimension affects other dimensions. Answer: D Answer: D Answer: D Discrepancies

Which of the following represents a potential limitation of reflection of feeling? a. Not all clients will appreciate your comments on their feelings. b. Empathic reflection can have a confrontational quality to some clients. c. Timing is particularly important with reflection of feeling. d. All of the above. Answer: D Answer: D Answer: D "Financially, things were tight

If you help your clients find a "why" through exploration of meaning, ____. a. the "how" will often be discovered by the following session b. finding the "how" is automatic c. they will often find their own "how" or way to achieve their objectives d. they will be open to the "how" directed by

Which of the following questions is most likely to bring out data that was missed earlier, according to the authors? a. "Could you tell me more?" b. "What happened specifically? Could you give me an example?" c. "How do you feel about that?" d. "What else?" Answer: D Answer: D Answer: D Assuming you have sufficient trust, you

During role-play, you engage in an assertiveness interview. Which level of competence is being illustrated? a. Identification competence b. Basic competence c. Intentional competence d. Teaching competence Answer: B Answer: B Answer: B "Now, if I were you, I"d study a little harder because that is a difficult course. That's what I think you ought to do." This

Informed consent refers to: a. providing clients with clear and adequate information about what is happening in the interview and informing them about your own competence. b. telling the client halfway through the interview about their rights. c. too many people avoiding this critical issue. d. honestly discussing multicultural difference between counselor and client. Answer:

Which question would most effectively probe for meaning? a. "Why do you do that?" b. "Does it really matter?" c. "How could it be that way?" d. "Why is that important for you?" Answer: D Answer: D Answer: D Instructions: Listed below are several qualities related to empathy. Mark the letter that corresponds to the qualities in the

Which of the following is a key consideration of intentional interpretation/reframing? a. Client's situation c. Client focused purpose b. Supporting client d. All of the above Answer: D Answer: D Answer: D Male Client: (talking about job conflict) I just don't know what to do about my new boss. He is always blaming me even when

The most common empathic confrontation uses: a. paraphrasing. b. reflection of feelings. c. summarizations. d. all of the above. Answer: D Answer: D Answer: D Much of even your best helping work will be ineffective, if you fail to ____. a. generalize and transfer learning b. identify the client's root issues c. properly assess positive and negative consequences d. detail insufficient alternatives Answer:

Reflecting meaning involves ________, while the interpretation/reframe implies ________. a. interviewer direction; client direction b. client direction; interviewer direction c. client topics; interviewer topics d. interviewer topics; client topics Answer: B Answer: B Answer: B When it comes to appropriate interviewer body language, ________ is essential to building trust. a. sitting straight in your chair b. skillfully executed technique c. relaxed

Relapse prevention relates to which stage of the interview? a. Story and strengths b. Goals c. Restory d. Action Answer: D Answer: D Answer: D What was the core emphasis of the second interview with Nelida? a. Nelida as an individual. b. Nelida's individual responsibilities. c. Nelida's individual achievements. d. Nelida as a being-in-relation. Answer: D Answer: D Answer: D Encouraging, paraphrasing and summarizing ____. a. clarify

Questions may activate memories stored in the: a. amygdala. b. hippocampus. c. dopamine system. d. thalamus. Answer: B Answer: B Answer: B ____________ first brought issues of stress to our attention. a. Hans Selye b. Sigmund Freud c. Albert Ellis d. Allen Ivey Answer: A Answer: A Answer: A Nonattention is: a. avoided by effective interviewers. b. not a valid skill for the interviewer. c. useful in shifting clients

According to Ivey, consciousness represents the psychological present. What is the typical length of the psychological present? a. 10 to 75 milliseconds b. 100 to 750 milliseconds c. 1 to 3 seconds d. None of the above Answer: B Answer: B Answer: B Which of the following is NOT an additional dimension of empathy? a. Unconditional positive regard b. Concrete

Which of the following would be a possible way to help clients increase emotional expression? a. "What are you feeling right now at this moment?" b. "Pay attention to the feelings in your body." c. "Would you go back and say that again?" d. All of the above Answer: D Answer: D Answer: D According to Parsons, when

The basic listening sequence can operate in which of the following settings? a. Management b. Sales c. Medicine d. All of these Answer: D Answer: D Answer: D Silence: a. needs to be avoided in some cultural contexts. b. is central when you are working with a client whom you do not really understand as it gives them more time

"Hello Carl, could you tell me how I might be of help?" Identify the stage from the five-stage counseling model where an interviewer would most likely use this question. a. Stage 1: Empathic relationship Initiating the session b. Stage 2: Story and Strengths Gathering data c. Stage 3: Goals Mutual goal setting d. Stage

Which one of the following is a key interviewer behavior when working with children? a. Be prepared to help children focus on a single issue. b. Allow them to play with clay or draw to expend excess energy. c. Soften your tone when you must look down at their level. d. Ask broad open

The _____________________ illustrates the many therapeutic lifestyle changes available to counselors and therapists. a. Tree of Contemplative Practices b. Tree of Lifestyle Changes c. Tree of Stress Management Strategies d. Tree of Therapeutic LifeStyle Management Answer: A Answer: A Answer: A "On the one hand..., and on the other hand..." This is typically used in _________. a. reframing b. empathic

What is the focus of the following counselor's statement? "Women often take all the responsibility and have to stand alone and work it out." a. Focus on the client b. Focus on the main theme or problem c. Focus on mutuality d. Focus on cultural / environmental / contextual issues Answer: D Answer: D Answer: D It is

Which of the following statements is TRUE of active listening? a. Active listening demands that the interviewer fully participate in the interview by encouraging, paraphrasing, or summarizing. b. Active listening demands serious attention to empathy. c. Active listening enables the interviewer to see the client's worldview more completely. d. All of the above. Answer: D Answer:

The 17 empirical dimensions of wellness are used as a practical assessment for identifying client strengths. This assessment ____. a. is oriented toward optimal health and well-being, where body, mind, and spirit are integrated b. prevents you and your clients from engaging in behaviors that do not contribute to positive growth c. increases