The wellness model refers to self-in-relationship, the person-in-community, and
individual-in-social context. Which of the following is also true of the wellness model?
a. Self is divisible; clients may work on issues independent of other issues.
b. Individuals have no impact on their surrounding context.
c. Any change in any part of self affects the total individual, but not others.
d. Any change in any part of self affects the total individual and others as well.
Client observation skills are important in paraphrasing because
a. nonverbal patterns of behavior may change the meaning of the client’s words.
b. examples of movement synchrony may show when you hear the client accurately.
c. repeating patterns of client language may be observed.
d. all of these.
Which of the following is TRUE of an accurate paraphrase?
a. Clients have an opportunity to correct inaccurate interviewer perceptions.
b. Avoid parroting the client; capture the essence of client talk.
c. Use key words used by the client.
d. All of these choices are true of an accurate paraphrase.
Which of the following is NOT a true finding of microskills research?
a. The skills have been shown to be teachable and show construct validity.
b. Practice with the skills to competence levels appears to be especially important in
developing competence.
c. People can learn to use the skills but their impact on clients is minimal.
d. Different counseling theories have different patterns of microskill usage.
According to the authors, if your first helping lead seems to be ineffective with a
culturally different client, you need to be ready to:
a. explain what you are doing and try again.
b. say it again, but using different clearer words.
c. try another helping lead.
d. try silence as perhaps this client needs time to think and respond.
Working with children, it helps if:
a. you are a warm, talkative person.
b. you avoid leading questions.
c. you use concrete language.
d. all of the above.
Which of the following is NOT one of Elaine Fox suggestions for clients with midly
pessimistic attitudes?
a. Take power naps during the day.
b. Make a daily list of positive and negative events.
c. Aim for three positive experiences for each negative one.
d. Exercise every day.
Multicultural competence includes:
a. awareness.
b. knowledge.
c. skills.
d. all of the above.
Which of the following is MOST TRUE for counseling practice, according to the
authors?
a. Closed questions should be used rarely.
b. Closed questions should never be used.
c. Closed questions can be helpful in bringing out client specifics.
d. Closed questions are the basis of clear decision making.
Which of the following is TRUE?
a. Many beginning counselor to try to solve client’s difficulties too soon.
b. Most clients develop their concerns over a brief period of time.
c. It is critical for counselors to speed up in focusing on client’s problem and solutions.
d. Using the three Vs and one B is a waste of time during intake session.
Which of the following is the definition of natural style used in the book?
a. Natural style is what you develop after completing the chapters included in this book.
b. Natural style is your rational way of working with others to help them achieve their
goals and aspirations.
c. Natural style is doing what you like with the hopes of helping others achieve what
you believe is best for them.
d. Natural style is your spontaneous way of working with others to help them achieve
their goals.
The basic listening sequence can be used ____.
a. widely in many fields of endeavor
b. only in interviewing, counseling, and psychotherapy
c. to help counselors become more effective
d. to help clients become more effective
Complex emotions are primarily located in the:
a. prefrontal cortex.
b. limbic system.
c. right brain and amygdala.
d. hippocampus.
Which of the following is NOT one of the four levels of competence identified in this
chapter?
a. Level 1: Identification and classification
b. Level 2: Basic competence
c. Level 3: Learning competence
d. Level 4: Psychoeducational teaching competence
“If you don”t come with me to the party, I”ll really be angry and you”ll be sorry.” This
is an example of:
a. interpretation.
b. logical consequences.
c. self-disclosure.
d. feedback.
You are working with a sedentary and overweight client. The client has made
significant a problem regarding his mood, but you have come to the realization that
action must be taken regarding his lifestyle. The client’s problem is inability to exercise.
The client is a successful business person but works from his desk. Write about how
you would help the client using each category below.
a. logical consequences
b. instruction/psychoeducation
c. TLCs
Answer:
Answer not provided.
Which paraphrase might be more helpful to this client?
Counselor: “I am not sure how the problem should be seen. I get a picture of the kids
fighting all the time at home. Looks like they simply can’t get along, yet they are very
bright.”
a. “It appears that the scene at home is constant fighting despite their ability.”
b. “Sounds as if the noise at home is something and it is constant despite their ‘smarts’.”
c. “Does it seem like a bright picture or not?”
d. “You feel confused and unsure of what to do.”
New neural connections can be developed in interviewing and counseling. This is an
interactive process in which:
a. counselors impact the client’s brain.
b. clients impact the counselor’s development.
c. both counselors and client change in the interviewing process.
d. the hippocampus is influenced by the knowledge of the counselor.
Blacks and Whites exhibit greater brain activation when they:
a. see exciting movies.
b. watch through a one-way mirror and see pain inflicted on another person.
c. see faces that look like their own.
d. see faces that look different from their own.
The absolutely correct and “perfect empathic response” ________.
a. demonstrates skillful multicultural intentionality
b. likely does not exist
c. unlocks client inhibitions and frees the client for creative living
d. is demonstrated by only the most experienced helping professionals
Which one of the following is NOT an anticipated result of skill integration?
a. Developing counselors will integrate skills as part of their natural style.
b. Choices of application will vary among interviewers.
c. Interviewers will flex when their actions are ineffective.
d. Counselors and interviewers will be certified to open their own practice.
____ has/have empirically identified 17 dimensions of wellness with very practical
implications for helping interviewers and clients to assess strengths.
a. Ivey and Ivey (2005)
b. Myers and Sweeney (2004, 2005)
c. Zalaquett (1991)
d. Leona Tyler (1961)
Empathy can be rated as:
a. interchangeable.
b. subtractive.
c. additive.
d. all of the above.
Which one of the following is NOT a predictable result when using reflection of
meaning?
a. The client will experience their feelings and emotions more deeply.
b. The client discusses stories, issues, and concerns in more depth.
c. There is special emphasis on deeper meanings, values, and understanding.
d. Clients may be able to discern life goals and visions for the future.
In regards to taking notes during the session, which of the following is NOT true?
a. If you are relaxed about note taking, it will seldom become an issue.
b. When writing takes precedence over listening it should be avoided.
c. Detailed note taking is critical to maintaining a useful treatment plan.
d. If you are worried about taking notes, it will likely be a problem.
Which of the following comes to mind in the case of Kendra?
a. Confidentiality
b. Counselor’s competence
c. Diversity
d. All of the above
________ can generate alternatives in a given situation and approach a problem from
different perspectives, using a variety of skills and personal qualities, adapting to suit
different client needs.
a. Culturally intentional individuals
b. Cultural individuals
c. Individual psychotherapists
d. Every interviewer
Enriched sleep requires ___ hours of sleep.
a. 5-7
b. 6-8
c. 7-9
d. 8-10
Which of the following is TRUE about body language?
a. A comfortable conversational distance for traditional Arab-Americans is over an
arm’s length.
b. English-speaking people generally prefer a conversation at slightly less than half an
arm’s length.
c. Leaning forward closely toward a Latina/Latino friend will often be received as
intrusive.
d. A comfortable conversational distance for North Americans is slightly more than
arm’s length.
Instructions: Listed below are several qualities related to empathy. Mark the letter that
corresponds to the qualities in the descriptions below.
a. Basic empathy
b. Subtractive empathy
c. Additive empathy
d. Positive regard
e. Respect and warmth
f. Concreteness
g. Immediacy
h. Nonjudgmental attitude
i. Authenticity and congruence
____ Searching through the negative talk of a client and finding something that can be
reframed in a more optimistic fashion.
The client jiggles his or her legs nervously while talking about a forthcoming medical
examination. This is a ____.
a. discrepancy between statement and other verbal behavior
b. discrepancy between what one says and what one does
c. discrepancy between a client and a situation
d. discrepancy in nonverbal behaviors
Which series of openers is appropriate for closed questions?
a. Could, can, would
b. Do, is, are
c. Could, would, why
d. Who, what, when, where
Should clients match the language of the interviewer, or should the interviewer match
language and style with the client?
a. Clients should be referred to helping professionals who match their style.
b. Interviewers should always strive to match the client’s style.
c. Client and interviewer language and styles synchronize in the session.
d. Both options can be appropriate given the client and the situation.
Stress management is like to be important in:
a. helping clients manage their daily lives.
b. working with posttraumatic stress.
c. working with people who face poverty and other issues of social injustice.
d. all of the above.
Positive facial expressions, minimum verbal utterances, and head nods are effective
demonstrations of ____.
a. encouraging
b. paraphrasing
c. summarizing
d. empathizing