It is important to use respectful language in dealing with those who may have a physical
disability. Which of the following terms is NOT considered appropriate?
a. AIDS victim
b. A person with AIDS
c. A person with hearing loss
d. Deaf culture
Discrepancies between the client and the external world include:
a. conflict between the client and another person.
b. conflict between the client and a challenging situation.
c. conflict between the client and a nurse at a hospital.
d. all of the above.
A person-centered counselor is interested in focusing on the meanings and feelings of
the client; the facts of the problem are considered ____.
a. more important
b. less important
c. of significant importance
d. of no significance at all
Executive attention is supported by left brain and the anterior cingulated cortex, which:
a. makes decisions regardless of emotions.
b. combines with the right brain to consider all issues.
c. allocates attentional resources.
d. allocates emotional resources.
The concept that dual or multiple relationships [between a client and counselor] may
lead to exploitation of clients and impair professional judgment is most closely related
to which of the following issues?
a. Privacy
b. Confidentiality
c. Power
d. Social Impact
Uncontrollable conflict and discrepancy bring stress to the client resulting in:
a. active inhibition of neurons and damaging glucocorticoids and cortisol are released.
b. gradual strengthening of an individual through development of protective neural
structures.
c. an ultimate challenge to the counselor.
d. the need to refer the client to the emergency room for medication.
Emphasis on positives within counseling, human services, psychology, and social work
may be known by all EXCEPT which of the following terms?
a. Positive psychology
b. Concrete theoretical approach
c. Wellness approach
d. Positive asset search
Client: “There’s this group of girls that make fun of me and call me names, and I feel
sad. They keep making fun of my shoes, just cause I don”t have name brand shoes. I try
to ignore them, but still the feeling inside me just hurts.”
Counselor: “They keep making fun of your shoes?”
Classify this response.
a. Encouraging
b. Paraphrasing
c. Summarizing
d. Restating
A nonjudgmental attitude requires that you:
a. assert your opinions with a positive attitude.
b. stop your listening skills and let client speak.
c. suspend your own opinions and attitudes.
d. all of the above.
Which one of the following is NOT a component of Frank Parsons’ 1908
trait-and-factor theory originated to help clients make vocational decisions?
a. Consider personal traits, abilities, skills, and interests.
b. Review positive and negative consequences.
c. Examine the environmental factors.
d. Develop “true reasoning” on the relationship of these groups of facts.
Which of the following is basic to empathic understanding?
a. Right brain decision making
b. Left brain decision making
c. Frontal lobe neurons
d. Mirror neurons
“Will you do it?” Identify the stage from the 5-stage decisional model where an
interviewer would most likely use this question.
a. Stage 1: Empathic relationship Initiating the session
b. Stage 2: Story and Strengths Gathering data
c. Stage 3: Goals Mutual goal setting
d. Stage 4: Restory Working
e. Stage 5: Action Terminating
Which of the following is an element of appropriate interviewer self-disclosure?
a. Related past personal life experience of the interviewer
b. Interviewer observations, opinions, or feelings toward the client
c. Begins with an “I” statement
d. All of the above
____ consider(s) basic confrontation between the present behavior and the goal
behavior in Stage 4, restory.
a. Multicultural counseling
b. Person-centered counseling
c. Cognitive behavioral therapy
d. Feminist therapy
Achieving a major more lasting transformation in client thinking and behavior may
require:
a. several interviews.
b. time to internalize new solutions.
c. moving from denial or partial acceptance.
d. all of the above.
Which of the following is a reason to focus client conversation?
a. The client gives you three full minutes of problematic stories.
b. The client insists that you start solving issues immediately.
c. You and the client are overwhelmed by the number of client issues.
d. All of the above.
Which of the following is TRUE?
a. Resilience is the actual ability to bounce back from difficulty.
b. Optimism is the actual ability to bounce back from difficulty.
c. Resilience is the imagined ability to bounce back from difficulty.
d. Optimism is not related to resilience.
“What do you see in your genogram that reminds you of good times?” By using this
question, how is the interviewer trying to focus the client?
a. Client focus
b. Problem or issue focus
c. Significant others
d. Cultural context / environmental
The skill of reflection of meaning is generally for ____.
a. less verbal clients
b. verbal clients
c. clients who have a history of needing deeper understanding and emotional expression
of relevant feelings, thoughts, and attitudes which in turn may be manifested by unusual
language patterns
d. severely disturbed clients
Which of the following is very important for counseling clients?
a. Checklist
b. Develop plans
c. Reexamine your own style
d. All of the above
Interpretation / reframing helps clients find new ways of thinking about their
alternatives for action in which of the following theories?
a. Decisional Theory
b. Cognitive Behavioral Theory
c. Psychodynamic Theory
d. Person-Centered Theory
Which of the following is NOT one of the steps in the microskills learning model?
a. Warm up
b. View
c. Interpret
d. Generalize
Which of the following is NOT a key element of HIPAA’s Privacy Rule described in the
book?
a. Protected health information
b. Who is covered by the Privacy Rule
c. De-identified health information
d. All of the above
According to Ivey, Ivey, and Zalaquett, if this stage of the well-formed interview is
ignored, the chances for change may be reduced.
a. Empathic relationship
b. Story and strengths
c. Goals
d. Restory
e. Action
What is the focus of the following interviewer’s statement? “What help have you found
in your community church?”
a. Focus on the client
b. Focus on the main theme or problem
c. Focus on mutuality
d. Focus on cultural / environmental / contextual issues
“Robert, describe an ideal solution.” Identify the stage from the five-stage counseling
model where an interviewer would most likely use this statement.
a. Stage 1: Empathic relationship Initiating the session
b. Stage 2: Story and Strengths Gathering data
c. Stage 3: Goals Mutual goal setting
d. Stage 4: Restory Working
e. Stage 5: Action Terminating
Which of the following is TRUE?
a. How you say something is less important than what you say, particularly if you say it
clearly.
b. There is less need to say things clearly if you say them well.
c. How something is said always is more important than what is actually said.
d. How something is said can sometimes overrule the actual words used by you and the
client.
Focusing the interview enables ____.
a. increased ability to intentionally direct (or not direct) client talk
b. increased cognitive complexity
c. broadened understanding through exploring different perspectives
d. all of the above
Which of the following question will be part of a strength inventory?
a. “What problem brought you here?”
b. “What are some things you have been proud of in the past?”
c. “What would you like to talk about today?”
d. “How can I help you?”
Which of the five theoretical orientations presented in this book is BEST represented by
the following lead? Select the one best alternative, even though other systems may use
the style at times.
“Let’s brainstorm some possibilities for colleges you might attend.”
a. Cognitive-behavioral counseling
b. Decisional counseling
c. Person-centered theory
d. All of the above
The above brain information is:
a. very valuable to the practicing counselor so that challenges to false ideas can be
addressed.
b. an interesting research finding that currently has little practical use for daily practice.
c. such that it leads interviewers to challenge past research.
d. such that it leads to proof of past research.
Which of the following is TRUE about attention?
a. It is only of a psychological nature.
b. It is measurable through brain imaging techniques.
c. It does not involve brain activity.
d. None of the above.
A major assumption in ________ is that clients have their own solutions readily
available if we help them examine themselves and their goals.
a. person-centered theory
b. cognitive behavioral theory
c. crisis counseling
d. psychoanalysis
Social emotions include:
a. embarrassment.
b. guilt.
c. pride.
d. all of the above.
Present a concrete example of a time when it may be appropriate NOT to provide
attention (attending behavior to client talk).
Answer:
Answer not provided.
According to the authors, reflection of meaning and interpretation/reframing are
influencing skills that greatly facilitate the creation of new client perspectives.
____ “My child has been diagnosed with ADHD.”
Working with children uses only some of the microskills.
Observation is the act of watching carefully and intentionally with the purpose of
understanding behavior.
Describe the Samurai Effect and its relevance for the mastery of the microskills.
Answer:
Answer not provided.
Instructions: The five stages of a simple structure for the interview are listed below.
Following are counselor comments. Identify the skill used by the counselor in terms of
the five skills listed andalso list the Stage / Dimension of the interview most likely
represented.
Use an asterisk to indicate “any stage.”
“So, let’s see if I have it straight. On one hand, you feel anxious and worried about
telling your parents you are quitting school. You know you’d like to anticipate their
reaction and you’d like that reaction to be positive. Your strength has been dealing
directly and honestly with them. Have I heard you correctly?”
Skill:
Stage:
Empathic confrontation serves as a solid base for mediation.
Instructions: Classify each of the following counseling leads as a paraphrase,
encourage, or reflection of feeling.
P forparaphrase
E forencourage
R forreflection of feeling
Client: If it were just my arthritis, I think I could deal with it, but I didn’t expect to have
muscle spasms and leg cramps so bad I can’t walk as well. I feel totally useless.
____ “Having more than one physical issue complicates things a good deal.”
Instructions: Which of the following are most likely identified as encouragers,
restatements, paraphrases, or summarizations?
E for encourager
R for restatement
P for paraphrase
S for summarization
Client: “I have been having a tough time with my sons. George has been having
difficulty in school and I have an appointment for the third time with a counselor. John
is acting up in the junior high and has been sassing his mother frequently. Yet, their
grades are OK. I wonder if they need more to do.”
Counselor responses follow. Classify the response.
____ “Sounds as if you’re having trouble with the kids, yet you note they are doing well
and wonder if doing more things is the answer.”
An important part of informed consent, when working with children, is clearly stating
that parents have the right to withdraw their permission at any point.
Instructions: Which of the following client emotional presentations are sensorimotor,
concrete, formal operational, or dialectic / systemic?
SM forsensorimotor
C forconcrete
F forformal operational
DS fordialectic / systemic
____ “The spirit is in me and I experience it right now as a warm, protective feeling
near my heart.”
How can we ensure that counselors and interviewer become multiculturally competent?
What specific areas do you see for yourself as needing further growth? How will you
address these issues?
Answer:
Answer not provided.
Discuss the value of a genogram and how listening skills and focusing might be used to
help an individual understand how family issues relate to current concerns.
Answer:
Answer not provided.
Define each of the following ethical issues and give a brief example of how they might
affect your interview practice in this course.
Competence
Informed consent
Confidentiality
Power
Social justice
Diversity and multiculturalism
Answer:
Answer not provided.
What have you learned about your own nonverbal and verbal behavior and its impact
on others?
Answer:
Answer not provided.