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"Hello Carl, could you tell me how I might be of help?" Identify the stage from the
five-stage counseling model where an interviewer would most likely use this question.
a. Stage 1: Empathic relationship Initiating the session
b. Stage 2: Story and Strengths Gathering data
c. Stage 3: Goals Mutual goal setting
d. Stage 4: Restory Working
e. Stage 5: Action Terminating
Which of the following statements regarding empathic confrontation and mediation is
NOT true?
a. There is a need for actual contact and communication between combatants.
b. Power needs to be equal between the two individuals or groups.
c. There is need to search for common goals and areas of agreement.
d. A win-win resolution is most achievable when two individuals or groups meet to
address issues.
The intensity of emotion is controlled by the:
a. amygdala.
b. hippocampus.
c. dopamine system.
d. thalamus.
When the counselor repeats short statements, two or more words, exactly as used by the
client, this is known as a ____.
a. paraphrase
b. summary
c. restatement
d. reflection
Reflection of meaning is most often associated with which theory?
a. Behavioral
b. Person-centered
c. Logotherapy
d. Psychodynamic
Attending skills:
a. exist in all cultures, but may be expressed differently.
b. remain the same from culture to culture.
c. are very similar, but differ occasionally in cultures.
d. enable an interviewer to communicate with people of other cultures at a very rapid
rate.
Attending behavior on the part of the helping professional ____.
a. is making sure the client is comfortable before the session begins
b. is attending to client needs as they arise in the session
c. is encouraging client talk and reducing interviewer talk
d. is noting accurate details in the report following the session
Stress is_______________________.
a. always bad and must be prevented at all costs
b. challenging, but a strong amygdala and hippocampus can overcome stress
c. a way to motivate students who are not anxious to learn
d. in appropriate amounts, necessary for learning
Which of the following is NOT a vocal qualities behavior?
a. Speech hesitations
b. Verbal changes of topic
c. Throat clearing
d. Screaming and whispering
Interpretation / reframing and reflection of meaning ____.
a. are both a skill and a strategy
b. seek implicit issues and meanings below the surface of conversation
c. are designed to help clients examine themselves from a new perspective
d. all of the above
A positive asset search can be performed through questioning. The asset search enables
clients to ________.
a. ignore really difficult problems
b. search for times when their problem does not occur
c. find positive strengths through family and cultural context
d. search for times when their problem does not occur and find positive strengths
through family and cultural context
The following primary emotions, in terms of facial expression and language, have been
validated throughout the world in all cultures. These primary emotions are ________.
a. mad, annoyed, angry, contempt, surprised, and furious
b. sad, mad, glad, surprised, contempt, and scared
c. happy, joyous, excited, nervous, contempt, and surprised
d. surprised, disgusted, caring, guilt, obstinate, and contempt
Which of the following regarding exercise is NOT supported by research?
a. About 25% of the U.S. population gets no exercise at all.
b. Exercise enhances mood.
c. Exercise does not benefit people with cancer or multiple sclerosis.
d. Exercise is useful in the treatment of panic disorders.
The first step in confrontation is:
a. establishing rapport.
b. asking the client why he or she did it.
c. identifying a contradiction or discrepancy.
d. confronting the client.
Which of the following is TRUE about questions?
a. They bring out specific detail in client's stories.
b. They guide the manner in which a client talks about an issue.
c. They help to open and close client talk.
d. All of the above.
Effective client interviews are built on all BUT which of the following choices?
a. Professional ethics
b. Multicultural sensitivity
c. Accurate issue reporting
d. Finding specifics for client action
Interpretation / reframing link ideas and enable the client to understand how
unconscious past and long-term, deeply seated thoughts, feelings, and behaviors frame
the here and now of daily client experiencing in which of the following theories?
a. Decisional Theory
b. Cognitive Behavioral Theory
c. Psychodynamic Theory
d. Person-Centered Theory
The effective salesperson:
a. wisely ignores the feelings of her or his clients.
b. carefully observes the emotions so he or she can optimize sales.
c. will note the feelings of clients and may regularly reflect them back.
d. none of the above.
Which of the following is FALSE about teaching the microskills to challenging clients
in different settings?
a. Depressed hospitalized patients do not respond well to social skills treatment.
b. Teaching troubled clients the attending skills is usually effective.
c. Attending skills improve preparation of high school peer mediators.
d. Communication with troubled children can be regained by using the attending skills.
The interview with Kyle Yellowhorse demonstrated that ____.
a. multicultural differences may lead to a slow start
b. establishing trust among diverse individuals is not an issue
c. self-disclosure and story-sharing can be helpful
d. exploration of positive assets can be useful
The simplest problem-solving model is:
a. consider skills and interests, consider consequences, consider feelings and emotions.
b. examine emotional impacts, choose simple strategies, detail future consequences.
c. define the problem, generate alternatives, choose to act on one alternative.
d. self reflection, self-examination, decisional choices.
Which of the following is NOT a suggested step for implementing the logical
consequences skill?
a. Draw out story and strengths
b. Generate alternatives
c. Identify positive and negative consequences
d. Interpret and reframe
Stress management is of central importance for:
a. counseling.
b. psychotherapy.
c. crisis counseling.
d. all of the above.
Too many questions together give too much control to the interviewer and can put the
client on the defensive. This is known as ________.
a. questions as statements
b. excessive questioning
c. bombardment / grilling
d. asset questioning
Cognitive Behavior Therapy is strong in the:
a. empathic relationship stage.
b. reflection of feelings step.
c. action and relapse prevention phase.
d. all of the above.
Informed consent means:
a. informing your clients about your training and background and possible dual
relationships.
b. going over the purposes, goals, limitations, and possible benefits of counseling.
c. obtaining permission to audiotape an interview.
d. all of the above.
Instructions: Counselor responses follow. Identify what type of focus the responder is
using in the reply to the following statement.
Client: I just found that I'm pregnant. I don't know who it was, but I have an idea who it
is most likely to be. But, no one is likely to help. My family doesn't know yet and they
really deserted me last time I got in trouble. I've only talked to them a few times and we
are starting to get along again, but now ... I wonder what's going to happen. I just feel
lost.
Counselor response: "You must feel lost."
This is an encourager with a ____.
a. focus on the client
b. focus on the main theme or problem
c. focus on others
d. focus on family
Which one of the following will NOT help you learn and use thought stopping?
a. Catalog your negative thoughts or statements.
b. Learn the basic process.
c. Transfer thought stopping to your daily life.
d. Add positive imaging.
Potential benefits of restory include ____.
a. development of new stories
b. deeper awareness of emotional experience
c. new behavioral actions
d. all of these
Which of the following is NOT a destructive effect of stress?
a. Neurogenesis
b. Negative feelings take control
c. Brain shrinkage
d. Mental and physical illness
Regarding visual / eye contact, which of the following is NOT true?
a. Direct eye contact is considered a sign of interest with European-North American
middle classes.
b. Direct eye contact is a sign of disrespect with Native American and Latin American
young people.
c. Direct eye contact is generally avoided by Inuit and Aboriginal Australians.
d. Direct eye contact differences are easily noted, but cultural differences are so varied
that findings are inconclusive and unhelpful.
Counselors and therapists can observe and identify unspoken feelings expressed
through client nonverbal behavior.
Instructions: Which of the following client emotional presentations are sensorimotor,
concrete, formal operational, or dialectic / systemic?
SM forsensorimotor
C forconcrete
F forformal operational
DS fordialectic / systemic
____ "As I think about it, my religion has always been and always will be a real
comfort to me."
We don"t usually think of counseling and therapy as providing instruction to clients.
A case conceptualization is an individualized application of your theoretical model that
takes into consideration the antecedents of the case and your observations and
inferences.
____ "My lover is mean to me."
Instructions: Which of the following are most likely identified as encouragers,
restatements, paraphrases, or summarizations?
E for encourager
R for restatement
P for paraphrase
S for summarization
Client: "I have been having a tough time with my sons. George has been having
difficulty in school and I have an appointment for the third time with a counselor. John
is acting up in the junior high and has been sassing his mother frequently. Yet, their
grades are OK. I wonder if they need more to do."
Counselor responses follow. Classify the response.
____ "More?"
Debriefing the community genogram is your chance to learn about the developmental
history and cultural background of your client.
Discuss how the skill of acknowledgment of feeling may be useful in settings outside of
counseling and interviewing.
Answer:
Answer not provided.
Your client says to you: "The job situation in Puerto Rico is tough right now. So I've
been thinking of moving to the mainland. Whether I should or not isn't clear to me."
Write seven alternative focus statements in the form of open questions, which might be
used to respond to this client.
Answer:
Answer not provided.
What are the four main concepts of attending behavior? Evaluate yourself on each of
these.
Answer:
Answer not provided.
As you expand your competence, maintain your authenticity as a person.
Instructions: The five stages of a simple structure for the interview are listed below.
Following are counselor comments. Identify the skill used by the counselor in terms of
the five skills listed andalso list the Stage / Dimension of the interview most likely
represented.
Use an asterisk to indicate "any stage."
"Sounds as if you feel very optimistic and enthused about what you're going to do next
week."
Skill:
Stage:
According to the Privacy Rule, one of the ways to de-identify information is by a
formal determination by a qualified statistician.
Dual relationships occur when the client is involved in multiple social relationships.
How could you use the RESPECTFUL model to enhance your multicultural skills?
Answer:
Answer not provided.
Feelings are physical and mental.
Explain why it is important to focus on your own natural style or abilities.
Answer:
Answer not provided.
