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The basic listening sequence can operate in which of the following settings?
a. Management
b. Sales
c. Medicine
d. All of these
Silence:
a. needs to be avoided in some cultural contexts.
b. is central when you are working with a client whom you do not really understand as
it gives them more time to think and talk.
c. can be frightening to the beginning helper.
d. is difficult for clients, so the counselor needs to fill in the time.
Direct but not constant eye contact is typical for:
a. African-American clients.
b. Hispanic clients.
c. White middle-class clients.
d. all of the above.
An empathic person who watches a cared partner being shocked in an experiment:
a. draws on memories from the hippocampus to deal with the strain.
b. draws on the amygdala to understand the other.
c. actually feels his partner's pain, even though just watching.
d. has some parallel pain centers activated in his or her brain.
"I've been avoiding my anger, and it is getting in my way. I"m going to start dealing
with it." An interviewer may hear this statement in which level of the Client Change
Scale (CCS)?
a. Level 1: Denial
b. Level 4: Generation of a new solution
c. Level 5: Development of new constructs, patterns, or behaviors
d. Level 3: Acceptance and recognition, but no change
Dual relationships can be complicated primarily because of which type of ethical issue?
a. Competence
b. Power
c. Social justice
d. Multiculturalism
"So you learned in your family that trying harder helped work things out?" By using
this question, how is the interviewer trying to focus the client?
a. Client focus
b. Theme or issue focus
c. Significant others
d. Mutuality, immediacy, interviewer
Which of the following is NOT an enriched consequence of good nutrition?
a. Joyful relationships
b. Lower levels of oxytocin
c. Helping others
d. None of the above
Feminist counseling is more likely than traditional counseling to focus on ____.
a. the individual
b. the family
c. others and their sexism or racism
d. mutuality
Which of the five theoretical orientations presented in this book is BEST represented by
the following lead? There is, of course, considerable overlap between systems of
interviewing and counseling when it comes to specific leads. Thus, select the one best
alternative, even though other systems may use the style at times.
"Underneath your concerns, I sense a lot of strength and capability on your part. You've
been making a negative meaning, but I also hear your strengths."
a. Person-centered theory
b. Decisional career counseling
c. Brief solution-focused interviewing and counseling
d. Motivational interviewing
Taking action on life's meaning, according to logotherapists, is ____.
a. central to the theory
b. not important as what we think of things is most important rather than the way things
really are
c. a way to avoid facing the real meaning of what we do
d. something that requires constant careful thought and monitoring by the therapist
Building on wellness and positive emotions, according to Damasio, _______________.
a. leads us to develop strengths whereby we can deal with stressors more effectively in
the future
b. is the best way to build a defensive structure in our neural connections
c. is not enough; we need to add effective counseling and therapy for our clients
d. is hoping for too much
Accumulative stress is:
a. the result of a major stressor such as rape, cancer, or other traumatic event.
b. best handled with minor medication.
c. seldom an important issue.
d. repeated and repeating "minor" insults and stressors received by a client.
"So, its you we need to work on. Is that right?" This is a(n) ______ question.
a. open
b. closed
Following the general rule of avoiding surprises and letting the client know what is
going to happen in the session is an important ________ and builds comfort and trust.
a. agenda item
b. disclosure
c. rule
d. goal
Which of the following is FALSE about concreteness?
a. Concreteness helps the session come alive.
b. Concreteness clarifies what the client is saying.
c. Concreteness is of no value for empathic understanding.
d. All of the above.
As it relates to client rights and informed consent, which one of the following
statements is FALSE?
a. Throughout the counseling process as appropriate, counselors inform clients of goals,
techniques, limitations, and risks and benefits.
b. Clients have the right to participate in counseling planning and the right to refuse
services.
c. Clients are informed of the therapy plan outlined by an experienced therapist and
follow it with little deviation.
d. Counselors make sure clients understand fee collection arrangements, record
keeping, and limits to confidentiality.
Most important to developing competence in the microskills is
a. understanding the concepts.
b. audio and videotape feedback.
c. learning to identify and classify skills.
d. practice.
Which series of openers are most appropriate for open questions?
a. Could, can, would, do, is, are
b. Do, is, are, who, what, why, could
c. Could, would, why, do, is, who
d. What, when, why, could, would, can
Which one of the following is NOT an accurate part of the process of providing good
feedback?
a. The interviewer is in charge of the feedback.
b. Focus on something the client can do something about.
c. Feedback should be concrete, specific, and lean.
d. Keep your comments nonjudgmental and interactive.
Which of the following is NOT part of the common factors described by Duncan et al?
a. Caring and empathy
b. Acceptance and affirmation
c. Analysis and interpretation
d. Encouragement
Approximately what percentage of medical issues involve the brain and stress?
a. 90%
b. 80%
c. 70%
d. 60%
What is the expected result of counselor use of logical consequences?
a. Clients can better predict the consequences of their actions.
b. The client is more involved in the process of decision-making.
c. Client may change her or his behavior.
d. All of the above.
Lasting transformation of the brain:
a. is impossible for older individuals.
b. takes long-term counseling and therapy.
c. can occur over a very short time period.
d. requires careful use of microskills.
"If I should move, I can be pretty sure that I can rent or purchase housing in an area that
I can afford and in which I want to live." This is an example of:
a. White privilege.
b. heterosexual privilege.
c. male privilege.
d. Christian privilege.
A nonjudgmental attitude requires that you assume:
a. an evaluative listening to detect client deception.
b. a value neutrality in relation to your client.
c. an active and assertive communication with your client.
d. all of the above.
The idea of _____________ suggests that our family and community history and
experiences live within each of us.
a. citizen of the county
b. member-of-society
c. person-in-community
d. being-in-relationship
Which of the following leads is most characteristic and distinctive of crisis counseling?
a. "Sounds like your problem is getting worse."
b. "What would help you right now?"
c. "Tell more..."
d. "What are your behavioral goals for change?"
Which of the following might be useful to help clients decrease emotional expression?
a. "Let's stop for a moment and breathe deeply."
b. "Would you say that again?"
c. "Pay attention to the feelings in your body."
d. All of the above
Developing a personal style of helping means:
a. reaching the active mastery level with the microskills and five-stage structure.
b. doing your own thing.
c. examining alternative methods and theories and organizing them in a meaningful
fashion, useful to you and others.
d. self-assessment and identifying what, in the helping field, is most meaningful to you.
In person-centered counseling, when we explore the distinctions between the real self
and the ideal self, we are most likely in which stage of the interview?
a. Story and strengths
b. Goals
c. Restorying
d. Action
