Which of the following statements is TRUE of active listening?
a. Active listening demands that the interviewer fully participate in the interview by
encouraging, paraphrasing, or summarizing.
b. Active listening demands serious attention to empathy.
c. Active listening enables the interviewer to see the client’s worldview more
completely.
d. All of the above.
When beginning a new interview / counseling relationship, the focus is usually on:
a. the individual.
b. the family.
c. the group.
d. the cultural / environmental context.
Selection attention, a key concept introduced in the microskills framework:
a. is less important in key theories of helping such as person-centered and brief
counseling.
b. is based on the brain that is wired to attend stimuli to cope with the environment.
c. is brought about by the hippocampus and the energizing amygdala through selective
memory.
d. has become the central concept of person-centered and brief counseling.
Which one of the following is an INACCURATE description of one of the five stages
of the client interview?
a. Empathic relationship: Initiate the session, rapport and structuring
b. Story and strengths: Gather data, draw out client stories
c. Goals: Interviewer sets client goals
d. Restory: Explore and create alternatives
“What will enable the interviewee to feel the interview was worthwhile?” As you
prepare your first interview treatment plan for a new client, you would most likely ask
this question when you consider which stage of the interview?
a. Empathic relationship
b. Story and strengths
c. Goals
d. Restory
e. Action
Using different combinations of microskills with specific approaches to counseling
enables you to engage in which of the following interviewing styles?
a. Person-centered
b. Cognitive-behavioral
c. Brief counseling
d. All of the above
Which one of the following statements may help a new interviewer become aware of
their own pattern of selective attention?
a. Relax. Build on the client’s topic and learn about your client over time.
b. You don”t want to lose track of key issues, but you can”t attack every client issue at
once.
c. Be alert to your own pattern of selective attention.
d. All of the above.
Feedback is least effective:
a. as a check to ensure clear communication.
b. when it deals with more than two things at a time.
c. when it is asked for by the recipient.
d. when it is general rather specific.
When movements do not mirror one another between a client and an interviewer, but
still remain in harmony (a head nod may follow a comment by the other), this is termed
a. movement synchrony
b. symmetrical conversation
c. a double bind
d. movement complementarity
“Given all the things we’ve talked about so far, what would you like to have happen in
class with Professor Doe?” This is most likely what stage of the interview?
a. Empathic relationship Initiating the session
b. Story and strengths Gathering data
c. Goals Mutual goal setting
d. Restory Working
Which of the following statements represent a concrete client statement?
a. “I feel mixed-up and confused.”
b. “Why did this happen to me?”
c. “I went to a movie last night, we walked in and I saw my friend Jim. Then we bought
popcorn and we sat down.”
d. “My lover is mean to me.”
Reflection of meaning and exploration would likely lead to:
a. an increased awareness of the importance of meditation.
b. the development of new neural connections in the brain.
c. increase in neurons and neural connections in the specific place in the brain where we
find morality and spirituality.
d. none of the above.
Which of the following statements is TRUE of counselor use of logical consequence?
a. The strategy of logical consequences is particularly important and most often used in
decisional counseling.
b. Through systematic questioning and discussion, the counselor helps clients clarify
positive and negative consequences of a variety of alternatives.
c. The counselor’s task is to help the client make decisions, not make decisions for the
client.
d. All of the above.
According to Weijun Zhang’s essay, some Native American Indians may not ask
questions in public because ____.
a. questions may put the other person on the spot
b. they disagree with what is being said by the teacher or speaker
c. they agree with what is being said by the teacher or speaker
d. they don’t want to draw attention to themselves
Cognitive behavioral therapy stresses:
a. resolving issues around practical life issues and problems.
b. how a client understands self and makes meaning of life.
c. that distorted cognitions can be recorded, monitored, and changed.
d. client assets and resources to resolve issues.
In Northern European-North American, middle-class culture, which of the following
body language may suggest client wanting to close off a topic?
a. Complete avoidance of eye contact
b. Arms closed tightly over the chest
c. Trunk lean away from the interviewer
d. All of these
Instructions: Following is a brief client-interview exchange. Material and questions are
based on contents presented on pages 64.
Client: “I felt like my cabin was the most cohesive group in camp. Yet, I felt some
personal problems at the time. I wanted to become a therapist and wondered if I weren’t
simply being selfish and using my ability to help others as a way to avoid myself.”
The counselor responses below are in reaction to the client. Indicate which are
attending and which are non-attending.
“Could you tell me more about that?”
a. attending
b. non-attending
Which of the following is a FALSE statement about question?
a. Questions can facilitate conversation.
b. Questions can help the client bring in missing information.
c. Questions cannot be an easy “fix.”
d. Overusing questions can damage an interview.
Instructions: The questions below require you to identify what type of focus the
responder is using in the reply to the following statement.
“I’d like to buy a new car, but I’m not sure if I can afford it. The ones I have been
looking at seem terribly expensive. But then, I have a large family and could use the
space. But will they be dependable? And what about gas mileage? What do you think I
should do?”
Identify the kind of focus by its letter.
a. Person focus
b. Problem / main theme focus
c. Others focus
d. Family focus
e. Mutual issues or group focus
f. Interviewer focus
g. Cultural / environmental / contextual focus
____ “How would you like to finance? And how much did you plan to spend on a car?”
“You’ve decided that you want to be more assertive with your friends. That’s great, but
now let us make a specific plan to take that idea home.” This is most likely what stage
of the interview?
a. Story and strengths Gathering data
b. Goals Mutual goal setting
c. Restory Working
d. Action Terminating
Observation is:
a. secondary to attending and questioning skills.
b. less important when you videotape interview sessions.
c. focusing only on your client’s speech in the interview.
d. vital to establishing a helping relationship.
Instructions: The structure of the interview has been suggested as a valuable way to
view many types of interviews. Further, within each structure there are certain goals and
methods. In the following question(s), identify the structure of the interview as:
a. Initiating the session
b. Gathering data
c. Mutual goal setting
d. Working
e. Terminating and generalizing
____ “Could you give me a specific example of your conflict with your wife?”
Therapeutic lifestyle changes (TLC):
a. are strategies to promote mental and physical health.
b. bring together neuroscience, medicine, and counseling.
c. originated through early preventive work with heart attack.
d. promote Type A behavior.
Common factors include ____.
a. caring and empathy
b. acceptance and affirmation
c. encouragement
d. all of these
“Does he do a good job?” This is a(n) ______ question.
a. open
b. closed
The HPA axis does NOT include:
a. the thorax.
b. the hypothalamus.
c. the pituitary gland.
d. the adrenal glands.
“So far we’ve heard that you really aren’t comfortable in class and that you have
difficulty in speaking up. Could we shift emphasis for awhile and would you tell me
about one of your success stories in the Cambodian community?” This is most likely
what stage of the interview?
a. Empathic relationship Initiating the session
b. Story and strengths Gathering data
c. Goals Mutual goal setting
d. Restory Working
___________________ is not a useful question in the search for positive assets.
a. “What is the client doing right?”
b. “What is the client doing wrong?”
c. “What are the exceptions to the problem?”
d. “What are client’s personal, family, and cultural/contextual resources?”
Which of the following is a more personal process that emphasizes listening and
understanding client’s life challenges and developing strategies for change?
a. Interviewing
b. Psychology
c. Counseling
d. Psychotherapy
“I feel really terrible. My folks have divorced. They have moved apart and I don’t know
where to live.” Which would be a reflection of feeling in response to this client?
a. “You’re really confused.”
b. “Really terrible?”
c. “Sounds like you’re really upset and are confused as to what to do next.”
d. “Looks like you have had a bad experience. I can see that it would be tough deciding
what to do next.”
What is an appropriate counselor response when clients sometimes ask you directly for
advice?
a. Give the client psychoeducational instruction based on your personal experience.
b. Offer your opinion; the right advice fosters independence in the client.
c. Ask the client to explore the issue from a different perspective first.
d. Give the client advice based on your best assessment of the client’s problem.
Instructions: The questions below require you to identify what type of focus the
responder is using in the reply to the following statement.
“I’d like to buy a new car, but I’m not sure if I can afford it. The ones I have been
looking at seem terribly expensive. But then, I have a large family and could use the
space. But will they be dependable? And what about gas mileage? What do you think I
should do?”
Identify the kind of focus by its letter.
a. Person focus
b. Problem / main theme focus
c. Others focus
d. Family focus
e. Mutual issues or group focus
f. Interviewer focus
g. Cultural / environmental / contextual focus
____ “I really like my Widget. It’s made me feel good just to drive it.”
Which of the following is NOT typically observed in crisis counseling?
a. Calming and caring
b. Discernment
c. Action
d. Debriefing