“What has worked for you before?” Identify the stage from the five-stage counseling
model where an interviewer would most likely use this question.
a. Stage 1: Empathic relationship Initiating the session
b. Stage 2: Story and Strengths Gathering data
c. Stage 3: Goals Mutual goal setting
d. Stage 4: Restory Working
e. Stage 5: Action Terminating
Which of the following is TRUE about the microskills?
a. They are the foundation of intentional counseling and therapy.
b. They are communication skill units of the session interview.
c. Effective use of microskills enables you to anticipate how clients will respond to your
interventions.
d. All of these.
“Unemployment just reached 11%. It’s not my fault if I don’t have a job” shows a
discrepancy between ____.
a. two verbal statements
b. the client and a situation
c. what one says and what one does
d. statements and nonverbal behavior
Which of the following is the LEAST effective response when drawing out and
listening to the client’s story?
a. Reflecting the client’s emotions
b. Asking an open question
c. Focusing on understanding the problem
d. Telling the client what to do
As an interviewer you may help alleviate the occurrence of accumulated stress or
posttraumatic stress responses in clients by your careful listening and support. Which of
the following is an example of accumulated stress?
a. Being teased and excluded by classmates
b. Experiencing discrimination and prejudice in the community
c. Continuing harassment in the workplace
d. All of the above
Define the problem, define goals, and generate alternative solutions and select an
approach comprise the classic three-step decisional or problem-solving model credited
to Benjamin Franklin. What two steps were added to create the current five-stage
interview model?
a. Empathic relationship, closing
b. Structuring the session, developing a checklist
c. Empathic relationship, action
d. Goals, story and strengths
What, if any, is the difference between interpretation and reframe?
a. There is no discernable difference.
b. Both focus on providing a new way of thinking for the client.
c. Interpretation reveals new ways of thinking beneath client conversation; reframe
defines a new frame of reference for considering issues.
d. Interpretation is new ways of thinking provided by the client; reframe is a new frame
of reference provided by the interviewer.
Which of the following is NOT true about empathic relationship?
a. Empathic relationshiphighlights the importance of developing rapport and trust with
your client.
b. Empathic relationshiprequires that you be open to individuals different from you.
c. Despite individual differences, the empathic relationshipwill be the same from
interview to interview.
d. Your attending and empathic listening skills will be key to the empathic relationship.
Instructions: The question(s) below require you to identify what type of focus the
responder is using in the reply to the following statement.
“I really don’t know. It seems clear that my not getting the raise was really unfair … just
because I’m a woman. It really hurts!”
Identify the kind of focus by its letter.
a. Person focus
b. Problem / main theme focus
c. Others focus
d. Family focus
e. Mutual issues or group focus
f. Interviewer focus
g. Cultural / environmental / contextual focus
____ “As I listen to you, I get very angry with the situation.”
You are able to use reflection of feeling and your client talks in more depth about
emotions. You demonstrate ____ competence.
a. identification and classification
b. basic
c. intentional
d. teaching
Naming:
a. is basic to work with traumatized clients.
b. helps normalize clients reactions.
c. has a calming effect.
d. all of the above.
The founder of Logotherapy is:
a. Sigmund Freud.
b. Carl Rogers.
c. Albert Ellis.
d. Viktor Frankl.
Clients and interviewers highlight important issues in their statements through:
a. written instructions.
b. verbal underlining, keeping to the same topic, and higher pitch.
c. verbal underlining, topic jumps, and softer vocal tone.
d. verbal underlining, volume and emphasis on key words or phrases.
Discrimination and prejudice are examples of:
a. a historical legacy of oppression.
b. the result of institutional racism.
c. a major cause of accumulative stress.
d. all of the above.
Teaching competence is important because:
a. teaching a skill increases your own level of mastery.
b. others can benefit from your knowledge.
c. you can promote the development of social skills.
d. all of the above are true.
According to the authors, decisions are:
a. the stuff of life.
b. the cause of our illnesses.
c. the most dreaded part of life.
d. the energy of life.
Explain stress management and provide examples for each of the key strategies listed
below.
a. assertiveness training
b. thought stopping
c. positive guided imagery
Answer:
Answer not provided.
An interviewer may hear, “You helped me see my mixed feelings; I need to express my
feelings more,” in which level of the Client Change Scale (CCS)?
a. Level 1: Denial
b. Level 2: Partial examination
c. Level 3: Acceptance and recognition, but no change
d. Level 5: Development of new constructs, patterns, or behaviors
What is acculturation?
a. Accurately identifying the ethnic background of a given client.
b. The process of growth experienced by the client during helping sessions.
c. The degree to which a person adopts the standard way of behaving in a given culture.
d. None of the above.
Which of the following is CORRECT regarding self-disclosure?
a. Use extensive self-disclosures to ensure clients understand your communication
b. Include as many ideas as possible to effectively help the client
c. Return the focus to the client as quickly as appropriate
d. All of the above