The basic listening sequence (BLS) is a key counselor action in Story and Strengths,
Stage 2 of the five-stage interview structure, in which of the following theories?
a. Decisional Counseling
b. Person-Centered Counseling
c. Cognitive Behavioral Training
d. Brief Counseling
e. All of the above
Instructions: Following is a brief client-interview exchange. Material and questions are
based on contents presented on pages 64.
Client: “I felt like my cabin was the most cohesive group in camp. Yet, I felt some
personal problems at the time. I wanted to become a therapist and wondered if I weren’t
simply being selfish and using my ability to help others as a way to avoid myself.”
The counselor responses below are in reaction to the client. Indicate which are
attending and which are non-attending.
“How old are you now?”
a. Attending
b. Non-attending
____ give(s) special attention to developing rapport and building a supportive alliance
in a natural and personal style, Stage 1, empathic relationship.
a. Decisional counseling
b. Person-centered counseling
c. Multicultural counseling and feminist therapy
d. All of the above
Which of the following affirmations is TRUE?
a. The terms interviewing, counseling, and psychotherapy are not interchangeable.
b. Solid interviewing skills are essential to become a successful counselor or therapist.
c. The overlap among interviewing, counseling, and psychotherapy is minimal.
d. All of the above
Selective attention is best described in interviewing as:
a. ignoring comments from clients that are not productive.
b. supporting clients when they talk about positive assets.
c. clients tend to talk about what interviewers listen to.
d. clients selectively focusing their interests, regardless of interviewer interventions.
Which of the following is TRUE about multiculturalism?
a. Multiculturalism is different from diversity or cross-culturalism.
b. Multiculturalism refers only to the major racial groups.
c. Everybody is a multicultural being.
d. All of the above are true.
Which one of the following is NOT a psychoeducational stress management strategy?
a. Thought stopping
b. Positive images of strength
c. Assessing positive and negative consequences
d. Learning social skills
Which of the following is TRUE about Mary’s interview?
a. The relationship between job change and personal issues develops during the session.
b. Gender issues emerge as important multicultural factors.
c. Some interviewer responses were less effective than others.
d. All of the above.
Which of the following is NOT an effective focus of observation?
a. Observe client’s non-verbal behavior.
b. Observe client’s verbal behavior.
c. Observe client’s ongoing thoughts.
d. Observe client’s discrepancies in verbal and non-verbal behavior.
The five-stage interview structure may best be used with ____.
a. person-centered theory
b. decisional career counseling
c. brief interviewing and counseling
d. all of the above
When you use closed questions effectively as an interviewer, you can predict the client
will:
a. often become very defensive.
b. pay more attention to interviewer instructions.
c. give more specific information but may close his or her talk.
d. become more talkative and expressive.
The community genogram is particularly helpful for us in understanding:
a. the client.
b. the family.
c. the client’s family contextual issues.
d. the cultural/environmental/contextual issues.
Which of the following can be used to identify personal and multicultural strengths?
a. Post the community genogram on the wall.
b. Focus on one single dimension of the community.
c. Develop two positive stories from groups within the community.
d. All of the above.
The checkout is also called a:
a. reality check.
b. perception check.
c. sensation check.
d. language check.
The term ____ is used to describe people mirroring each other’s body language.
a. symmetrical conversation
b. movement synchrony
c. dereflection
d. movement complementarity
Write reflections of feeling, paraphrases, and encouragers to the following client
statements.
a. “I don’t like this test. It is too long and difficult. It makes me angry when the
instructor provides open-ended statements and expects me to provide the correct
answer.”
b. “I’m so pleased with myself. I did well on the examination in spite of the unfairness
of the instructor. He’s a nice person, but it was I who straightened the situation out. But
on the other hand, he did sit and listen to me when I complained. A funny person he is.”
c. “How do you expect me to handle role-playing a skill I don’t even understand? I’ve
read the book three times and still it isn’t clear. I’ve tried, but I am just so confused in
this course.”
Answer:
Answer not provided.
Instructions: The structure of the interview has been suggested as a valuable way to
view many types of interviews. Further, within each structure there are certain goals and
methods. In the following question(s), identify the structure of the interview as:
a. Initiating the session
b. Gathering data
c. Mutual goal setting
d. Working
e. Terminating and generalizing
____ Almost ignored in psychoanalytic theory, according to authors.
Instructions: The question(s) below require you to identify what type of focus the
responder is using in the reply to the following statement:
“I just can’t believe how much fun I’m having right now. They call this an exam, but I
feel more like I’m at a party. And not only that, but I’m learning so much at the same
time. I just feel so smart and competent as I answer these questions I could just jump up
and down. My parents never told me how much fun college was going to be. The only
problem is the professor’s sense of humor. Sometimes I think he got into teaching
because it was the only way he could get away with such bad jokes without having
people leave the room.”
Identify the kind of focus by its letter.
a. Person focus
b. Problem / main theme focus
c. Others focus
d. Family focus
e. Mutual issues or group focus
f. Interviewer focus
g. Cultural / environmental / contextual focus
____ “I agree with you. I only wish I had another test this semester.”
“How are your friends helpful to you?” By using this question, how is the interviewer
trying to focus the client?
a. Client focus
b. Theme or issue focus
c. Significant others
d. Cultural context / environmental
Blacks and Whites exhibit greater brain activation when they:
a. see exciting movies.
b. watch through a one-way mirror and see pain inflicted on another person.
c. see faces that look like their own.
d. see faces that look different from their own.
A focus on what the client ____ should be a part of your standard interviewing plan.
a. can do
b. will do
c. must do
d. is unable to do
“Sounds like you are punishing yourself when you are trying so hard to be responsible.”
By using this response, how is the interviewer trying to focus the client?
a. Client focus
b. Theme or issue focus
c. Significant others
d. Mutuality, immediacy, interviewer
Without a follow-up plan, clients often:
a. feel anxious.
b. fail to do what was decided.
c. take responsibility of their actions.
d. become creative and resourceful.
Which cultural group has been shown more holistic thinking?
a. European Americans
b. South Americans
c. Southern Europeans
d. Japanese
“I’ve been able to survive AIDS now for three years and my friends have been the thing
that have kept me going. Being with them and their support and smiles has been the
most important thing in the world for me.”
Which of the following focuses most on meaning?
a. “It’s been hard, but you have been able to make it.”
b. “Sounds like you have many friends who have been truly helpful.”
c. “Friends make all the difference.”
d. “Being with friends and having their support has been the most important thing for
you over these past three years.”
An accurate paraphrase usually consists of which of the following four dimensions?
a. Key words, essence of the client’s story, reflection of feeling, and a closing
b. Sentence stem, key words, essence of what the client has said, and a check-out
c. Key words, mirroring client body language, quoting the client, and a closing
d. Sentence stem, mirroring client body language, reflection of feeling, and a check-out
____________ clients may demonstrate an upright body position, frowning, and a
louder or forced vocal tone; the mouth and jaws may be tense and lips tightened, fists
clenched or the palms down.
a. Sad
b. Mad
c. Scared
d. Disgusted
If you use summarizing correctly, you may anticipate that the client will ____.
a. thank you and move on to a different topic
b. give more detail without repeating exactly the same story
c. feel heard and learn how parts of important stories are integrated
d. stop talking and jump to another story
Incongruities and discrepancies of the interviewee to be identified include all EXCEPT
which of the following?
a. Between two statements
b. Between statements and nonverbal behavior
c. Between the influencing skill used by the interviewer and the interviewee response
d. Between what one says and what one does
Which of the following is FALSE?
a. Attending behavior is essential to an empathic relationship.
b. Attending behavior is the central skill of listening.
c. Listening is more than just hearing or seeing.
d. Listening is key to make real contact with clients.
Interviewers need to have “education and training, supervised experience, state and
national professional credentials, and appropriate professional experience.” This ethical
standard relates primarily to:
a. competence.
b. informed consent.
c. confidentiality.
d. diversity.
Choose the BEST method for formulating and responding to the client with an
interpretation / reframe.
a. Match the client’s behavior with the most appropriate microskill.
b. Draw conclusions from the client’s nonverbal expression of feeling.
c. Provide a fresh look at the issue and link ideas or information.
d. Consider the ethnic and cultural background of the client.
Some interviewers may use questions to lead the client and sell their own points of
view. This is known as ________.
a. questions as statements
b. excessive questioning
c. bombardment / grilling
d. asset questioning
Instructions: Following is a brief client-interview exchange. Material and questions are
based on contents presented on pages 64.
Client: “I felt like my cabin was the most cohesive group in camp. Yet, I felt some
personal problems at the time. I wanted to become a therapist and wondered if I weren’t
simply being selfish and using my ability to help others as a way to avoid myself.”
The counselor responses below are in reaction to the client. Indicate which are
attending and which are non-attending.
“I’ve had personal problems too. But I don’t think I’m selfish.”
a. Attending
b. Non-attending