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Loving is based upon intimacy, caring, and attachment. How can “the interview test” help protect one’s online persona? Answer: Before disclosing, one can ask, “Would I feel comfortable disclosing this information in a job interview?” Plan contingencies involve anticipating messagesand […]

Match the concept, term, or theory with its correct response or definition. A form of conflict resolution in which both sides maintain individual goals while developing creative solutions to mutual problems. Identify the three components of organizational culture. Answer: integrative […]

Identify and explain the four family communication patterns. Identify the three types of voluntary kin families. Answer: The three types are supplemental family, substitute family, and convenience family. Irrespective of culture, women experience more feelings of anger and men experience […]

Most of the meaning in an interpersonal encounter is communicated nonverbally. If two people who have been dating a while start referring to one another as ‘sweet pea,” they are probably in the intensifying stage of relationship development. Answer: T […]

Which of the following is true of people in high-power-distance cultures? A. power is distributed equally among them B. they consider it unfair to emphasize power differences C. they greatly respect people in high-status positions D. they generally do not […]

What is the most frequently used form of deception? A. naming B. misunderstanding C. flaming D. concealment E. none of the options are correct April is your supervisor. Although she is very demanding, you appreciate the fact that she is […]

The term “gender” refers to the biological differences between women and men. Match the concept, term, or theory with its correct response or definition. Answer: F The exchange of messages. We signal relationship intimacy by avoiding eye contact. Answer: F […]

Describe the ways in which you can increase your self-disclosure competency. We tend to make favorable judgments about people who speak with similar dialects to our own. Answer: T Explain attachment theory. Be sure to identify and give examples of […]

Which of the following is NOT true about moods? A. People in good moods are more accurate at perceiving others. B. People in good moods perceive others more positively. C. People in good moods are more likely to engage in […]

Match the concept, term, or theory with its correct response or definition. The degree to which communication matches situational, relational, and cultural norms or expectations. Answer: appropriateness Define and give an example of an illustrator. Match the concept, term, or […]

Match the concept, term, or theory with its correct response or definition. The process in which vibrations travel along acoustic nerves to the brain. Match the concept, term, or theory with its correct response or definition. Answer: hearing Intentional avoidance […]

Which of the following is true of people who use collaborative approaches to manage conflict? A. they are likely to see the same conflict resurface B. they experience shorter and fewer disputes C. they experience more mutual resentment D. they […]

Match the concept, term, or theory with its correct response or definition. The initial stage of coming apart, during which differences between partners dominate their thoughts and communication. In a low-uncertainty-avoidance culture, members prefer structured work with clear delineation of […]

Match the concept, term, or theory with its correct response or definition. Goal-directed behaviors routinely practiced in one’s interpersonal relationships. Answer: communication skills What does an organization’s climate comprise? How can families use different types of technology to maintain their […]

Match the concept, term, or theory with its correct response or definition. The belief that empathy can be developed or controlled. What is the most commonly used emotion management strategy for dealing with unwanted emotions? A. suppression B. repression C. […]

Match the concept, term, or theory with its correct response or definition. The process of observing our own communication and the norms of a situation in order to make appropriate communication choices. Answer: self-monitoring Define the two types of prejudice […]

In comparing friendship, family, and romantic relationships, which of the following statements is true? A. friendships are more stable than romantic relationships B. friendships are less stable than romantic relationships C. friendships are more difficult to break off than romantic […]

The proverbs “A stitch in time saves nine” and “Time is money” illustrate which cultural influence on communication? A. low-context B. high-context C. individualism D. monochronic time orientation E. polychronic time orientation Which of the following should be done when […]

Which human need in Maslow’s hierarchy has to do with the desire for recognition and admiration? A. self-actualization B. self-esteem C. safety D. physical E. social Your self-concept is shaped by A. culture B. your interactions with others C. your […]

The transactional model of communication suggests that communication is multidirectional where senders and receivers collaboratively create meaning. Match the concept, term, or theory with its correct response or definition. Power that comes from having specialized skills or knowledge. Answer: T […]

Define linguistic relativity. Match the concept, term, or theory with its correct response or definition. Overt, hostile interactions between parents in a household. Answer: interparental conflict Answer: Because people from different cultures speak different languages, they perceive and experience the […]

Sexual harassment can include A. sexual advances B. sexual favors C. verbal statements D. physical conduct E. all of the options are correct What conflict approach often results when a collaborative approach to handling conflict fails? A. collaboration B. compromise […]

What’s the difference between an internal attribution and an external attribution? Possible Match the concept, term, or theory with its correct response or definition. The tendency to assign external causes to one’s own behavior. Answer: An internal attribution presumes that […]

Which of the following are methods used for reducing uncertainty in our initial interactions with others? A. passive strategies B. active strategies C. interactive strategies D. observing and learning about how someone acts in social settings E. all of the […]

Match the concept, term, or theory with its correct response or definition. Occurs when people stop discussing relationship issues out of fear. Match the concept, term, or theory with its correct response or definition. Answer: chilling effect[/cpmembership] The violation of […]

If your partner has trouble focusing on your conversations and seems easily distracted, he or she may be having trouble practicing mental bracketing. Identify and explain the five primary conflict styles or approaches. Answer: Avoidance is ignoring or communicating ambiguously […]

Match the concept, term, or theory with its correct response or definition. The endless variety of communication situations. Answer: contexts The rumor mill is a component of an organizational network through which workers pass on personal information about each other’s […]

Co-cultures have all of the following features EXCEPT A. they co-exist with the primary culture B. they can assimilate into dominant culture C. they can be learned D. they separate from the dominant culture E. they can accommodate their co-cultural […]

Identify and explain the four primary rules of the Cooperative Principle. Match the concept, term, or theory with its correct response or definition. Items we use to represent other people, objects, events, and ideas. Answer: First, be informative: present all […]

A person who believes that empathy is an uncontrollable, automatic response is less likely to experience empathy toward outgroupers. Feedback and noise are the two additional components that make up the interactive communication model. Answer: F During the organization phase […]

Our self-esteem is composed of what two mental standards? What is gender? Answer: Gender is the composite of attributes that characterize us as male or female, learned through socialization. The relationship between friendship and self-disclosure is reciprocal, meaning that the […]

What is the difference between a symmetrical relationship and a complementary relationship? Brain plasticity suggests that our brains are fully formed in adolescence and cannot be retrained later in life. Answer: F If you misunderstand information while attending, you are […]

As with friendships, workplace relationships are based on equality. Explain what a communication plan is and identify its two elements. Answer: Communication plans are mental maps that anticipate how communication encounters will unfold. They consist of plan actions (the “moves” […]

Perception is a sense-making process in which individuals actively manage information and stimuli by selecting, organizing, and interpreting information from their environment. Match the concept, term, or theory with its correct response or definition. Actions we perform with language. Answer: […]

Identify the four most common emotional challenges we face. A significant problem with curtailing workplace bullying is that coworkers often do not believe victims. Answer: T Research suggests that those who have high self-concept clarity are less likely to experience […]

Families who are low in both conversation and conformity are A. laissez-faire families B. protective families C. pluralistic families D. consensual families E. avoidant families Which of the following sentences best demonstrates empathic concern? A. I”d love to get your […]

Once long-distance couples are reunited, relational satisfaction increases while conflict decreases. Match the concept, term, or theory with its correct response or definition. Communication through the use of physical distance. Answer: F Meta-communication focuses on content information. Answer: F What […]

Match the concept, term, or theory with its correct response or definition. Feelings of shame, humiliation, and sadness as a result of losing face. Liking is composed of feelings of affection and respect. Answer: T In the United States, high-status […]

Match the concept, term, or theory with its correct response or definition. A word’s literal, dictionary meaning. Self-fulfilling prophecies can set both positive and negative events in motion. Answer: T Answer: denotative meaning Without feedback, we experience difficulty in feeling […]

Identify and define the two strategies for managing emotion after they occur. Explain the spillover hypothesis. Answer: According to the spillover hypothesis, the emotions and moods from a parental relationship ‘spill over” into the broader family, negatively impacting children’s sense […]

Which of the following is a common practice on social networking and dating sites? A. selective self-presentation B. using a mask C. accentuating positive characteristics D. gender swapping E. all of the options are correct The degree to which families […]

What are some suggestions for easing the stepfamily transition? Match the concept, term, or theory with its correct response or definition. Communication from subordinates to superiors. Answer: upward communication Match the concept, term, or theory with its correct response or […]

Match the concept, term, or theory with its correct response or definition. The degree to which family members are encouraged to participate in interactions about a wide variety of topics. Match the concept, term, or theory with its correct response […]

Define downward communication and list one principle that can be applied to help ensure competent downward communication. Match the concept, term, or theory with its correct response or definition. Answer: Downward communication is the messages a person uses when interacting […]

According to research findings regarding sexual infidelity, most relational partners are unconcerned if their husband or wife only kissed someone else. Describe the challenges posed by maintaining cross-sex friendships. Answer: Historically, most friendships were same-sex. Today, most people are still […]

The three dimensions of workplace relationships are status, intimacy, and choice. Although it is difficult to practice, reappraisal is the most effective strategy for managing emotion. Answer: T Self-disclosure is what distinguishes acquaintances from friends. Answer: T Families who communicate […]

Geographic separation is the most cited reason for the deterioration of a friendship. Best friends are typically same-sex rather than cross-sex. Answer: T Match the concept, term, or theory with its correct response or definition. Communication from supervisors to subordinates. […]

Human beings only use facial expressions to communicate positive emotions. Define jealousy and the emotions constituting jealousy. Answer: Jealousy is a protective reaction to a perceived threat to a valued relationship; it is a combination of negative emotions including hurt, […]

High-context cultures are often also A. individualistic B. low-context C. monochromic D. collectivistic E. polychromic In an I-It relationship, we A. focus upon differences B. emphasize superiority over others C. fail to acknowledge other viewpoints D. view the other person […]

Research suggests that negative outcomes associated with workplace romances are more likely to affect men than women. Selective listening is the greatest challenge to active listening. Answer: T What are the key characteristics of a defensive climate? Answer: Such climates […]

Back-channel cues are effective for offering negative feedback to a speaker. What is the impact of social networks on relational maintenance? Answer: Romantic relationships are more likely to survive if the partners’ significant others, including friends and family, approve of […]

Match the concept, term, or theory with its correct response or definition. A type of avoidance in which one jokes about a conflict or changes the topic. According to the textbook, three of the most difficult challenges families can face […]

According to the social penetration theory, at which layer is a person’s attitudes, beliefs, and opinions disclosed? A. peripheral layer B. intermediate layer C. central layers D. outer layer E. innermost layer As opposed to denotative meaning, connotative meaning is […]

In some collectivistic cultures, Confucian teachings emphasize that listening is A. people-oriented B. content-oriented C. sensitive to others’ feelings D. all of the options are correct E. none of the options are correct Which of the following is NOT a […]

High-extraversion people seem to experience positive emotions less often than low-extraversion people. Match the concept, term, or theory with its correct response or definition. A tendency to value group identity, interpersonal harmony, and in-groups. Answer: collectivistic cultures Answer: F If […]

Which of the following is considered a mood? A. boredom B. contentment C. grouchiness D. serenity E. all of the options are correct What part of communication competence has to do with the ability to practice repeatable goal-directed behavioral patterns […]