In comparing friendship, family, and romantic relationships, which of the following
statements is true?
A. friendships are more stable than romantic relationships
B. friendships are less stable than romantic relationships
C. friendships are more difficult to break off than romantic relationships
D. friendships are less likely to change
E. none of the options are correct
Which of the following is true of sexual harassment?
A. nonverbal harassment does not count
B. it must involve actual physical contact
C. the definition includes harmful communication
D. it is usually done by subordinates to their supervisors
E. it is less damaging than workplace bullying
Carolyn and Eric have gone out a couple of times. Their conversation is composed
primarily of small talk, through which they learn about each other’s similarities. Which
stage best characterizes their relationship?
A. circumscribing
B. integrating
C. experimenting
D. bonding
E. intensifying
Communicating via text message, Facebook, instant message, and e-mail is referred to
as
A. meta-communication
B. online communication
C. mediated communication
D. intrapersonal communication
E. impersonal communication
When the text states that nonverbal communication is ambiguous, it means that
A. little work is needed to understand and interpret nonverbal behavior
B. nonverbal communication is less credible than verbal communication
C. we cannot assume that nonverbal communication has only one meaning
D. nonverbal communication is learned
E. it is difficult to misunderstand or misinterpret nonverbal behavior
Which need in Maslow’s hierarchy involves forming satisfying and healthy emotional
bonds with others?
A. self-actualization
B. self-esteem
C. safety
D. physical
E. social
Which of the following findings regarding cultural display rules is FALSE?
A. Chinese-Americans display less positive emotions than do Euro-Americans
B. in traditional Mexican culture the expression of emotion is used less than among
Euro-Americans
C. within Mexican culture, directness and honesty are more important than preserving
harmony
D. most cultures use less direct language than Americans do in order to maintain
harmony
E. members of an ingroup can use more implicit language
Mark’s sister Trisha recently disclosed that she is in a same-sex relationship. Although
Mark wants to maintain his sister’s confidence, he also feels compelled to disclose this
information to his parents. What dialectic tension is he experiencing?
A. novelty vs. predictability
B. autonomy vs. connection
C. openness vs. protection
D. family vs. friends
E. none of the options are correct
Suppose you had been looking forward all month to seeing a show with your girlfriend;
however, she is having a very bad week and wants to stay home. Despite this, you go
see the show without her. What goal of effectiveness are you prioritizing?
A. instrumental
B. social
C. self-presentation
D. relationship
E. emotional
Your parents’ constant arguing continually affects your moods and emotions. Which of
the following might explain why?
A. spillover hypothesis
B. interparental conflict
C. parental favoritism
D. parental choice
E. parental triangulation
Passion
A. is a blended emotion
B. is composed of surprise and joy
C. includes positive feelings of excitement and amazement
D. includes feelings of sexual attraction
E. all of the options are correct
If Don is the primary decision maker in his marriage and his wife Kathy acquiesces to
his decisions, what is being exemplified by their relationship?
A. social network currency
B. symmetrical relationship
C. complementary relationship
D. resource currency
E. expertise currency
Which of the following is a common method for managing emotions after they have
been triggered?
A. suppression
B. reappraisal
C. encounter structuring
D. sublimation
E. none of the options are correct
People with high self-esteem tend to exhibit which of the following?
A. satisfaction in their personal relationships
B. leadership skills
C. academic ability
D. athleticism
E. all of the options are correct
According to self-discrepancy theory, we feel happiest when
A. our self-concept matches our ideal and ought selves
B. our self-concept exceeds our ideal and ought selves
C. there is a great discrepancy between our ideal and ought selves
D. we perceive our self-concept to be inferior to our ideal and ought selves
E. none of the options are correct
People who have a polychronic time orientation
A. are careful about scheduling of time
B. are relaxed about their use of time
C. worry about wasting time
D. become impatient waiting for others
E. are often from the United States or Europe
Which of the following is considered to be a form of avoidance as a strategy for
managing conflict?
A. reactivity
B. escalation
C. domination
D. chilling effect
E. sniping
If the chairperson of the Federal Reserve predicts that inflation will continue, you might
interpret this prediction as credible and accurate. This is an example of which influence
on interpreting information?
A. ingrouper
B. openness
C. punctuation
D. salience
E. schemata
Which of the following three personality traits most affect emotions?
A. introversion, extroversion, openness
B. extraversion, agreeableness, neuroticism
C. agreeableness, conscientiousness, introversion
D. openness, agreeableness, extroversion
E. none of the options are correct
Dominance can be demonstrated by
A. using larger amounts of personal space
B. direct gazing
C. frowning
D. silence
E. all of the options are correct
Which of the following is NOT one of the major influences on the perception process?
A. culture
B. gender
C. personality
D. negativity effect
E. none of the options are correct
Your girlfriend receives a flirty e-mail from her ex, then tells you it means nothing to
her. However, you feel upset. If you rethink why you feel threatened by the e-mail, what
emotion management strategy are you using?
A. suppression
B. encounter avoidance
C. reappraisal
D. venting
E. encounter structuring
The textbook suggests using which strategy to achieve cooperative verbal
communication?
A. decreasing use of “I” language
B. increasing use of “we” language
C. increasing use of “you” language
D. avoiding use of “we” language
E. watching the film Yours, Mine, and Ours
What percentage of couples in the United States who marry end up divorcing?
A. 25 percent
B. 33 percent
C. 40 percent
D. 60 percent
E. 75 percent
Studies suggest that people will perceive you as more sensitive if you adopt which
listening style?
A. content-oriented
B. other-oriented
C. people-oriented
D. time-oriented
E. sexual-oriented
Self-concept can best be characterized as
A. perceptions we have about ourselves
B. static, unchanging over time
C. always positive
D. always negative
E. none of the options are correct
Which countries have low-context cultures?
A. Egypt, Switzerland, and Iran
B. China, Japan, and Korea
C. United States, Scandinavia, and Germany
D. United States, Japan, and Germany
E. United States, Korea, and Germany
How can a couple successfully transition from friendship to romance or vice versa?
A. expect difference
B. emphasize disclosure
C. offer assurances
D. maintain sexual intimacy
E. “expect difference,” “emphasize disclosure,” and “offer assurances” are correct
If you are able to withhold judgment about your classmate’s lack of eye contact and not
assume it means he is rude, you are demonstrating what element of intercultural
competence?
A. world-mindedness
B. ethnocentrism
C. attributional complexity
D. communication accommodation theory
E. uncertainty avoidance
Which of the following is NOT typically a part of a female’s lifelong gender
socialization process?
A. femininity
B. sensitivity
C. nurturance
D. competitiveness
E. compassion
The self is formed in infancy and remains fairly static over time.
Match the concept, term, or theory with its correct response or definition.
Using one’s work computer to play games, surf the Internet, update Facebook pages,
and send personal e-mails.
Match the concept, term, or theory with its correct response or definition.
A tendency to value independence and personal achievement.
Define and give an example of an emblem.
According to research, we can train our brains to sustain attention by focusing upon
only one task without technological distractions.
Define haptics and the six forms of touch.
Match the concept, term, or theory with its correct response or definition.
The process of comparing and assessing positive and negative characteristics to form
impressions of others.
To practice ethical communication, one needs to avoid intentionally hurting others
through communication.
Match the concept, term, or theory with its correct response or definition.
The first relationship stage, during which we assess whether we find someone
attractive.
Through the process of deactivation, one is able to manage emotion by systematically
desensitizing oneself to emotional experience.
Explain why connotative meanings can vary for different people.
Define social exchange theory.
Match the concept, term, or theory with its correct response or definition.
Acknowledgement that others’ behaviors have multiple, complex causes.
Match the concept, term, or theory with its correct response or definition.
A view of time as a precious resource that can be saved, expended, or wasted.
If a friendship is to survive geographic separation, the friends should focus on their
individual futures and not their shared history.
Losing face can result in feelings of shame, humiliation, and embarrassment.
Happy couples are more likely to avoid personal attacks during conflicts.
Constitutive rules govern how we use language to communicate nonverbally.
Auditory, visual, tactile, olfactory, and oral are all types of channels.