Which of the following are methods used for reducing uncertainty in our initial
interactions with others?
A. passive strategies
B. active strategies
C. interactive strategies
D. observing and learning about how someone acts in social settings
E. all of the options are correct
Which of the following is NOT a distinguishing characteristic of friendship?
A. friendship is determined by fate
B. friendship is voluntary
C. friendship is characterized by self-disclosure
D. friendship is rooted in liking
E. friendship is volatile
Which of the following does NOT influence your culture?
A. your nationality
B. your age
C. your sexual orientation
D. your gender
E. none of the options are correct
If your parents provide you with food, clothing, shelter, and other basic needs, what
kind of power currency do they have over you?
A. resource currency
B. expertise currency
C. social network currency
D. personal currency
E. intimacy currency
Melinda is overly concerned about the thoughts and feelings of others, often leaving her
own needs unmet. What component of communication competence is she lacking?
A. appropriateness
B. effectiveness
C. ethics
D. behavioral flexibility
E. common sense
Interpersonal communication competence is composed of
A. ethics, effectiveness, and honesty
B. ethics, effectiveness, and appropriateness
C. effectiveness, appropriateness, and respect
D. ethics, appropriateness, and clarity
E. respect, honesty, and directness
Pseudo-conflict is
A. an effective conflict-management strategy
B. a conflict that is resolved without incident
C. the absence of conflict
D. the perception that a conflict exists when it doesn”t
E. the perception that a conflict does not exist when it does
Families who believe that “children should be seen and not heard” can be described as
A. protective families
B. laissez-faire families
C. consensual families
D. pluralistic families
E. none of the options are correct
Separation
A. is a way for one party to get his or her way
B. involves both parties changing their conflict goals
C. is the result of a failure to compromise
D. is an effective method for dealing with conflict
E. is a short-term conflict resolution
If Cadence wants to become closer to Ravi, according to communication
accommodation theory, she should
A. decrease her speech rate
B. make less eye contact
C. use more ambiguous wording
D. adapt to Ravi’s communication preferences
E. all of the options are correct
The higher divorce rate for interethnic couples is largely attributable to
A. inequity
B. cultural disapproval
C. dissimilarity in cultural values
D. lack of communication
E. the birds-of-a-feather effect
Communication apprehension refers to
A. fear experienced before a speaking event
B. judgment made by an audience
C. a phobia that cannot be managed
D. anxiety associated with real or anticipated interaction with others
E. none of the options are correct
According to the social penetration theory, at which layer is a person’s values,
self-concept, and personality revealed?
A. peripheral layer
B. intermediate layer
C. central layer
D. outer layer
E. innermost layer
Greg and Tom met in summer school and quickly became best friends. According to
research, what is the most important factor distinguishing them as best friends?
A. high levels of identity support
B. adherence to friendship rules
C. low levels of identity support
D. complementary interests
E. close proximity
Which of the following is NOT true of conflict?
A. it occurs most often outside the home
B. it occurs between those who know each other well
C. it occurs between those who have established relationships
D. it occurs most often between family members and romantic partners
E. it occurs between those whose personalities clash
If Pascal perceives he is receiving fewer rewards than he gives to his romantic partner,
he is likely to experience
A. guilt
B. sadness or anger
C. equity
D. happiness
E. relational satisfaction and stability
Which of the following best describes the “pragma” style of love?
A. friendly love that is stable and predictable
B. practical love that is logical and rational
C. obsessive love that is intense and tumultuous
D. forgiving love that is patient and selfless
E. romantic love that is sentimental and idealistic
Which of the following is NOT one of the Big Five personality traits?
A. agreeableness
B. openness
C. introversion
D. extraversion
E. neuroticism
Andy makes demands of his friend, who in turn makes his own demands. Both parties
eventually agree to make concessions, although neither friend gets exactly what he
wanted. What type of resolution is being used?
A. separation
B. domination
C. compromise
D. competition
E. accommodation
Escalation is
A. a decrease in the intensity of a conflict
B. a risk of engaging in competition
C. a result of terminating a relationship
D. people disclosing hurtful feelings about their partners
E. none of the options are correct
What verbal communication problem can evolve into bullying?
A. nonverbal aggression
B. verbal aggression
C. deception
D. defensiveness
E. “You” language
Interpersonal communication occurs when the other person is viewed as
A. I-Thou
B. It-Thou
C. I-It
D. Me-You
E. Thou-It
Families that are high in both conversation and conformity orientation are called
A. protective families
B. laissez-faire families
C. consensual families
D. pluralistic families
E. none of the options are correct
While on a dinner date with a person you met online, your friend treats the server
disrespectfully by snapping his fingers, pointing, and demanding, “Server, we need
more coffee.” He is illustrating what kind of relationship?
A. Me-You
B. It-Thou
C. I-It
D. I-Thou
E. Thou-It
Which of the following is NOT true about romantic betrayal?
A. betrayal can include sexual infidelity
B. betrayal can include emotional infidelity
C. betrayal can include disloyalty
D. betrayal can include deception
E. betrayal can be unintentional
Members of Japanese culture would rate which of the following behaviors as
demonstrating the most power?
A. feet up on the table
B. erect posture
C. relaxed posture
D. avoiding eye contact
E. none of the options are correct
According to communication scholar William Rawlins, friends who don”t spend a lot of
time together can still maintain a satisfying connection if
A. their friendship is communal
B. they follow friendship rules
C. their friendship is agentic
D. they perceive each other as “being there” when needed
E. none of the options are correct
What is a cause of unintentional misunderstandings?
A. forgetting to selectively listen
B. omitting pertinent information
C. failure to use active listening
D. all of the options are correct
E. none of the options are correct
In considering the impact of gender and culture on verbal communication, we can
conclude that
A. both gender and culture strongly impact verbal communication
B. gender has a greater impact than culture on verbal communication
C. culture has a greater impact than gender on verbal communication
D. gender and culture have little impact on verbal communication
E. none of the options are correct
In comparing male and female same-sex and cross-sex friendships, research suggests
that
A. female friendships are superior
B. male friendships are more hostile
C. women and men rate both kinds of friendships equally
D. they are more different than they are similar
E. companionship is the primary need met by both types of relationships.
People who have a monochronic time orientation are
A. careful about scheduling of time
B. relaxed about their use of time
C. rarely worried about wasting time
D. comfortable waiting a long time for other people
E. often from Latin American or African countries
If Sarah, who plans to break up with her boyfriend, devises messages based upon how
she believes he will respond to her news, she is creating
A. plan contingencies
B. communication plans
C. plan actions
D. plan moves
E. receiver communication
If your friend Michael becomes impatient while you tell your story about a recent
breakup, then points to his watch, what type of nonverbal communication is he using?
A. illustrator
B. regulator
C. adaptor
D. kinesics
E. emblem
Meta-communication involves
A. communicating with yourself
B. communicating with others
C. impersonal communication
D. communicating about communication
E. none of the options are correct
When we perceive others as outgroupers, we are more likely to
A. feel more connected to them.
B. give them more resources.
C. see them as similar to us.
D. form negative impressions of them.
E. make external attributions for their behavior.
In a high-power distance culture, people in a high-status position are treated better than
those individuals with lesser status who must act humbly around those with
higher-status.
Match the concept, term, or theory with its correct response or definition.
Factors in the environment or context that impede messages from reaching their
destination.
What is an affect display? Give an example.
Match the concept, term, or theory with its correct response or definition.
Relationships between coworkers of different organizational status.
Match the concept, term, or theory with its correct response or definition.
Listeners who prefer brief, concise encounters and follow strict schedules.
Match the concept, term, or theory with its correct response or definition.
The use of verbal and nonverbal communication to signal attention and understanding
while others are talking.
Match the concept, term, or theory with its correct response or definition.
Practical goals or tasks you want to achieve through interpersonal communication.
Match the concept, term, or theory with its correct response or definition.
The degree to which each side of your face matches the other.
Punctuation occurs in the organization stage of perception and refers to structuring
information and events in chronological order.
A listener can improve the salience of communication by reminding himself or herself
of the importance of the exchange.
Match the concept, term, or theory with its correct response or definition.
Friendships in which the parties focus primarily on helping each other achieve practical
goals.
Identify the two forms of triangulation common within stepfamilies.
What are three ways of dealing with a verbally aggressive communicator?
What are the four principles of interpersonal communication?
In low-power-distance cultures, differences in power are minimized, whereas in
high-power-distance cultures, differences in power are accentuated.
Match the concept, term, or theory with its correct response or definition.
The action of intentionally and systematically setting up situations in order to listen to
private conversations.
Match the concept, term, or theory with its correct response or definition.
A type of nonverbal code made up of visible body movements.
Communication is reversible.