According to the social penetration theory, at which layer is a person’s attitudes, beliefs,
and opinions disclosed?
A. peripheral layer
B. intermediate layer
C. central layers
D. outer layer
E. innermost layer
As opposed to denotative meaning, connotative meaning is
A. more literal
B. more permanent
C. more effective in intimate relationships
D. probably found on dictionary.com
E. less emotional and personal
People with large hidden areas as depicted in the Johari Window typically
A. fear rejection
B. do not want to learn about the people they interact with
C. expect acceptance
D. do not withhold aspects of themselves
E. none of the options are correct
If your friend declares that “dishonoring and disrespecting your mother is just plain
wrong,” his statement is an example of
A. an attitude
B. a belief
C. a value
D. a personal construct
E. the looking-glass self
Relational intrusion can include
A. monitoring and controlling
B. bonding
C. betrayal
D. inequity
E. all of the options are correct
Which of the following is NOT true of sexual infidelity?
A. the majority of people would consider divorce if their partner had a sexual affair
B. women find emotional infidelity more distressing than sexual infidelity
C. both men and women view emotional infidelity in the same way as sexual infidelity
D. most people find a romantic date more of a betrayal than kissing
E. men find sexual infidelity more distressing than emotional infidelity
Wade is highly organized at work and keeps detailed to-do lists on his Blackberry. He is
never late. What personality trait does Wade display a high level of?
A. neuroticism
B. extraversion
C. conscientiousness
D. openness
E. agreeableness
In comparing competitive encounters to collaborative encounters, research suggests that
A. men use clearer, more concise language than women in competitive encounters
B. women use wordier, more flowery language in competitive encounters
C. women and men tend to use the same language, irrespective of whether the
encounter is competitive or collaborative
D. both women and men adjust their language, depending upon whether the encounter
is competitive or collaborative
E. none of the options are correct
While at the park with friends, Mia boasts about what a good gymnast she was when
growing up. When she attempts to show off her cartwheel, she fails and falls to the
ground. What is Mia likely to experience as a result?
A. individualism
B. losing face
C. embarrassment
D. both “losing face” and “embarrassment” are correct
E. none of the options are correct
Which of the following steps is included in Mark Knapp’s stages of coming apart?
A. circumscribing
B. experimenting
C. integrating
D. bonding
E. intensifying
Match the concept, term, or theory with its correct response or definition.
The process through which people use messages to generate meanings within and
across contexts, cultures, channels, and media.
Most FWB relationships involve
A. striking an agreement not to fall in love
B. establishing rules governing frequency of phone calling
C. establishing rules governing frequency of e-mailing and text messaging
D. establishing sex rules regarding frequency, exclusivity, and safer-sex practices
E. all of the options are correct
Auditory, visual, tactile, olfactory, and oral are all examples of
A. media
B. communication
C. channels
D. noise
E. context
Eavesdropping is
A. inappropriate
B. unethical
C. intentional
D. personally damaging
E. all of the options are correct
Which of the following is a potential risk of self-disclosure?
A. it helps manage personal stress and anxiety
B. it is irreversible
C. it helps to develop relationships
D. it increases psychological health
E. none of the options are correct
Who or what has primary control of the salience of a message?
A. listener
B. speaker
C. context
D. environment
E. none of the options are correct
In your office are several copyeditors who are not only your professional peers but also
your friends. You share both professional and personal information with them, and
sometimes you eat lunch with them. What type of peer relationship do you have with
them?
A. collegial
B. information
C. special
D. long-distance
E. virtual
Which of the following is true of same-sex friendships?
A. men’s friendships are agentic
B. male and female same-sex relationships are more dissimilar than they are similar
C. male and female same-sex relationships are more similar than they are different
D. women’s friendships are communal
E. none of the options are correct
If you learn that you are expected to remove your shoes upon entering the home of your
Japanese friendand do so when you visitwhat rule of giving positive feedback are you
displaying?
A. negativity
B. obviousness
C. immediacy
D. appropriateness
E. clarity
Victims of sexual harassment are more likely than others to
A. feel angry and afraid
B. feel depressed
C. develop substance abuse problems
D. experience professional problems
E. all of the options are correct
Which of the following is NOT recommended as an effective method for maintaining a
workplace romance?
A. limiting personal communication to e-mail
B. leaving your love at home
C. communicating in a professional fashion with your romantic partner
D. using e-mail judiciously
E. avoiding overly intimate or controversial topics
If you have a phobia of riding elevators after being trapped in one, but choose to
confront and overcome your fear by entering a stationary elevator while the door
remains open, what emotion management strategy are you using?
A. deactivation
B. encounter avoidance
C. reappraisal
D. venting
E. encounter structuring
Which of the following is NOT true about gender’s effect on communication?
A. women are more likely to talk about their feelings
B. women disclose more during same-gender conversations
C. men and women both use clearer, more concise language in competitive encounters
D. men do not use vaguer and wordier communication than women
E. women and men interrupt in equal numbers
You are meeting your partner’s parents for the first time and you want to be perceived as
trustworthy, caring, and credible. What type of interpersonal goal are you hoping to
accomplish?
A. self-presentation
B. relationship
C. instrumental
D. personal
E. none of the options are correct
According to the textbook, during a conflict physical violence can occur
A. against men
B. against women
C. in heterosexual relationships
D. in homosexual relationships
E. all of the options are correct
If you yell at your roommate and later explain that your behavior was related to stress at
work, what type of error are you making?
A. fundamental attribution error
B. internal attribution
C. self-serving bias
D. actor-observer effect
E. none of the options are correct
Gael and Michelle have been dating for six months. They have disclosed a great deal of
personal information to one another, and they even use pet names to refer to one
another. What stage are they at in their relationship?
A. circumscribing
B. experimenting
C. integrating
D. bonding
E. intensifying
If Marcus won a bet by predicting the point spread for the Super Bowl and claimed it
was due to his understanding of probability and statistics, what attribution is he
making?
A. fundamental attribution error
B. external attribution
C. self-serving bias
D. actor-observer effect
E. none of the options are correct
“If you don”t take out the trash, you will not get your allowance” is an example of what
type of speech act?
A. representative
B. directive
C. declarative
D. commissive
E. expressive
Professional peers are those
A. in the organization who have higher status
B. in the organization who hold similar status
C. in the organization who have lower status
D. with whom you share the workplace
E. none of the options are correct
According to research by Kathy Kellermann, a critical aspect of constructing
conversations is the need to adhere to and follow
A. speech acts
B. constitutive rules
C. regulative rules
D. conversational scripts
E. the Cooperative Principle
When Jeremy began dating a Catholic schoolmate, his parents expressed disapproval,
announcing they expected him to marry a woman from their Mormon community.
Jeremy’s parents are exemplifying which of the following characteristics of families?
A. families create identity through interpersonal communication
B. families maintain emotionally intense bonds
C. families use interpersonal communication to create boundaries
D. families share a history
E. family members share genetic material
Verbal aggression can
A. be appropriate when interacting with other aggressive communicators
B. stem from low self-esteem
C. achieve short-term goals
D. only manifest itself in verbal communication
E. none of the options are correct
Explain how low self-esteem can spawn a vicious cycle.
What is sexual orientation, and how can a continuum be used to describe it?
Match the concept, term, or theory with its correct response or definition.
The ability to tolerate and accept unpredictability.
According to the text, interpersonal communication is dynamic, meaning it is constantly
in motion and changing over time.
One can increase one’s intercultural competence by possessing world-mindedness and
practicing attributional complexity.
Match the concept, term, or theory with its correct response or definition.
Networks of coworkers who share the same workplace values and broader life attitudes.
Match the concept, term, or theory with its correct response or definition.
Behaviors used to exert power and influence over others.
Match the concept, term, or theory with its correct response or definition.
Communication portrayed as flowing in one direction, from a starting point to an end
point.
Match the concept, term, or theory with its correct response or definition.
An affiliation you have with a professional peer, supervisor, subordinate, or mentor.
Explain the difference between self-esteem and self-concept.
Match the concept, term, or theory with its correct response or definition.
The idea that language determines thought.
Match the concept, term, or theory with its correct response or definition.
Coworkers who communicate mainly through phone, e-mail, Skype, and other
communication technologies.
Match the concept, term, or theory with its correct response or definition.
Unwelcome sexual advances, requests for sexual favors, or other verbal or physical
conduct of a sexual nature.
Match the concept, term, or theory with its correct response or definition.
Our tendency to positively interpret information about someone for whom we have
established a positive Gestalt.
Your self-concept is based on the beliefs, attitudes, and values your significant other has
about you.
Identify five strategies for becoming an active listener.