Which of the following is NOT true about moods?
A. People in good moods are more accurate at perceiving others.
B. People in good moods perceive others more positively.
C. People in good moods are more likely to engage in self-disclosure.
D. Rigorous physical activity is the most effective way to improve a bad mood.
E. Moods powerfully influence our perceptions.
If your track coach wraps your ankle with an Ace™ bandage after you sprain it, what
type of touch is your coach using?
A. sexual-arousal touch
B. functional-professional touch
C. social-polite touch
D. friendship-warmth touch
E. love-intimacy touch
Family privacy rules govern all of the following EXCEPT
A. what family members can talk about
B. how topics can be discussed
C. with whom family members can talk
D. where family members can talk about topics
E. who has access to family-relevant information
People who score high on emotional intelligence likely will
A. demonstrate understanding of their own emotions
B. demonstrate empathy
C. manage their own emotions
D. use emotion to create relational communication
E. all of the options are correct
The online use of emoticons emulates what type of nonverbal communication code?
A. kinesics
B. haptics
C. proxemics
D. physical appearance
E. vocalics
In terms of the impact of gender upon emotion, which of the following is true?
A. women and men experience emotion with similar levels of intensity
B. women seem to experience higher levels of anger
C. men seem to experience higher levels of guilt
D. men seem to experience higher levels of sadness
E. none of the options are correct
Julie is concerned about the thoughts and feelings of others; however, she often does
not get her own needs met and is perceived as being too nice. What component of
intercultural competence is she lacking?
A. appropriateness
B. effectiveness
C. ethics
D. behavioral flexibility
E. common sense
Which dialectical tension is illustrated by our simultaneous desires to bond with others
and to retain independence?
A. autonomy versus connection
B. openness versus protection
C. novelty versus predictability
D. stability versus change
E. none of the options are correct
If Mark decides who should speak next in a conversation by saying “Eddie, what do
you think?” this is an example of
A. local management
B. using scripts
C. universality
D. interactivity
E. none of the options are correct
Convictions that an individual holds to be true are called
A. attitudes
B. beliefs
C. values
D. personal constructs
E. looking-glass self
Which of the following statements reflects traditional Javanese (Indonesian) beliefs
about friendship?
A. My closest relationship is with my spouse.
B. My closest relationship is with my same-sex friend.
C. My friendships are short-lived.
D. My best friend is of the opposite sex.
E. none of the options are correct
Culture is influenced by all of the following EXCEPT
A. sexual orientation
B. gender
C. religion
D. age
E. education
Characteristic ways of thinking, feeling, and acting constitute
A. an interpersonal impression
B. implicit personality theory
C. an algebraic impression
D. schemata
E. personality
Which of the following serves as an effective metaphor for the social penetration
theory?
A. broccoli
B. asparagus
C. carrot
D. cucumber
E. onion
If Darcy has a long-term, committed relationship with her partner, what type of power
currency is she likely to have?
A. resource currency
B. expertise currency
C. social network currency
D. personal currency
E. intimacy currency
When you are winning at poker and explain to others at the table that you are good at
cards and tend to have good luck, what type of attribution error are you making?
A. self-serving bias
B. fundamental attribution error
C. actor-observer effect
D. external attribution
E. none of the options are correct
Structural improvements occur
A. when two people develop a creative solution to solve their problem
B. when one person gets his or her way
C. when one party withdraws from the conflict encounter
D. when people change the basic understanding of their relationship to avoid conflict
E. when one person uses accommodation and the other gets his or her way
You take your new boyfriend to see a movie and are annoyed by kids behind you who
talk incessantly and kick the back of your seat. You respond by turning around
occasionally and fidgeting in your seat. What type of conflict-management approach are
you exhibiting?
A. collaboration
B. competition
C. accommodation
D. avoidance
E. withdrawal
Intrapersonal communication involves
A. one person
B. two people
C. a small group
D. a large group
E. none of the options are correct
What is the most important characteristic of cooperative verbal communication?
A. relationship
B. timing
C. context
D. honesty
E. ethics
What is the most important factor distinguishing best friends from close friends?
A. identity support
B. social currency
C. friendship rules
D. geographic proximity
E. none of the options are correct
After Charlie goes through a painful breakup with Tom, he finds himself trying to avoid
Tom. Charlie no longer goes to the same bars, restaurants, or gyms they frequented
when they were together. What emotion management strategy is Charlie demonstrating?
A. suppression
B. encounter avoidance
C. reappraisal
D. venting
E. encounter structuring
You work for an IT company whose primary client is a very large bank. You provide
technical support, but most of your work is done over the Internet and through
telephone conferences. What type of peer relationship do you have with bank
employees?
A. collegial
B. information
C. special
D. blended
E. virtual
According to research, when one engages in catharsis,
A. anger is vented
B. anger actually increases
C. anger decreases
D anger stays the same
E anger is not affected
You”re engaged in a Facebook conflict with a friend who writes a nasty comment about
you and signs off before you can reply. What conflict approach is your friend using?
A. sniping
B. skirting
C. cumulative annoyance
D. accomodation
E. withdrawal
Psychologists have suggested which strategy for improving one’s attention?
A. engage in multitasking online
B. increase noise pollution
C. reduce hearing impairment
D. decrease brain plasticity
E. limit multitasking online
During Malik’s presentation to the class, he often scratches his head and adjusts his tie.
What type of gesture is he displaying?
A. illustrator
B. regulator
C. adaptor
D. kinesics
E. emblem
The language style of men has been stereotypically associated with
A. passive verbs
B. politeness
C. directness
D. wordiness
E. all of the options are correct
Which of the following is true of long-term memory?
A. it is a temporary storage place for information
B. it is the place where new information is stored
C. it plays a minimal role in the understanding stage of listening
D. it is related to permanent information storage
E. none of the options are correct
According to the mere exposure effect,
A. decreased contact leads to increased attraction
B. greater exposure leads to greater attraction
C. greater exposure leads to decreased attraction
D. equity must be achieved to increase attraction
E. none of the options are correct
Although Mark goes to the same coffee shop every morning, he hasn”t learned the
barista’s name and sometimes fails to notice when someone else is working her shift.
Mark’s relationship with the barista can best be described as
A. I-Thou
B. I-It
C. interactional
D. intrapersonal
E. linear
Which of the following is involved in the perception-checking process?
A. checking your punctuation
B. checking your attributions
C. checking your perceptual influences
D. checking your impressions
E. all of the options are correct
According to the text, the least effective method for managing emotions is reappraisal.
When is it best to use quantitative research methods, and when is it most appropriate to
use qualitative research methods?
Match the concept, term, or theory with its correct response or definition.
The physical space that we occupy during encounters with friends.
In stepfamily triangulation, it is common for children to feel caught between their
parents and for stepparents to feel caught between the children in their stepfamily.
Prolonged staring is considered to be one of the most aggressive codes of nonverbal
communication.
Explain “post-cyber-disclosure panic.”
Dogmatic messages are a type of defensive communication in which a person dismisses
criticism, believing that only his or her behavior is acceptable.
Match the concept, term, or theory with its correct response or definition.
Two unmarried, romantically involved adults living together in a household, with or
without children.
Interpersonal communication competence cannot be improved.
Match the concept, term, or theory with its correct response or definition.
An individual’s characteristic way of thinking, feeling, and acting, based on his or her
traits.
Explain the role of identity support in best friendships.
Match the concept, term, or theory with its correct response or definition.
The concept stipulating that being in someone’s presence increases romantic attraction.
Match the concept, term, or theory with its correct response or definition.
An anxiety or fear associated with anticipated or real communication with others.
What is the difference between concealment and deception?
Match the concept, term, or theory with its correct response or definition.
Attachment style of a person who is high in attachment anxiety yet low in attachment
avoidance.
Match the concept, term, or theory with its correct response or definition.
A workplace environment that is warm, open, and encourages honest communication.