High-context cultures are often also
A. individualistic
B. low-context
C. monochromic
D. collectivistic
E. polychromic
In an I-It relationship, we
A. focus upon differences
B. emphasize superiority over others
C. fail to acknowledge other viewpoints
D. view the other person as an object
E. all of the above are correct
If you believe that all people on SNAP (Supplemental Nutrition Assistance Program)
are inherently lazy and don”t deserve governmental assistance, what type of prejudice
does your belief reflect?
A. stereotype
B. hostile prejudice
C. benevolent prejudice
D. outgroupers
E. ingroupers
Interpersonal communication competence requires
A. awareness of accepted norms
B. a desire to achieve your goals
C. treating people with respect and honesty
D. all of the options are correct
E. none of the options are correct
Which of the following is NOT a characteristic of salient communication?
A. it is visually and audibly stimulating
B. it is consistent with our goals and is seen as important
C. it deviates from our expectations
D. it is predictable
E. all of the options are correct
If two people who have been dating for four years decide to get married, what relational
stage have they reached?
A. circumscribing
B. experimenting
C. integrating
D. bonding
E. intensifying
As an employee for a cell-phone company, Zach sells many phones by misleading
customers about their monthly fees. What component of competent interpersonal
communication is Zach lacking?
A. effectiveness
B. appropriateness
C. flexibility
D. instrumental goals
E. ethics
Intense sadness resulting from the loss of a loved one is called
A. grief
B. sadness
C. anger
D. ambivalence
E. depression
Kitchen-sinking is
A. holding a grudge against your relational partner
B. dredging up unrelated problems in response to conflict
C. an effective conflict-management strategy
D. an authoritative use of power
E. an uneven distribution of household chores
Nonverbal communication can be used to do all of the following EXCEPT
A. communicate meaning
B. repress emotion
C. present self
D. manage interaction
E. none of the options are correct
The two primary messages that posture can communicate are
A. intimacy and dominance
B. dominance and submissiveness
C. submissiveness and intimacy
D. immediacy and power
E. weakness and power
Which of the following is true of serial arguments?
A. each argument relates to the same issue
B. arguments cycle between “heating up” and “quiet” periods
C. these occur most often in romantic and/or family relationships
D. these often include demand-withdraw patterns
E. all of the options are correct
The chapter’s opening anecdote about Eric Staib illustrates what component of
self-concept?
A. looking-glass self
B. social comparison
C. ideal self
D. ought self
E. none of the options are correct
“One cannot not communicate” means that
A. communication can be unintentional
B. others may attach meaning to anything you say
C. others may attach meaning to anything you do (or don”t do)
D. all of the options are correct
E. none of the options are correct
At Brea’s new job, she dressed formally to match her coworkers. However, on Fridays
her peers dressed casually. What component of organizational culture does this switch
reflect?
A. norms governing interpersonal communication
B. norms governing personal relationships
C. workplace artifacts
D. workplace values
E. all of the options are correct
Friends can overcome geographic separation when they
A. accept change as a natural part of the relationship
B. share a strong sense of shared history
C. focus their communication on shared interests and activities
D. provide support for their valued social identities
E. all of the options are correct
According to Maslow’s hierarchy of needs, which basic need must be met before
higher-level ones can be satisfied?
A. self-actualization
B. self-esteem
C. safety
D. physical
E. social
When the beautiful-is-good effect occurs, we tend to perceive others as
A. physically appealing
B. competent communicators
C. intelligent
D. well-adjusted
E. all of the options are correct
If an auto repair shop charges high labor rates, yet you are willing to pay the rates
because of the shop’s excellent reputation and skilled mechanics, what type of power
currency is represented?
A. resource currency
B. expertise currency
C. social network currency
D. personal currency
E. intimacy currency
Both women and men uphold which of the following as the defining feature of
friendship?
A. identity support
B. friendship rules
C. the potential for romance
D. the ability to freely self-disclose
E. none of the options are correct
The primary emotion of fear is associated with what high-intensity counterpart?
A. rage
B. loathing
C. terror
D. grief
E. none of the options are correct
People who demonstrate high emotional intelligence are more likely to
A. garner trust
B. be perceived as having integrity
C. be less likely to bully others
D. find it easier to forgive their relational partners
E. all of the options are correct
Your officemate has become your best friend. You feel that you can tell him anything,
whether or not it is work-related, and he reciprocates. You see him both inside and
outside the office. What type of peer relationship do you have with him?
A. collegial
B. information
C. special
D. blended
E. virtual
Relationship information is primarily communicated through
A. verbal messages
B. online messages
C. nonverbal cues
D. both “verbal messages” and “online messages” are correct
E. both “online messages” and “nonverbal cues” are correct
If Maria were talking to Joe, who is from a low-context culture, she would be advised
to
A. use common terms, as he would not know high society terms
B. expect that most of the message is in the words and not the context
C. expect that most of the message is in the situation not the words
D. use profanity to identify with Joe, who must be from a low class
E. use silence to convey meaning
Match the concept, term, or theory with its correct response or definition.
The idea that people from different cultures perceive and think about the world
differently because of language.
What are some suggestions that can be used to enhance your supportive
communication?
Identify and explain four characteristics of conversation.
Listening is a process that involves both auditory and visual cues.
If your professor stands in one place behind a podium and does not use any gestures, he
or she is demonstrating immediacy.
Describe the characteristics of a person exhibiting a high degree of emotional
intelligence.
How can we nonverbally communicate submissiveness?
Match the concept, term, or theory with its correct response or definition.
Declarations of the end of a relationship.
Judah tends to date only women he perceives to be much better-looking than
himselftherefore, Judah is demonstrating the matching concept of attraction.
Match the concept, term, or theory with its correct response or definition.
Vocal characteristics used to communicate nonverbal messages.
Match the concept, term, or theory with its correct response or definition.
The tendency to form positive Gestalts.
On average, most people have one to three close friends.
Match the concept, term, or theory with its correct response or definition.
The different means used for transmitting information nonverbally.
A dialect does NOT include an accent.
Match the concept, term, or theory with its correct response or definition.
An effective form of upward communication through which a subordinate designs
messages that will be received well by his or her supervisor.