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Chapter 1 The Society For Human Resource Management Offers
73) Communicating is one of the five basic functions of the management process. Answer: FALSE Explanation: Planning, organizing, staffing, leading, and controlling are the five functions of the management process. Although communicating with employees is part of every step, it […]
Chapter 1 Which of the following is the person responsible for accomplishing
Human Resource Management, 14e, Global Edition (Dessler) Chapter 1 Introduction to Human Resource Management 1) The basic functions of the management process include all of the following EXCEPT ________. A) planning B) organizing C) outsourcing D) leading Answer: C Explanation: […]
Chapter 1 Which was NOT a change in the economic and political philosophies
41) Which was NOT a change in the economic and political philosophies that drove the globalization boom causing U.S. imports and exports to rise from $47 billion in 1960, to $562 billion in 1980, to about $4.7 trillion recently? A) […]
Chapter 10 Dick’s Sporting Goods is a sports and fitness retailer
46) Dick’s Sporting Goods is a sports and fitness retailer with over 300 stores in 34 states. After beginning as a small bait and tackle shop in 1948, Dick’s has grown to become a leader in the sports and fitness […]
Chapter 10 The Primary Purpose Talent Management Ensure That
77) Effective mentoring does not require trust. Answer: FALSE Explanation: Effective mentoring requires trust, and the level of trust reflects the mentor’s professional competence, consistency, ability to communicate, and readiness to share control. Difficulty: Moderate Chapter: 10 Objective: 4 AACSB: […]
Chapter 10 Which of the following terms refers to educating, instructing
Human Resource Management, 14e, Global Edition (Dessler) Chapter 10 Employee Retention, Engagement, and Careers 1) Which of the following terms refers to educating, instructing, and training subordinates? A) mentoring B) coaching C) appraising D) grading Answer: B Explanation: B) Coaching […]
Chapter 11 The Equal Pay Act states that employees of one
78) According to the FLSA, agricultural employees, live-in maids, and taxi drivers are always eligible for overtime pay. Answer: FALSE Explanation: However, certain employees are always exempt from overtime pay provisions. They include, among others, agricultural employees, live-in household employees, […]
Chapter 11 Which of the following terms refers to a systematic comparison
46) Which of the following terms refers to a systematic comparison done in order to determine the worth of one job relative to another? A) job analysis B) job evaluation C) job description D) job classification Answer: B Explanation: B) […]
Chapter 11 Which of the following terms refers to all forms of pay
Human Resource Management, 14e, Global Edition (Dessler) Chapter 11 Establishing Strategic Pay Plans 1) Which of the following terms refers to all forms of pay or rewards going to employees and arising from their employment? A) salary B) employee benefits […]
Chapter 12 Common Stock The Most Common Payment Form
71) Robert Katz popularized the use of financial incentives for workers whose production exceeds some predetermined standard. Answer: FALSE Explanation: Frederick Taylor popularized the use of financial incentives in the late 1800s. Difficulty: Easy Chapter: 12 Objective: 1 AACSB: Reflective […]
Chapter 12 Company Stock Todays Price Some Time The
company stock at today’s price at some time in the future? A) at-risk variable plan B) multiplier method C) stock option D) gainsharing plan Answer: C Explanation: C) A stock option is the right to purchase a specific number of […]
Chapter 12 However Workers On piece work May Resist Attempts Revise
Human Resource Management, 14e, Global Edition (Dessler) Chapter 12 Pay for Performance and Financial Incentives 1) Frederick Taylor referred to the tendency of employees to work at the slowest pace possible and to produce at the minimum acceptable level as […]
Chapter 13 Some Orion Employees Have Indicated That They
Copyright © 2015 Pearson Education, Inc. 42) How is the Social Security program funded? A) sale of government bonds B) tax on employee wages C) tax on homeowners D) tax on luxury goods Answer: B Explanation: B) A tax on […]
Chapter 13 The indirect financial and nonfinancial payments employees
Copyright © 2015 Pearson Education, Inc. Human Resource Management, 14e (Dessler) Chapter 13 Benefits and Services 1) The indirect financial and nonfinancial payments employees receive for continuing their employment with a company are called ________. A) compensation B) salary C) […]
Chapter 13 The More Flexible Work Schedule The Greater
Copyright © 2015 Pearson Education, Inc. 75) Supplemental pay benefits provide employees with time-off-with-pay for jury duty, vacations, funerals, and military responsibilities. Answer: TRUE Explanation: Pay for time not worked—also called supplemental pay benefits—is the most costly benefit, because of […]
Chapter 14 Health tech The Action About Perform Behalf
Human Resource Management, 14e, Global Edition (Dessler) Chapter 14 Ethics and Employee Rights and Discipline 1) The principles of conduct governing an individual or a group are referred to as ________. A) judgments B) ethics C) laws D) virtues Answer: […]
Chapter 14 Specific grounds include excessive absenteeism, tardiness
________ doctrine is no longer being used. A) good faith exception B) statutory exception C) termination-at-will D) public policy exception Answer: C Explanation: C) In the absence of a contract, either the employer or the employee can terminate at will […]
Chapter 14 The standards an individual uses to decide what his
77) The standards an individual uses to decide what his or her conduct should be are known as common law. Answer: FALSE Explanation: Ethics refers to the principles of conduct governing an individual or a group; specifically, the standards you […]
Chapter 15 Congress Passed The National Labor Relations or Wagner
76) The Change to Win Coalition was formed by several large unions that left the AFL-CIO due to concerns that the AFL-CIO was not aggressively organizing workers. Answer: TRUE Explanation: Several years ago, six big unions left the AFL-CIO and […]
Chapter 15 Ltd60 Strike That Results From Failure Agree
44) Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech employees belong to a union; however, management believes that unionization is in the […]
Chapter 15 Which of the following best explains why union membership
Human Resource Management, 14e, Global Edition (Dessler) Chapter 15 Labor Relations and Collective Bargaining 1) About ________% of people working in the United States belong to unions. A) 5 B) 12 C) 20 D) 34 Answer: B Explanation: B) About […]
Chapter 16 Chance Occurrences Are Not Under The managements Control
80) Woodworking machines, flywheels, and saws cause the most serious workplace injuries. Answer: TRUE Explanation: The most serious accidents usually occur by metal and woodworking machines and saws, or around transmission machinery like gears, pulleys, and flywheels. About one-third of […]
Chapter 16 Which of the following best describes the primary purpose
Human Resource Management, 14e, Global Edition (Dessler) Chapter 16 Employee Safety and Health 1) While accident rates are falling, ________ U.S. workers died in workplace incidents. A) 2369 B) 4551 C) 6278 D) 8100 Answer: B Explanation: B) 4551 U.S. […]
Chapter 16 Which of the following is a personal factor that
47) Which of the following is a personal factor that can lead to stress? A) poor supervision B) pace of work C) family life D) job security Answer: C Explanation: C) A variety of workplace factors can lead to stress, […]
Chapter 17 China Many Industries Are still Under Direct Government
74) Codetermination means that employees have a legal right to voice opinions and preferences in setting company policies. Answer: TRUE Explanation: Codetermination means employees have the legal right to a voice in setting company policies. Workers elect their own representatives […]
Chapter 17 Outcome Describe The Global Human Resource Challenges
Human Resource Management, 14e, Global Edition (Dessler) Chapter 17 Managing Global Human Resources 1) Geert Hofstede called the extent to which less powerful members of institutions accept and expect an unequal power distribution ________. A) masculinity B) individualism C) power […]
Chapter 17 The most common reason that an expatriate fails at an international
41) The most common reason that an expatriate fails at an international assignment is ________. A) incompetence B) technical demands C) family pressures D) language difficulties Answer: C Explanation: C) Family support is the most significant factor in the success […]
Chapter 18 Employers With High Number Workers Compensation Claims obviously
Human Resource Management, 14e, Global Edition (Dessler) Chapter 18 Managing Human Resources in Entrepreneurial Firms 1) Human resource management in small firms is unlike HR management in large firms for all of the following reasons EXCEPT ________. A) size B) […]
Chapter 18 Jill Roberts owns a flower shop and employs 20 people
49) Jill Roberts owns a flower shop and employs 20 people. Jill lacks the time and knowledge to efficiently handle HR tasks like payroll and benefits management. Which of the following would be most appropriate for Jill in this situation? […]
Chapter 18 This Often Means That entrepreneurs Tend Conduct Matters
82) Small business owners can contract with private vendors for training workers, testing applicants, appraising employees. Answer: TRUE Explanation: Online training and testing is available through private vendors. Small business owners can also use online services to aid with performance […]
Chapter 2 Sanders Sporting Goods, an international sporting goods chain
45) Sanders Sporting Goods, an international sporting goods chain, is being sued for sexual harassment by a former Sanders employee. The plaintiff asserts that she was the victim of numerous unwanted sexual advances from a male co-worker. The woman claims […]
Chapter 2 The 14th Amendment to the U.S. Constitution led to the establishment
73) The 14th Amendment to the U.S. Constitution led to the establishment of the EEOC. Answer: FALSE Explanation: Title VII of the 1964 Civil Rights Act established the Equal Employment Opportunity Commission to administer and enforce the Civil Rights law […]
Chapter 2 Title VII of the 1964 Civil Rights Act explicitly prohibits employers
Human Resource Management, 14e, Global Edition (Dessler) Chapter 2 Equal Opportunity and the Law 1) Which Amendment to the U.S. Constitution states that “no person shall be deprived of life, liberty, or property, without due process of the law”? A) […]
Chapter 3 The basic steps in the management planning process
72) The basic steps in the management planning process include setting objectives, determining alternative courses of action, and evaluating which options are best. Answer: TRUE Explanation: Setting objectives, making forecasts, determining and evaluating alternatives, and implementing and evaluating the final […]
Chapter 3 Which of the following is NOT part of the basic managerial planning
Human Resource Management, 14e, Global Edition (Dessler) Chapter 3 Human Resource Management Strategy and Analysis 1) ________ defines the nature of the company’s business in terms of the markets in which it will compete and the ways it will differentiate […]
Chapter 3 Which of the following is the most important human resource issue
42) During a merger or an acquisition, due diligence reviews performed by human resource teams are most likely to assess all of the following EXCEPT ________. A) accounting procedures B) employee litigation C) employee benefits D) labor relations Answer: A […]
Chapter 4 Organization charts show the division of work throughout
74) Organization charts show the division of work throughout the organization, how a job relates to others, and where a job fits in the organization. Answer: TRUE Explanation: An organization chart shows the organization-wide distribution of work, with titles of […]
Chapter 4 Outcome Explain The Process Job Analysis 24 What
Human Resource Management, 14e, Global Edition (Dessler) Chapter 4 Job Analysis and the Talent Management Process 1) Which term refers to the integrated process of planning, recruiting, developing, managing, and compensating employees? A) job analysis B) HR alignment C) strategic […]
Chapter 4 Purrfect Pets is a local pet supply store with a following
43) Purrfect Pets is a local pet supply store with a following of loyal customers who appreciate the personal service the store’s employees provide. After a very profitable year, Purrfect Pets is expanding by opening two more stores. Before hiring […]
Chapter 5 Historically Employee Turnover High Barnum Employees Remain
Human Resource Management, 14e, Global Edition (Dessler) Chapter 5 Personnel Planning and Recruiting 1) What is the first step in the recruitment and selection process? A) performing initial screening interviews B) building a pool of candidates C) performing candidate background […]
Chapter 5 Newton Manufacturing is using a private employment agency
44) Newton Manufacturing is using a private employment agency to recruit individuals for management positions. As the HR manager at Newton, you need to ensure that applicants are screened properly, so you should ________. A) provide the agency with an […]
Chapter 5 When making personnel plans, a manager primarily needs
74) When making personnel plans, a manager primarily needs to focus on the firm’s personnel needs, the supply of inside candidates, and the estimated supply of outside candidates. Answer: TRUE Explanation: Like all plans, personnel plans require some forecasts or […]
Chapter 6 Content validity is based on showing that the scores
76) Content validity is based on showing that the scores on the test are related to job performance. Answer: FALSE Explanation: Criterion validity is a type of validity based on showing that scores on the test (predictors) are related to […]
Chapter 6 Hourly Employees Golden Creamery Stores Typically Remain
Human Resource Management, 14e, Global Edition (Dessler) Chapter 6 Employee Testing and Selection 1) Which of the following terms refers to hiring workers who have criminal backgrounds without proper safeguards? A) employment malpractice B) negligent hiring C) improper hiring D) […]
Chapter 6 What Type Screening Device Designed Measure Attitudes
47) A(n) ________ is a multi-day simulation in which candidates perform realistic tasks in hypothetical situations and are scored on their performance. A) work sampling event B) situational judgment test C) management assessment center D) applicant personality test Answer: C […]
Chapter 7 Education Ltd who Have Childcare Needs Who Are
77) In a stress interview, the interviewer seeks to make the applicant uncomfortable with rude questions. Answer: TRUE Explanation: In a stress interview, the interviewer seeks to make the applicant uncomfortable with occasionally rude questions. The aim is supposedly to […]
Chapter 7 Which of the following is the most commonly used selection tool
Human Resource Management, 14e, Global Edition (Dessler) Chapter 7 Interviewing Candidates 1) Which of the following is the most commonly used selection tool? A) telephone reference B) reference letter C) interview D) personality test Answer: C Explanation: C) Interviews are […]
Chapter 7 Which question below is an example of a situational question
A) responses improved B) weaknesses revealed C) reliability limited D) bias reduced Answer: D Explanation: D) Using the same questions with all candidates reduces bias because of the obvious fairness of giving all the candidates the exact same opportunity. Using […]
Chapter 8 American Airlines uses flight simulators to train pilots about airplane
45) ________ training is a method in which trainees learn on actual or simulated equipment but are trained away from the job. A) Vestibule B) Virtual-reality C) Programmed D) Job instruction Answer: A Explanation: A) Vestibule training is a method […]
Chapter 8 Evidence suggests that Web-based instruction is significantly
77) Attitude surveys, employee diaries, tests, and performance appraisals are tools for conducting a performance analysis. Answer: TRUE Explanation: The first step in performance analysis is usually to compare the person’s actual performance to what it should be. Doing so […]
Chapter 8 Samson Recently Eliminated Its Long standing Policy Paying
Human Resource Management, 14e, Global Edition (Dessler) Chapter 8 Training and Developing Employees 1) On Alicia’s first day of work at a software firm, she attended a meeting with the HR manager and other new employees. Alicia learned about employee […]
Chapter 9 In order to ensure that performance goals are challenging
74) In order to ensure that performance goals are challenging and relevant, Matthew, a marketing manager, should independently set goals for his subordinates because participatively set goals usually produce lower job performance. Answer: FALSE Explanation: Goals should be challenging but […]
Chapter 9 Which of the following terms refers to the process of evaluating
Human Resource Management, 14e, Global Edition (Dessler) Chapter 9 Performance Management and Appraisal 1) Which of the following terms refers to the process of evaluating an employee’s current and/or past performance relative to his or her performance standards? A) employee […]
Chapter 9 You Are Conducting Appraisal Interview With Employee
42) The ________ problem occurs when supervisors tend to rate all their subordinates consistently low. A) central tendency B) leniency C) strictness D) halo effect Answer: C Explanation: C) Some supervisors tend to rate all their subordinates consistently high or […]