________ doctrine is no longer being used.
A) good faith exception
B) statutory exception
C) termination-at-will
D) public policy exception
45) All of the following are reasonable grounds for dismissal EXCEPT ________.
A) misconduct
B) whistle blowing
C) lack of job qualifications
D) changed job requirements
46) Tracy is frequently absent from work and almost always late, so her manager has decided to
fire her. Which of the following grounds for dismissal will her manager most likely use?
A) misconduct
B) insubordination
C) unsatisfactory performance
D) lack of qualifications for the job
47) Dismissal based on insubordination is most appropriate if an employee ________.
A) steals the employer’s property
B) fails to accomplish tasks despite diligence
C) shows an adverse attitude towards co-workers
D) criticizes the boss in public
Copyright © 2015 Pearson Education Ltd.
48) Which of the grounds for dismissal is defined as a willful disregard or disobedience of the
boss’s authority or legitimate orders; criticizing the boss in public?
A) unsatisfactory performance
B) insubordination
C) lack of qualifications for the job
D) misconduct
49) When an employee’s dismissal does not comply with the law or with the contractual
agreement stated or implied by the firm via its employment application forms, employee
manuals, or other promises, ________ has most likely occurred.
A) insubordination
B) wrongful discharge
C) gross misconduct
D) emotional hardship
50) Which of the following terms refers to the willful disregard or disobedience of a supervisor’s
authority?
A) disobedience
B) insubordination
C) harassment
D) mutiny
51) All of the following are examples of insubordination EXCEPT ________.
A) publicly criticizing a supervisor
B) disregarding the chain of command
C) repeatedly failing to perform tasks
D) deliberately defying company rules
52) During which of the following is an employee informed of the fact that he or she has been
dismissed?
A) exit interview
B) screening interview
C) termination interview
D) outplacement interview
53) Which of the following terms refers to a systematic process by which a terminated employee
is trained and counseled in how to perform a self-appraisal and secure a new position?
A) exit interview
B) outplacement counseling
C) job counseling fair
D) outsourcing
54) Which of the following is conducted with employees who are leaving a firm for the purpose
of eliciting information about what is right or wrong with the job and the firm?
A) termination interview
B) screening interview
C) mass interview
D) exit interview
55) Which of the following terms refers to permanently dismissing a relatively large proportion
of employees in an attempt to improve productivity and competitiveness?
A) bumping
B) outsourcing
C) downsizing
D) contracting
56) Which type of bullying involves hitting, punching, and shoving?
A) verbal
B) social
C) cyber bullying
D) physical
57) Which type of bullying involves name-calling and teasing?
A) verbal
B) social
C) cyber bullying
D) physical
58) Which type of bullying involves using the Internet, mobile phones, or other digital
technologies to harm others?
A) verbal
B) social
C) cyber bullying
D) physical
59) Which element of bullying involves the use of power to control or harm and the people being
bullied may have a hard time defending themselves?
A) repetition
B) imbalance of power
C) name-calling
D) intent to cause harm
60) ________ are actions not done by accident but with a goal to cause harm.
A) Repetition
B) Imbalance of power
C) Intent to cause harm
D) Merit
61) ________ refer to people who are inclined to make unethical choices.
A) Bad people
B) Bad cases
C) Bad apples
D) Bad barrels
62) Raj is a manager at a firm that has recently acquired another firm. As a result, numerous
employees will be dismissed. In order to ensure that surviving employees at the firm remain
productive, Raj should most likely ________.
A) contact EEO representatives
B) treat dismissed employees with fairness
C) conduct exit interviews with dismissed workers
D) establish new departmental policies and procedures
63) What tool does society use to ensure that employers act fairly and morally?
A) non-punitive discipline
B) social media outlets
C) public forums
D) legislation
64) According to the text, what are the two main forces that lead to the development of
employment laws?
A) unalienable rights and public policy
B) historic precedence and judges
C) federal governments and voters
D) social morality and human rights
65) Carlos, a marketing manager at Devon Consulting, is attending an ethics training program at
his workplace. During the training, Carlos is LEAST likely to learn how to ________.
A) identify ethical dilemmas
B) role play employee dismissals
C) use disciplinary practices ethically
D) use codes of conduct to resolve problems
66) All of the following are common elements of bullying EXCEPT ________.
A) power imbalance
B) harmful intentions
C) verbal name-calling
D) repetitive incidents
67) Which type of bullying involves spreading rumors and purposely breaking up friendships in
the workplace?
A) physical bullying
B) cyber bullying
C) verbal bullying
D) social bullying
68) All of the following would most likely be addressed in an ethics audit EXCEPT ________.
A) employee discrimination
B) conflicts of interest
C) intranet usage
D) gift giving
69) The first step in ethical behavior is ________.
A) moral awareness
B) positive rewards
C) legal assessment
D) moral disengagement
70) All of the following are typical results of fair disciplinary procedures EXCEPT ________,
A) improved employee commitment
B) increased organizational support
C) improved arbitration scheduling
D) enhanced organizational satisfaction
71) Ethics suffer when people undergo moral disengagement.
72) A good predictor of ethical conduct is measured by the degree to which employees are not
discussing ethics.
73) Distributive justice refers to the manner in which managers conduct their interpersonal
dealings with employees.
74) Procedural justice refers to the fairness of the process by which a decision is made.
75) Two components of organizational justice are distributive justice and procedural justice.
76) Many people in the new business development group at GRS&M feel that Blaine was
promoted due to her personal friendship with the supervisor rather than a fair review of the
qualified employees in the group. This attitude is the result of the employees’ perceived
procedural justice relative to the decision.