44) Hyper-Tech Enterprises manufactures mechanical parts used in air conditioning and heating
units. The company employs over 300 workers at its Alabama facility. None of the Hyper-Tech
employees belong to a union; however, management believes that unionization is in the near
future. A representative of a local union has recently visited Hyper-Tech in an attempt to solicit
members and have them sign authorization cards. Enough eligible employees have signed
authorization cards to petition the NLRB for an election. Hyper-Tech’s top executives are
considering fighting the unionization efforts.
Which of the following, if true, supports the argument by the NLRB that Hyper-Tech has
conducted unfair labor practices?
A) Hyper-Tech managers prohibited union representatives from soliciting employees who were
on duty.
B) Hyper-Tech managers intervened when pro-union employees solicited other employees while
both were on duty.
C) Hyper-Tech managers barred nonemployee union representatives from entering the firm’s
building.
D) Hyper-Tech managers prohibited distribution of union literature in the company cafeteria.
45) ________ is the process of legally terminating a union’s right to represent employees.
A) Union salting
B) Featherbedding
C) Decertification
D) Collective bargaining
46) When representatives of Ford’s management and autoworkers union meet to negotiate a labor
agreement, which of the following is most likely occurring?
A) certification
B) union salting
C) featherbedding
D) collective bargaining
47) Which of the following is a characteristic of good faith bargaining?
A) overlooking bargaining items
B) making counterproposals
C) bypassing the union representative
D) imposing unreasonable conditions
48) Which of the following terms refers to items in collective bargaining over which bargaining
is neither illegal nor mandatory?
A) group bargaining items
B) permissible bargaining items
C) conditional bargaining items
D) benefits-related bargaining items
49) All of the following are examples of mandatory bargaining items EXCEPT ________.
A) employee security
B) profit-sharing plans
C) indemnity bonds
D) employee drug testing
50) All of the following are examples of permissible bargaining items EXCEPT ________.
A) cafeteria prices
B) severance pay
C) scope of bargaining unit
D) pension benefits for retired employees
51) Which of the following is an illegal bargaining item?
A) membership of bargaining team
B) discriminatory treatment
C) continuance of past contract
D) employment of strikebreaker
52) Managers from Ford and representatives from United Auto Workers are in the first stage of
collective bargaining over benefits and wages. Which of the following is most likely occurring?
A) Subcommittees are forming to create alternatives.
B) Each side is trading some of its demands.
C) Each side is checking terms with superiors.
D) Each side is presenting its demands.
53) Which of the following terms refers to a collective bargaining situation that occurs when the
parties are not able to move further toward settlement?
A) impasse
B) picketing
C) arbitration
D) wildcat strike
54) Negotiators use all of the following types of third-party interventions to overcome an
impasse EXCEPT ________.
A) binding arbitration
B) mediation
C) fact finding
D) picketing
55) Which third-party intervention uses a neutral third party to assist the principals in reaching
agreement?
A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration
56) Which intervention method listed below is the most definitive of all third-party
interventions?
A) fact finding
B) mediation
C) binding arbitration
D) picketing
57) Fact finding seeks to end an impasse by ________.
A) assisting the principals in reaching an agreement
B) studying the issues and making a public recommendation
C) interpreting and analyzing existing contract terms
D) communicating assessments of the likelihood of a strike
58) The National Air Traffic Controllers Association and the Federal Aviation Administration
have reached an impasse during collective bargaining. Which of the following will most likely
be used to reach a settlement?
A) fact finding
B) mediation
C) binding arbitration
D) non-binding arbitration
59) Which of the following terms refers to a strike that takes place when one union strikes in
support of another union?
A) wildcat strike
B) economic strike
C) bargaining strike
D) sympathy strike
60) A strike that results from a failure to agree on the terms of a contract, such as wages and
benefits, is known as a(n) ________ strike.
A) wildcat
B) economic
C) sympathy
D) unfair labor practices
61) Employers dealing with an unfair labor practice strike can use all of the following responses
EXCEPT ________.
A) shutting down the affected area until the strike ends
B) continuing operations with supervisors filling in
C) hiring temporary replacement workers
D) hiring permanent replacement workers
62) Union tactics designed to impede or disrupt production by encouraging employees to slow
the pace of work, refuse to work overtime, and participate in sick-outs are called ________.
A) inside games
B) lockouts
C) injunctions
D) strikes
63) Manning Enterprises is experiencing an impasse between management and labor. As a result,
the union has made an organized effort to pressure Manning by picketing the homes of corporate
directors and boycotting the firm’s bank. Which of the following terms best describes the actions
of Manning’s union members?
A) wildcat strike
B) inside games
C) corporate campaign
D) employee lockout
64) Smithson management has refused to provide union workers with work shifts as a result in
reaching an impasse during collective bargaining. Which of the following best describes
Smithson’s actions?
A) lockout
B) inside games
C) illegal negotiation
D) corporate campaign
65) Which of the following terms refers to the formal process for addressing any factor involving
wages, hours, or conditions of employment that is used as a complaint against the employer?
A) collective bargaining
B) court injunction
C) grievance procedure
D) arbitration method
66) Jeff is a manager at a paper mill. He has received a grievance from a group of employees
who are union members. The grievance claims that a plant rule barring employees from eating
during unscheduled breaks is arbitrary and unfair. What should Jeff most likely do?
A) Discuss the case privately with the union steward.
B) Agree to make informal changes to the rules.
C) Examine the grievants’ personnel records.
D) Make special arrangements with grievants.
67) All of the following most likely explain the decline in union membership EXCEPT
________.
A) improved wages and benefits
B) increased global competition
C) technological improvements
D) just-in-time production systems
68) If passed, the Employee Free Choice Act would ________.
A) ban union membership for federal employees
B) allow mass union e-mails at the work place
C) allow the formation of global unions
D) institute a card check system
69) Vaughn Manufacturing develops and manufactures microphone components. Over the last
few years, the firm has made numerous HR changes with the goal of becoming a high-
performance work system. Vaughn employees work in self-directed teams, participate in regular
training programs, and receive frequent performance appraisals. Vaughn executives want to
make sure that the firm’s new methods are not perceived as sham unions. Which of the following
would most likely help Vaughn accomplish this goal?
A) allowing employee teams to bargain over wages
B) increasing committee supervision by managers
C) electing employee representatives to committees
D) involving employees in program formation
70) What is the primary purpose of picketing?
A) informing the public about a labor dispute
B) increasing the likelihood of a lockout
C) gathering sympathy from employers
D) encouraging union certification
71) Union membership is exclusive to blue-collar workers, such as those in the construction,
manufacturing, and printing industries.
72) Weekly earnings of union members are much higher than those of nonunion workers.
73) All states give unions the right to require union membership as a condition of employment.
74) Right to work refers to state statutory or constitutional provisions banning the requirement of
union membership as a condition of employment.
75) Right to work legislation outlaws unions and union membership in specific states.