Interpersonal Communication: Everyday Encounters 9th Edition

1 Chapter 1: A First Look at Interpersonal Communication Key Concepts content meaning dual perspective ethics feedback IIt communication interactive models interpersonal communication interpersonal communication competence IThou communication IYou communication linear models metacommunication model monitoring noise person-centeredness process relationship meaning symbols systemic transactional model Chapter

155 Chapter 10: Friendships in Our Lives Key Concepts cyberbullying friends of the heart friends of the road internal tensions relationship rules Chapter Outline I. Friendships are an important relationship in our lives; they are unique because there are no rules, laws, or institutional

165 Chapter 11: Committed Romantic Relationships Key Concepts agape commitment committed romantic relationships environmental spoiling eros hooking up intimacy ludus mania passion placemaking pragma relational culture storge Chapter Outline I. Committed romantic relationships are between individuals who assume that they will be primary and

179 Chapter 12: Communication in Families Key Concepts conformity orientation consensual family conversation orientation equity laissez-faire families pluralistic families protective families psychological responsibility second shift Chapter Outline I. Families today are very diverse and effective communication is more

17 Chapter 2: Communication and Personal Identity Key Concepts anxious/ambivalent attachment style attachment styles cyberbullying direct definition dismissive attachment style face fearful attachment style generalized other identity scripts impression management Johari Window particular others reflected appraisal secure attachment style self self-disclosure self-fulfilling prophecies self-sabotage social comparison

65 Chapter 3: Perception and Communication Key Concepts attribution cognitive complexity constructivism culture empathy fundamental attribution error implicit personality theory inattention blindness interpretation mind reading Mller-Lyer illusion perception personal construct prototype script self-serving bias standpoint stereotype Chapter Outline I. Process of

77 Chapter 4: The World of Words Key Concepts abstract ambiguous arbitrary communication rules constitutive rules hate speech I language indexing linguistic determinism loaded language punctuation regulative rules speech community static evaluation symbols totalizing you language Chapter Outline I. The symbolic nature of

93 Chapter 5: The World Beyond Words Key Concepts artifacts chronemics haptics immediacy kinesics nonverbal communication paralanguage proxemics Chapter Outline I. Nonverbal communication consists of all elements of communication other than words, and scholars believe it accounts for 6595% of total meaning. A. Nonverbal

106 Chapter 6: Mindful Listening Key Concepts ambushing defensive listening hearing listening listening for information listening for pleasure listening to support others literal listening mindfulness minimal encouragers monopolizing paraphrasing pseudolistening remembering responding selective listening Chapter Outline I. Listening is an active process that consists

120 Chapter 7: Emotions and Communication Key Concepts chilling effect cognitive labeling view of emotions counterfeit emotional language deep acting emotional intelligence emotions emotion work feeling rules interactive view of emotions organismic view of emotions perceptual view of emotions rational-emotive approach to feelings self-talk surface acting

132 Chapter 8: Communication Climate: The Foundation of Personal Relationships Key Concepts assertion commitment communication climate ethnocentrism investments relational dialectics self-disclosure trust Chapter Outline I. Satisfying relationships are vital for human beings to thrive and be successful in both personal and professional situations.

142 Chapter 9: Managing Conflict in Relationships Key Concepts bracketing contracting exit response flaming games grace interpersonal conflict kitchen-sinking loselose loyalty response neglect response passive aggression voice response winlose winwin Chapter Outline I. Conflict is defined as existing when individuals in

Name: Class: Date: chapter 1 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. Both men and women appreciate metacommunication, but women tend to appreciate it more when there is

Name: Class: Date: chapter 10 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. New acquaintances tend to rely on general scripts and stereotypes in their interactions. a. True

Name: Class: Date: chapter 11 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. Social media have had several positive effects on romantic relationships and no known negative effects at

Name: Class: Date: chapter 12 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. Americans have historically seen raising children as a primary objective of marriage, but it is no

Name: Class: Date: chapter 2 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. Men and boys are more likely to use social media as a venue for self-development.

Name: Class: Date: chapter 3 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. In the United States, the prototype of love focuses on passionate feelings over other qualities.

Name: Class: Date: chapter 4 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. For the most part, were not conscious of the rules that guide how, when, where, and

Name: Class: Date: chapter 5 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. Maintaining direct eye contact is a sign of respect and attentiveness around the world. a.

Name: Class: Date: chapter 6 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. The only guidelines in listening for pleasure are to be mindful and control distractions. a.

Name: Class: Date: chapter 7 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. We should use you language to express our emotions to others. a. True b.

Name: Class: Date: chapter 8 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. The happiest dating and married partners feel that they do not invest equally in their relationship

Name: Class: Date: chapter 9 Copyright Cengage Learning. Powered by Cognero. Page 1 Indicate whether the statement is true or false. 1. It is important to use as much metacommunication as possible during conflict. a. True