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Indicate whether the statement is true or false.
1. Maintaining direct eye contact is a sign of respect and attentiveness around the world.
a. True
b. False
2. When nonverbal and verbal messages contradict each other, people are more likely to believe the nonverbal message.
a. True
b. False
3. In some cultures, kisses on both cheeks are the standard mode of greeting and bidding goodbye to business contacts.
a. True
b. False
4. Cultural training does not influence which emotions we express and how we express them.
a. True
b. False
5. Cultures do not differ in their orientations toward time.
a. True
b. False
6. People with high status and/or power tend to touch others and invade others’ space more than do people with less
power and/or status.
a. True
b. False
7. Men are more likely than women to use nonverbal behaviors to express how they feel.
a. True
b. False
8. Nonverbal communication is important but can never replace verbal communication.
a. True
b. False
9. Environmental factors such as architecture, room design, and color scheme affect how we feel and act.
a. True
b. False
10. Silence is considered a form of nonverbal communication.
a. True
b. False
11. Nonverbal behaviors should be interpreted while keeping in mind individual differences and context.
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a. True
b. False
12. Nonverbal communication does not reflect cultural values.
a. True
b. False
13. Nonverbal communication is less restricted in digital and online communication than in f2f interaction.
a. True
b. False
14. Nonverbal communication is rule-guided.
a. True
b. False
15. Nonverbal behaviors are generally more influential than verbal communication in establishing the relational level of
meaning.
a. True
b. False
16. In social media, emoticons and stickers were developed to fill the need to signal others how to interpret our words and
to understand how we should interpret their words.
a. True
b. False
17. Nonverbal communication is arbitrary, ambiguous, and abstract.
a. True
b. False
18. Individualist cultures tend to assign each member more personal space.
a. True
b. False
19. Research indicates that people who are considered above average in attractiveness no longer have a social advantage
over people who are considered less attractive.
a. True
b. False
Indicate the answer choice that best completes the statement or answers the question.
20. The sense of touch is
a. proxemics.
b. paralanguage.
c. artifacts.
d. kinesics.
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e. haptics.
21. Kandoor has a hard time pronouncing some English words, because his first language is so different from English.
Kandoor is having some problems with
a. artifacts.
b. chronemics.
c. proxemics.
d. paralanguage.
e. silence.
22. Substantial research shows that women and minorities take up less space than white men in Western society. This is
related to which aspect of nonverbal communication?
a. Artifacts
b. Chronemics
c. Proxemics
d. Paralanguage
e. Silence
23. Cosmetic surgery and eating disorders are associated with ________, one type of nonverbal behavior.
a. paralanguage
b. physical appearance
c. haptics
d. artifacts
e. environmental factors
24. In Bruno’s car, he has many bumper stickers and several souvenirs from all the road trips that he has made in that car.
What are Bruno’s personal items examples of?
a. proxemics
b. paralanguage
c. artifacts
d. kinesics
e. haptics
25. Morgan is a teacher and wants to make sure that her students respect one another. She has a rule that if a student wants
to talk, then the student must raise his/her hand before speaking. This rule helps to
a. establish relational-level meanings.
b. establish content-level meanings.
c. regulate interaction.
d. define her cultural standpoint.
e. demonstrate warmth.
26. Studies on ________ show that people spend more time eating, eat less, and rate food more highly in a fine dining
situation.
a. artifacts
b. chronemics
c. proxemics
d. paralanguage
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e. environmental factors
27. Paralanguage is communicated through all of these EXCEPT:
a. tone.
b. rate.
c. pauses.
d. hand gestures.
e. Vocal pitch.
28. Verbal communication and nonverbal communication are similar in all of the following respects EXCEPT:
a. both are symbolic.
b. both are rule-guided.
c. both may be unintentional or intentional.
d. both are shaped by culture.
e. both are perceived as equally believable.
29. Six-year-old Timmy did not get a toy from the store that he really wanted. He refuses to be near his mom when they
walk to the car and he sits as far from her as possible in the car. He is using his ________ to indicate his anger.
a. artifacts
b. chronemics
c. proxemics
d. paralanguage
e. silence
30. Raul came to the United States from Mexico three months ago and he is still having trouble understanding Americans’
tendency to rush all the time. He is also surprised when his teachers are irritated if he joins class a while after class has
started. Raul’s confusion about American pace of life is based on which aspect of nonverbal behavior?
a. Chronemics
b. Proxemics
c. Kinesics
d. Artifacts
e. Silence
31. The personal objects we use to announce our identities and heritage and to personalize our environments are known as
a. artifacts.
b. chronemics
c. proxemics.
d. paralanguage.
e. silence.
32. In some military academies, such as West Point, using ________ is a recognized method of stripping a cadet of
personhood if he or she is perceived as having broken the academy code.
a. artifacts
b. chronemics
c. proxemics
d. paralanguage
e. silence
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33. It is estimated that nonverbal communication accounts for what percentage of the total meaning in interpersonal
communication?
a. 93%–100%
b. 65%–93%
c. 52%–65%
d. 27%–52%
e. 13%–27%
34. When Mark and Cindy fight, Mark knows when Cindy is really upset, because every time Mark will ask if something
is wrong, Cindy will scream “Everything is fine!” Mark knows that because she is screaming, her ________ indicates that
she is angry.
a. artifacts
b. chronemics
c. proxemics
d. kinesics
e. paralanguage
35. Having to wait to see a physician or attorney, even if you have an appointment, conveys the message that the
physician’s time is more valuable than yours. This is an example of the importance of ________ in nonverbal
communication.
a. artifacts
b. chronemics
c. proxemics
d. paralanguage
e. silence
36. Which one of the following is NOT an example of paralanguage?
a. Raising volume when speaking
b. Pausing between words to emphasize certain words
c. Refusing to speak
d. Lowering pitch
e. Lowering volume when speaking
37. All of these statements provide good advice for improving nonverbal communication EXCEPT:
a. try to interpret a person’s nonverbal communication independent of culture or setting.
b. monitor your own nonverbal communication.
c. interpret other people’s nonverbal communication tentatively.
d. keep in mind that generalizations about nonverbal behavior may not apply to individuals.
e. All of these statements provide good advice for improving nonverbal communication.
38. Assuming an attentive posture, holding eye contact, and nodding to show you understand what another person is
saying are nonverbal behaviors that convey which dimension of relational-level meanings?
a. Responsiveness
b. Liking
c. Status
d. Power
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e. Control
39. In many Eastern cultures, silence indicates
a. disrespect.
b. contempt.
c. disapproval.
d. thoughtfulness.
e. fastidious.
40. The book discusses four principles of nonverbal communication. Describe each of the four principles of nonverbal
communication and provide an example from something you did this week.
41. Discuss how nonverbal communication reflects culture and provide examples.
42. Discuss how nonverbal communication may be intentional or unintentional and provide examples.
43. Of the nine forms of nonverbal communication discussed in the text, choose three and describe how each are used to
establish relationships and express personal identity and cultural values. Be sure to define each type of nonverbal
communication in your response.
44. Discuss how nonverbal communication may establish relationship level meanings.
45. Discuss how nonverbal communication is similar to verbal communication and provide examples.
46. A friend learns you are taking a course in interpersonal communication and remarks, “Wow, I’ll bet you know all
about how to read nonverbal signs. Tell me the rules.” Write out your response to your friend. Be sure to address the
assumption behind your friend’s statement as well as what you might tell the friend about “rules.”
47. Identify the differences between verbal and nonverbal communication. Give examples of each one.
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Answer Key
1. False
2. True
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26. e
27. d
28. e
29. c
30. a
31. a
32. e
33. b
34. e
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