Archives: Quiz

978-0133506327 Chapter 09 Part 1

978-0133506327 Chapter 09 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 9 Building a Bootstrap Marketing Plan 1) A business plan for the small business owner: A) is of relatively little importance due to the dynamic nature of the marketplace. B) is […]

9 Pages | September 1, 2019
978-0133506327 Chapter 08 Part 3

978-0133506327 Chapter 08 Part 3

87) Defining the target market is one of the hardest and most important things the entrepreneur can do in the business plan. Topic: The Elements of a Business Plan AACSB: Analytic Skills 88) Some feel the worst mistake an entrepreneur […]

9 Pages | September 1, 2019
978-0133506327 Chapter 08 Part 2

978-0133506327 Chapter 08 Part 2

41) Any assets pledged to the bank as security for repayment of the loan are the ________ of the five Cs. A) collateral B) capacity C) capital D) conditions Topic: What Lenders and Investors Look for in a Business Plan […]

9 Pages | September 1, 2019
978-0133506327 Chapter 08 Part 1

978-0133506327 Chapter 08 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 8 New Business Planning Process: Feasibility Analysis, Business Modeling, and Crafting a Winning Business Plan 1) For entrepreneurs, a business plan is: A) a systematic, realistic evaluation of a venture’s chances […]

9 Pages | September 1, 2019
978-0133506327 Chapter 07 Part 3

978-0133506327 Chapter 07 Part 3

91) Ralph buys a software business from Waldo in Columbus, Ohio. As part of the deal, Waldo signs a covenant not to compete by opening another software business anywhere in Ohio for the rest of his life. Such a covenant […]

9 Pages | September 1, 2019
978-0133506327 Chapter 07 Part 2

978-0133506327 Chapter 07 Part 2

41) The mechanics of most small business sales involve: A) a cash buyout with no financing. B) a down payment with a note carried by the seller. C) no down payment with a note carried by the seller. D) an […]

9 Pages | September 1, 2019
978-0133506327 Chapter 07 Part 1

978-0133506327 Chapter 07 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 7 Buying an Existing Business 1) When buying an existing business, the potential buyer should remember that: A) it is a long process and the buyer should be patient. B) existing […]

9 Pages | September 1, 2019
978-0133506327 Chapter 06 Part 3

978-0133506327 Chapter 06 Part 3

86) Do not heed any information gathered from past franchisees, because they will distort the reasons why they left the franchise. Topic: The Right Way to Buy a Franchise AACSB: Analytic Skills 87) Most often, disputes over a franchise contract […]

7 Pages | September 1, 2019
978-0133506327 Chapter 06 Part 2

978-0133506327 Chapter 06 Part 2

41) When franchise contracts are renewed: A) the existing contract is merely annotated and signed by both parties. B) a new UFOC must be issued. C) all terms of the previous contract may be renegotiated. D) a new contract must […]

8 Pages | September 1, 2019
978-0133506327 Chapter 06 Part 1

978-0133506327 Chapter 06 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 6 Franchising and the Entrepreneur 1) In franchising, a ________ pays fees and royalties to a ________ in return for the right to sell its products or services under the franchiser’s […]

9 Pages | September 1, 2019
978-0133506327 Chapter 05 Part 3

978-0133506327 Chapter 05 Part 3

91) The Uniform Partnership Act covers three elements of a partnership; the common ownership interest, sharing profits or losses, and management participation rights. Topic: Uniform Partnership Act AACSB: Analytic Skills 92) There is no legal limit to the number of […]

9 Pages | September 1, 2019
978-0133506327 Chapter 05 Part 2

978-0133506327 Chapter 05 Part 2

41) An S-corporation form of ownership overcomes which disadvantage of the regular or “C” corporation form of ownership? A) The double taxation issue B) The expense and difficulty of formation C) The amount of regulation and red tape involved in […]

9 Pages | September 1, 2019
978-0133506327 Chapter 05 Part 1

978-0133506327 Chapter 05 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 5 Choosing a Form of Ownership 1) The key to choosing the “right” form of ownership is: A) knowing the cost factor in time and money. B) understanding how each form […]

9 Pages | September 1, 2019
978-0133506327 Chapter 04 Part 3

978-0133506327 Chapter 04 Part 3

88) Offering lower prices is the best method for a small business to establish its competitive edge. Topic: The Strategic Management Process, Step 7 AACSB: Analytic Skills 89) The focal point of the entire strategic plan and the competitive strategy […]

8 Pages | September 1, 2019
978-0133506327 Chapter 04 Part 2

978-0133506327 Chapter 04 Part 2

41) Small bookstores have a giant killer of a competitive advantage in their: A) lower costs. B) better locations. C) customer service. D) large selection. Topic: Building a Competitive Advantage AACSB: Analytic Skills 42) When translating strategic plans into action […]

9 Pages | September 1, 2019
978-0133506327 Chapter 04 Part 1

978-0133506327 Chapter 04 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 4 Strategic Management and the Entrepreneur 1) The strategic management process: A) is especially difficult for the small business because of its limited resources. B) divides mass markets into smaller, less […]

9 Pages | September 1, 2019
978-0133506327 Chapter 03 Part 3

978-0133506327 Chapter 03 Part 3

77) Left-brain people see mistakes as mere “pit stops” on the way to success. Topic: Creative Thinking AACSB: Reflective Thinking 78) Right-brain people realize that there may be more than one “right answer.” Answer: TRUE Page Ref: 79 Topic: Creative […]

5 Pages | September 1, 2019
978-0133506327 Chapter 03 Part 2

978-0133506327 Chapter 03 Part 2

41) ________ is finding something while looking for something else. A) Tenacity B) Ambiguity C) Opportunity D) Serendipity Topic: Enhancing Individual Creativity AACSB: Reflective Thinking 42) “________ points” are missing products or services or flaws in existing products or services. […]

6 Pages | September 1, 2019
978-0133506327 Chapter 03 Part 1

978-0133506327 Chapter 03 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 3 Creativity and Innovation: Keys to Entrepreneurial Success 1) ________ is the ability to develop new ideas and to discover new ways of looking at problems and opportunities. A) Showboating B) […]

9 Pages | September 1, 2019
978-0133506327 Chapter 02 Part 4

978-0133506327 Chapter 02 Part 4

125) The United States Supreme Court changed the nature of an employer’s liability for sexual harassment, rejecting the previous standard that the employer had to be negligent somehow to be liable for a supervisor’s improper behavior toward employees. Topic: Sexual […]

6 Pages | September 1, 2019
978-0133506327 Chapter 02 Part 3

978-0133506327 Chapter 02 Part 3

86) The most effective way of diminishing moral blindness is through training. Topic: Moral Blindness AACSB: Ethical Reasoning 87) Since ethical standards are constant from one culture to another, ethical decisions pose no special problems for companies engaged in international […]

6 Pages | September 1, 2019
978-0133506327 Chapter 02 Part 2

978-0133506327 Chapter 02 Part 2

40) ________ is any unwelcome sexual advance, request for sexual favors, and other verbal or physical sexual conduct made explicitly or implicitly as a condition of employment. A) Hostile harassment B) Quid pro quo harassment C) Non-employee sexual harassment D) […]

9 Pages | September 1, 2019
978-0133506327 Chapter 02 Part 1

978-0133506327 Chapter 02 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 2 Ethics and Social Responsibility: Doing the Right Thing 1) ________ are the various groups and individuals who affect and are affected by a business. A) Consequentialists B) Workers C) Stakeholders […]

9 Pages | September 1, 2019
978-0133506327 Chapter 01 Part 3

978-0133506327 Chapter 01 Part 3

73) Although it is a lower risk way to start, very few entrepreneurs start part-time. Most prefer to cut all ties and “dive” into their business full-time, right from the start. Topic: The Cultural Diversity of Entrepreneurship AACSB: Communication 74) […]

6 Pages | September 1, 2019
978-0133506327 Chapter 01 Part 2

978-0133506327 Chapter 01 Part 2

41) Money driven and wild risk takers are both: A) common characteristics of entrepreneurs. B) entrepreneur’s techniques to success. C) common misconceptions of entrepreneurs. D) None of the above Topic: What is an Entrepreneur? AACSB: Communication 42) “Copreneurs” are: A) […]

6 Pages | September 1, 2019
978-0133506327 Chapter 01 Part 1

978-0133506327 Chapter 01 Part 1

Entrepreneurship and Effective Small Business Management, 11e (Scarborough) Chapter 1 Entrepreneurs: The Driving Force Behind Small Business 1) The nation is rapidly moving from: A) industrial to capitalism. B) capitalism to industrial. C) industrial to knowledge-based. D) None of the […]

9 Pages | September 1, 2019
978-0133506822 Chapter 17

978-0133506822 Chapter 17

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 17 Job Search and Career Management Skills 17.1 Multiple Choice Questions 1) Which one of the following is least likely to be a qualification sought by an employer? A) ability and interest […]

9 Pages | September 1, 2019
978-0133506822 Chapter 16

978-0133506822 Chapter 16

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 16 Stress Management and Personal Productivity 16.1 Multiple Choice Questions 1) Margot is classified as a corporate athlete, so we can expect her to A) work in the company wellness program. B) […]

9 Pages | September 1, 2019
978-0133506822 Chapter 15

978-0133506822 Chapter 15

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 15 Enhancing Ethical Behavior 15.1 Multiple Choice Questions 1) With respect to ethics, moral intensity refers to how A) strongly one feels about an issue. B) far a person deviates from an […]

9 Pages | September 1, 2019
978-0133506822 Chapter 14

978-0133506822 Chapter 14

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 14 Customer Satisfaction Skills 14.1 Multiple Choice Questions 1) Audrey is an internal customer at her company because she A) purchases company products for her own use. B) uses the output from […]

9 Pages | September 1, 2019
978-0133506822 Chapter 13

978-0133506822 Chapter 13

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 13 Positive Political Skills 13.1 Multiple Choice Questions 1) Sarah has good sensitivity to her surroundings, so she is unlikely to A) order a glass of white wine when her friends order […]

9 Pages | September 1, 2019
978-0133506822 Chapter 12

978-0133506822 Chapter 12

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 12 Helping Others Grow and Develop 12.1 Multiple Choice Questions 1) A major characteristic of nurturing people is that they A) dislike most people. B) are late bloomers in their career. C) […]

9 Pages | September 1, 2019
978-0133506822 Chapter 11

978-0133506822 Chapter 11

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 11 Motivating Others 11.1 Multiple Choice Questions 1) Mandy is engaged in her work as a medical billing specialist, so she will most likely A) be highly involved in her work. B) […]

9 Pages | September 1, 2019
978-0133506822 Chapter 10

978-0133506822 Chapter 10

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 10 Becoming an Effective Leader 10.1 Multiple Choice Questions 1) Leadership in the workplace is mostly concerned with A) controlling and giving orders. B) influencing and persuading others. C) taking care of […]

9 Pages | September 1, 2019
978-0133506822 Chapter 09 Part 2

978-0133506822 Chapter 09 Part 2

Job Scenario, Multiple-Choice Dillon is a Web site developer for a restaurant company that owns five popular restaurant chains. Most of these restaurants are run by franchise operators, yet many are run by the company. Company headquarters provides the Web […]

5 Pages | September 1, 2019
978-0133506822 Chapter 09 Part 1

978-0133506822 Chapter 09 Part 1

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 9 Resolving Conflict with Others 9.1 Multiple Choice Questions 1) Conflict occurs whenever A) you are experiencing stress. B) two sets of demands are incompatible. C) you deal with coworkers. D) your […]

6 Pages | September 1, 2019
978-0133506822 Chapter 08

978-0133506822 Chapter 08

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 8 Cross-cultural Relations and Diversity 8.1 Multiple Choice Questions 1) The true meaning of valuing diversity is to A) tolerate and treat fairly people from many different groups. B) establish quotas for […]

9 Pages | September 1, 2019
978-0133506822 Chapter 07

978-0133506822 Chapter 07

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 7 Group Problem Solving 7.1 Multiple Choice Questions 1) Research conducted with problem-solving groups indicated that collective intelligence A) goes beyond the problem-solving ability of individual members. B) tends to be lowered […]

9 Pages | September 1, 2019
978-0133506822 Chapter 06

978-0133506822 Chapter 06

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 6 Developing Teamwork Skills 6.1 Multiple Choice Questions 1) With a true team, the skills of members A) are complementary. B) duplicate each other’s. C) are rated on a one-to-ten scale. D) […]

9 Pages | September 1, 2019
978-0133506822 Chapter 05 Part 2

978-0133506822 Chapter 05 Part 2

Job Scenario, Multiple-Choice Marketing assistant Jody has been having financial problems recently. She has been late with some bills, and has neglected other bills for months. She figures that if she can at least concentrate on her job, she will […]

5 Pages | September 1, 2019
978-0133506822 Chapter 05 Part 1

978-0133506822 Chapter 05 Part 1

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 5 Interpersonal Skills for the Digital Age 5.1 Multiple Choice Questions 1) From an interpersonal-skill standpoint, select a ring tone that might be heard in the office that A) is close to […]

6 Pages | September 1, 2019
978-0133506822 Chapter 04

978-0133506822 Chapter 04

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 4 Interpersonal Communication 4.1 Multiple Choice Questions 1) A major purpose of feedback in interpersonal communication is to A) know whether a message has been received and understood. B) prevent noise from […]

9 Pages | September 1, 2019
978-0133506822 Chapter 03

978-0133506822 Chapter 03

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 3 Developing Self-Esteem and Related Skills 3.1 Multiple Choice Questions 1) Jody says, “I feel great about myself, and I feel that I am wonderful.” She is expressing her A) self-monitoring. B) […]

9 Pages | September 1, 2019
978-0133506822 Chapter 02

978-0133506822 Chapter 02

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 2 Understanding Individual Differences 2.1 Multiple Choice Questions 1) The term individual differences refers to the fact that A) members of the same group behave approximately the same. B) members of the […]

9 Pages | September 1, 2019
978-0133506822 Chapter 01

978-0133506822 Chapter 01

Human Relations: Interpersonal Job-Oriented Skills, 12e (DuBrin) Chapter 1 A Framework for Interpersonal Skill Development 1.1 Multiple Choice Questions 1) Interpersonal skills are quite important because they enable you to A) cover up for deficiencies in technical skills. B) become […]

9 Pages | September 1, 2019
978-0133484175 chapter 31

978-0133484175 chapter 31

Chapter Thirty-One – ESTABLISHING A SAFETY-FIRST CORPORATE CULTURE TRUE OR FALSE: Place T or F in the space provided. _____1. A safety-first corporate culture is one in which beliefs, values, and behaviors are widely shared and accepted in an organization. […]

4 Pages | September 1, 2019
978-0133484175 chapter 30

978-0133484175 chapter 30

Chapter Thirty – TSM: SAFETY MANAGEMENT IN A QUALITY MANAGEMENT SETTING TRUE OR FALSE: Place T or F in the space provided. _____1. QM achieves its purpose by developing customer focus and obsession with quality as characteristics in an organization. […]

4 Pages | September 1, 2019
978-0133484175 Chapter 29

978-0133484175 Chapter 29

Chapter Twenty-Nine – ENVIRONMENTAL SAFETY AND ISO 14000 (ENVIRONMENTAL MANAGEMENT) TRUE OR FALSE: Place T or F in the space provided. _____1. OSHA and the EPA are federal agencies involved in environmental safety and health. _____2. The Clean Air Act […]

7 Pages | September 1, 2019
978-0133484175 Chapter 28

978-0133484175 Chapter 28

Chapter Twenty-Eight – PROMOTING SAFETY TRUE OR FALSE: Place T or F in the space provided. _____1. The purpose of safety promotion is to keep employees focused on doing their work the safe way, every day. _____2. Ongoing safety training […]

4 Pages | September 1, 2019
978-0133484175 Chapter 27

978-0133484175 Chapter 27

Chapter Twenty-Seven – HAZARD ANALYSIS/PREVENTION AND SAFETY MANAGEMENT TRUE OR FALSE: Place T or F in the space provided. _____1. A hazard analysis is a systematic process for identifying hazards and recommending corrective action. _____2. Risk is decreased by reducing […]

4 Pages | September 1, 2019