86) The most effective way of diminishing moral blindness is through training.
Topic: Moral Blindness
AACSB: Ethical Reasoning
87) Since ethical standards are constant from one culture to another, ethical decisions pose no
special problems for companies engaged in international business.
Topic: Globalization of Business
AACSB: Ethical Reasoning
88) Companies have the responsibility to provide investors with an attractive return on their
investment.
Topic: Businesses’ Responsibility to Investors
AACSB: Ethical Reasoning
89) Kant’s categorical imperative advises managers to take only those actions that a disinterested
panel of professional colleagues would view as proper.
Topic: Establishing Ethical Standards
AACSB: Ethical Reasoning
90) There is no universal answer for resolving ethical dilemmas.
Topic: Conduct Ethics Training
AACSB: Ethical Reasoning
91) If a company has a written code of ethics and provides clear instructions to employees, two-
way communication is unimportant in maintaining ethical standards.
Topic: Develop a Code of Ethics
AACSB: Ethical Reasoning
92) It is important that any ethical code is enforced fairly and consistently.
Topic: Develop a Code of Ethics
AACSB: Ethical Reasoning
21
93) The best insurance against ethical violations is the hiring of people with strong moral
principles.
Topic: Create a Culture that Emphasizes Two-Way Communication
AACSB: Ethical Reasoning
94) To establish and maintain the highest level of ethical standards, the company’s owner should
hand down the company’s ethical standards and require managers to enforce them.
Topic: Involve Employees in Establishing Ethical Standards
AACSB: Ethical Reasoning
95) Businesses have social responsibility to several constituencies: the environment, their
employees, their shareholders, the community, and their customers.
Topic: Businesses’ Responsibility to the Environment
AACSB: Ethical Reasoning
96) Clean manufacturing systems stress recycling and reducing of materials.
Topic: Businesses’ Responsibility to the Environment
AACSB: Ethical Reasoning
97) When it comes to carrying out its social responsibility, one of the most important
constituencies to the small business is its employees.
Topic: Business’s Responsibility to Employees
AACSB: Ethical Reasoning
98) The increasing cultural diversity in the United States is hindering the entrepreneurial effort in
the economy.
Topic: Cultural Diversity in the Workplace
AACSB: Multicultural and Diversity
99) Consumers have the right to honest communication about the products and services they buy
and the companies they buy them from.
Topic: Right to Know
AACSB: Multicultural and Diversity
22
100) Managing cultural diversity in the workforce is getting easier as society becomes more
diverse.
Topic: Cultural Diversity in the Workplace
AACSB: Multicultural and Diversity
101) The only way to achieve diversity in the small business is to let it take care of itself as
society increases in diversity.
Topic: Cultural Diversity in the Workplace
AACSB: Multicultural and Diversity
102) The starting point for managing diversity is learning your own biases and prejudices.
Topic: Cultural Diversity in the Workplace
AACSB: Multicultural and Diversity
103) The management of diversity will require ongoing adjustments of your company to your
workers.
Topic: Cultural Diversity in the Workplace
AACSB: Multicultural and Diversity
104) One “break” small business gets over large companies is a significantly lower rate of
substance abuse due to the “family-like” atmosphere that tends to prevail in small companies.
Topic: Drug Testing
AACSB: Ethical Reasoning
105) The majority of small companies realize they have as big a drug problem with their
employees as larger companies do.
Topic: Drug Testing
AACSB: Ethical Reasoning
106) The use of random drug testing by small businesses is on the rise.
Topic: Drug Testing
AACSB: Ethical Reasoning
23
107) Effective drug prevention programs use random drug tests of employees and keep their drug
policies unwritten for maximum flexibility.
Topic: Drug Testing
AACSB: Analytic Skills
108) Businesses with less than 50 employees are not subject to ADA and therefore may deal with
HIV-positive and AIDS-infected employees without fear of government action.
Topic: HIV/AIDS
AACSB: Analytic Skills
109) AIDS is considered to be a “handicap,” and AIDS-infected employees are protected against
discrimination by the Americans with Disabilities Act.
Topic: HIV/AIDS
AACSB: Analytic Skills
110) The safest course of action for a small business to take with an employee who has AIDS is
to fire him.
Topic: HIV/AIDS
AACSB: Analytic Skills
111) Coping with AIDS in the workplace is not like managing normal health care issues.
Topic: HIV/AIDS
AACSB: Analytic Skills
112) Most small business owners know exactly what their legal obligations are to employees
with AIDS.
Topic: HIV/AIDS
AACSB: Analytic Skills
24
113) An employer can be held liable for sexual harassment if he/she knew or should have known
of the harassment and failed to take prompt action to stop it.
Topic: Sexual Harassment
AACSB: Multicultural and Diversity
114) Employers can be held responsible for third-party sexual harassment if managers knew
about it or should have known about it.
Topic: Harassment by Nonemployees
AACSB: Multicultural and Diversity
115) The best way to handle sexual harassment is to educate the employees and thereby prevent
sexual harassment.
Topic: Sexual Harassment
AACSB: Multicultural and Diversity
116) When a manager receives a complaint about sexual harassment, his/her first step should be
to keep the complaint casual and urge the complainant to return to the alleged harasser
her/himself and deal with the issue that way first.
Topic: Harassment by Nonemployees
AACSB: Multicultural and Diversity
117) When a sexual harassment complaint is made, the company should not inform the accused
until the complaint has been thoroughly investigated.
Topic: Harassment by Nonemployees
AACSB: Multicultural and Diversity
118) A small business’s responsibility to its customers includes the customers’ right to honest
communication and a right to choose among competing products.
Topic: Businesses’ Responsibility to the Customers
AACSB: Multicultural and Diversity
25
119) In terms of social responsibility to the consumer, consumers have a right to be heard by the
company.
Topic: Businesses’ Responsibility to the Customers: Right to be Heard
AACSB: Ethical Reasoning
120) Companies do not have an ethical obligation to inform consumers regarding their products.
Topic: Businesses’ Responsibility to the Customers: The Right to Education
AACSB: Ethical Reasoning
121) Businesses have a responsibility to the communities in which they operate, according to
your authors.
Topic: Businesses’ Responsibility to the Community
AACSB: Ethical Reasoning
122) What managers and owners say is more important in determining employee ethical behavior
than what they do.
Topic: Conclusion
AACSB: Ethical Reasoning
123) Employees are at the heart of increases in productivity and they add the personal touch that
puts the passion in customer service.
Topic: Business’s Responsibility to Employees
AACSB: Ethical Reasoning
124) One of the policies of sexual harassment is to not have sanctions and penalties for engaging
in harassment.
Topic: Sexual Harassment
AACSB: Multicultural and Diversity
26