Archives: Quiz
978-1259870569 Test Bank Chapter 2
Chapter 02 – Intercultural Communication 2-1 CHAPTER TWO Multiple Choice Questions 1. The learned patterns of perception, values, and behaviors shared by a group of people, which are dynamic and heterogeneous, are known as _____. a. stereotyping b. perception *c. […]
978-1259870569 Test Bank Chapter 1
Chapter 01 – Studying Intercultural Communication 1-1 Part IV: Test Bank As you approach the assessment of your students’ learning, bear in mind the earlier discussion of Bloom’s Taxonomy and the depth and complexity of student learning. Multiple Choice and […]
978-1259870224 Test Bank Chapter 11
Chapter 11 – Planning, Organizing, and Presenting Small Group Oral Presentations 11-1 Chapter 11 Planning, Organizing, and Presenting Small Group Oral Presentations Multiple Choice Questions 1. (p. 4–5) Which of the following questions should you ask yourself when conducting an […]
978-1259870224 Test Bank Chapter 10
Chapter 10 – Applying Leadership Principles 10-1 Chapter 10 Applying Leadership Principles Multiple Choice Questions 1. (p. 253) “Leadership,” as it is used in your text, implies all of the following EXCEPT that A. leadership is accomplished through communication. B. […]
978-1259870224 Test Bank Chapter 9
Chapter 09 – Managing Small Group Conflict Productively 9-1 Chapter 09 Managing Small Group Conflict Productively Multiple Choice Questions 1. (p. 226–227) Conflict can help a group by A. helping the members understand issues clearly. B. increasing member involvement. C. […]
978-1259870224 Test Bank Chapter 8
Chapter 08 – Group Problem-Solving Procedures 8-1 Chapter 08 Group Problem-Solving Procedures Multiple Choice Questions 1. (p. 193) The disadvantage to having groups solve problems rather than an expert is that A. groups usually consume more time while solving a […]
978-1259870224 Test Bank Chapter 7
Chapter 07 – Creative and Critical Thinking in the Small Group 7-1 Chapter 07 Creative and Critical Thinking in the Small Group Multiple Choice Questions 1. (p. 154–156) Creative thinking in small groups encourages the use of A. wild and […]
978-1259870224 Test Bank Chapter 6
Chapter 06 – Working with Diversity in the Small Group 6-1 Chapter 06 Working with Diversity in the Small Group Multiple Choice Questions 1. (p. 116) Diversity includes A. gender. B. sexual orientation. C. generational difference. D. racial/ethnic background. E. […]
978-1259870224 Test Bank Chapter 5
Chapter 05 – Becoming a Group 5-1 Chapter 05 Becoming a Group Multiple Choice Questions 1. (p. 86–87) Verbal and nonverbal communication among members creates group norms and climate. This is representative of which of the following theories? A. group […]
978-1259870224 Test Bank Chapter 4
Chapter 04 – Using Verbal and Nonverbal Messages in a Group 4-1 Chapter 04 Using Verbal and Nonverbal Messages in a Group Multiple Choice Questions 1. (p. 64) “Message” refers to A. signals from human beings. B. any set of […]
978-1259870224 Test Bank Chapter 3
Chapter 03 – Communication Principles for Group Members 3-1 Chapter 03 Communication Principles for Group Members Multiple Choice Questions 1. (p. 48–49) Symbols A. limit us to the here and now. B. are finite representations of objects. C. are restricted […]
978-1259870224 Test Bank Chapter 2
Chapter 02 – Groups as Open Systems 2-1 Chapter 02 Groups as Open Systems Multiple Choice Questions 1. (p. 26) Something that helps us navigate unfamiliar territory and make decisions is called a(n) A. idea. B. hypothesis. C. theory. D. […]
978-1259870224 Test Bank Chapter 1
Chapter 01 – Small Groups as the Heart of Society 1-1 Chapter 01 Small Groups as the Heart of Society Multiple Choice Questions 1. (p. 5) The first group you encounter in your life is the A. friend group. B. […]
978-1259847981 Test Bank Chapter 20
The Art of Leadership, 6e (Manning) Chapter 20 The Road Ahead: Challenge and Charge 1) The trend toward team-based projects, virtual communities, and ________ will only accelerate the move toward shared leadership and the need for leadership education. A) two-career […]
978-1259847981 Test Bank Chapter 19
The Art of Leadership, 6e (Manning) Chapter 19 Professional Performance and Sustaining Discipline 1) ________ is a careful search for excellence—taking the absolute best as a standard and trying to surpass it. A) Top grading B) Bottom lining C) Pin […]
978-1259847981 Test Bank Chapter 18
The Art of Leadership, 6e (Manning) Chapter 18 Managing Performance 1) Goals focus and energize people, recognition reinforces and encourages people, and ________ is needed to correct and modify behavior. A) teamwork B) analysis C) feedback D) planning E) none […]
978-1259847981 Test Bank Chapter 17
The Art of Leadership, 6e (Manning) Chapter 17 Helping People through Change and Burnout Prevention 1) In the context of changes in a workplace, mergers and acquisitions are most likely classified as changes in A) technology. B) people. C) tasks. […]
978-1259847981 Test Bank Chapter 16
The Art of Leadership, 6e (Manning) Chapter 16 The Leader as Coach 1) Many leaders view ________ as the most rewarding of all their tasks. A) developing others B) travel C) staffing D) performance appraisal E) reading Answer: A Difficulty: […]
978-1259847981 Test Bank Chapter 15
The Art of Leadership, 6e (Manning) Chapter 15 The Role of Personality 1) Who among the following is comfortable with rules, policies, and procedures? A) Traditionals B) Participatives C) Individualists D) None of these Answer: A Difficulty: 1 Easy Learning […]
978-1259847981 Test Bank Chapter 14
The Art of Leadership, 6e (Manning) Chapter 14 Effective Delegation and How to Assign Work 1) ________ said, “Develop your people to do their jobs better than you can. Transfer your skills to them. This is exciting but it can […]
978-1259847981 Test Bank Chapter 13
The Art of Leadership, 6e (Manning) Chapter 13 The Diversity Challenge 1) In the context of the protocol do’s and don’ts in Europe, one should ________ in France. A) be punctual for appointments B) complete one’s pending work irrespective of […]
978-1259847981 Test Bank Chapter 12
The Art of Leadership, 6e (Manning) Chapter 12 Human Behavior and the Art of Persuasion 1) According to Maslow’s hierarchy of human needs, the needs that are taken as the starting point for motivation theory are ________. A) physiological needs […]
978-1259847981 Test Bank Chapter 11
The Art of Leadership, 6e (Manning) Chapter 11 The Team Concept 1) In the context of the stages in the life of a group, ________ incorporates all the discomfort and apprehension found in any new social situation. A) forming B) […]
Chapter 10 James T. Kirk’s Five Leadership Lessons Include
The Art of Leadership, 6e (Manning) Chapter 10 Effective Leadership and Human Relations 1) In the context of McGregor’s prescriptions for an enlightened workplace, McGregor believed that A) one’s potential is independent of his or her working conditions. B) an […]
978-1259847981 Test Bank Chapter 9
The Art of Leadership, 6e (Manning) Chapter 9 Empowerment in the Workplace and the Quality Imperative 1) W. Edwards Deming identified ________ for a successful workplace. A) 13 secrets B) 17 habits C) 10 commandments D) 12 rules E) 14 […]
978-1259847981 Test Bank Chapter 8
The Art of Leadership, 6e (Manning) Chapter 8 Leadership Authority 1) Which of the following statements is most likely true about the top-down view of leadership authority? A) This view holds that leadership authority is based on position in a […]
978-1259847981 Test Bank Chapter 7
The Art of Leadership, 6e (Manning) Chapter 7 The Role of Values and Ethics at Work 1) Character and leading by values require ________. A) insight B) courage C) education D) social support E) leadership Answer: B Difficulty: 1 Easy […]
978-1259847981 Test Bank Chapter 6
The Art of Leadership, 6e (Manning) Chapter 6 Leadership Ethics 1) Which of the following statements is true about ethics? A) It is the study of religion and politics. B) It is the study of young children and mature adults. […]
978-1259847981 Test Bank Chapter 5
The Art of Leadership, 6e (Manning) Chapter 5 Organizational Climate 1) Which of the following is an important dimension of a supportive organizational climate? A) The reward system B) Warmth and support C) Organizational clarity D) All of these Answer: […]
978-1259847981 Test Bank Chapter 4
The Art of Leadership, 6e (Manning) Chapter 4 The Importance of Vision and the Motive to Lead 1) According to management author Warren Bennis, which of the following is true about leaders? A) They should focus on developing personal talent […]
978-1259847981 Test Bank Chapter 3
The Art of Leadership, 6e (Manning) Chapter 3 Leadership Qualities, Characteristics of Followers, and Situational Factors 1) Qualities that mark a leader and help influence the leadership process include all of the following EXCEPT ________. A) vision and enthusiasm B) […]
978-1259847981 Test Bank Chapter 2
The Art of Leadership, 6e (Manning) Chapter 2 The Leadership Equation 1) Early studies of leadership were based on two main theories, which were ________ theories. A) ancient and modern B) male and female C) centralized and decentralized D) trait […]
978-1259847981 Test Bank Chapter 1
The Art of Leadership, 6e (Manning) Chapter 1 The Importance of Leadership: Setting the Stage 1) The Jack Welch Management Institute reports that A) the weakest link in business, industry, and government is the skills of employees. B) formal education […]
978-1259712357 Test Bank Chapter 19 Part 3
78) Which statement regarding the physical arrangements of an international negotiation setting is true? A) Russians prefer to talk to everyone separately, and once everyone agrees, to schedule inclusive meetings. B) Japanese tend toward a cumulative approach, meeting with one […]
978-1259712357 Test Bank Chapter 19 Part 2
51) Which approach is usually adopted by Westerners when faced with a complex negotiation task? A) dividing the large task into a series of smaller tasks B) analyzing the task in a holistic manner with foreign and domestic experts C) […]
978-1259712357 Test Bank Chapter 19 Part 1
International Marketing, 18e (Cateora) Chapter 19 Inventive Negotiations with International Customers, Partners, and Regulators 1) In the age of the Internet and virtual conferencing, face-to-face negotiations are rare. Answer: FALSE Explanation: Face-to-face negotiations are an omnipresent activity in international commerce. […]
978-1259712357 Test Bank Chapter 18 Part 3
77) In general, the end goal of all ________ activities is to reduce the impact of price competition or eliminate it. A) reciprocal pricing B) administered pricing C) free trade D) export-oriented trade E) price skimming Answer: B Explanation: Administered […]
978-1259712357 Test Bank Chapter 18 Part 2
51) ________ duties are levied as a percentage of the value of the goods imported. A) Specific B) Protective C) Prohibitive D) Ad valorem E) Compound Answer: D Explanation: Ad valorem duties are levied as a percentage of the value […]
978-1259712357 Test Bank Chapter 18 Part 1
International Marketing, 18e (Cateora) Chapter 18 Pricing for International Markets 1) Setting the right price for a product can be the key to success or failure in international markets. Answer: TRUE Explanation: Setting the right price for a product or […]
978-1259712357 Test Bank Chapter 17 Part 3
77) What is actively involved in setting rules about compensation companywide in Europe? A) pension committees B) work councils C) external labor unions D) the European Union E) the World Trade Organization Answer: B Explanation: In Europe, work councils (that […]
978-1259712357 Test Bank Chapter 17 Part 2
51) Horatio is a virtual expatriate based in the U.S., managing operations in France and Belgium for his company. What disadvantage of working as a virtual expatriate is Horatio likely to experience? A) He may find it difficult to build […]
978-1259712357 Test Bank Chapter 17 Part 1
International Marketing, 18e (Cateora) Chapter 17 Personal Selling and Sales Management 1) The first step in managing a sales force is making a decision regarding its design. Answer: TRUE Explanation: The first step in managing a sales force is its […]
978-1259712357 Test Bank Chapter 16 Part 3
75) Direct mail is an unpopular medium in Chile because A) the literacy level in Chile is extremely low. B) customers must pay for every item delivered by the letter carrier. C) it uses paper; hence, it is considered a […]
978-1259712357 Test Bank Chapter 16 Part 2
49) During which step of the international communications process does the receiver of the message interpret symbolism transmitted from an information source? A) selecting a message B) encoding C) selecting a message channel D) decoding E) identifying the sources of […]
978-1259712357 Test Bank Chapter 16 Part 1
International Marketing, 18e (Cateora) Chapter 16 Integrated Marketing Communications and International Advertising 1) For most companies, trade shows and direct selling are the major components in the marketing communications mix. Answer: FALSE Explanation: For most companies, advertising and personal selling […]
978-1259712357 Test Bank Chapter 15 Part 3
77) Which action should be taken when beginning the search for prospective middlemen? A) short-listing the middlemen B) studying the target market C) evaluating the available financial resources D) designing the sales force required E) understanding the mission of the […]
978-1259712357 Test Bank Chapter 15 Part 2
49) Home-country middlemen are also known as ________ middlemen, and are located in the producing firm’s country. A) area B) local C) merchant D) domestic E) regional Answer: D Explanation: Home-country middlemen are also known as domestic middlemen. They are […]
978-1259712357 Test Bank Chapter 15 Part 1
International Marketing, 18e (Cateora) Chapter 15 International Marketing Channels 1) The distribution process includes promotion of goods and services by sellers and resellers. Answer: FALSE Explanation: The distribution process includes the physical handling and distribution of goods, the passage of […]
978-1259712357 Test Bank Chapter 14 Part 3
77) For most consumer services firms, the mode of entry into a foreign market is licensing, franchising, strategic alliances, or direct. This is usually done because A) services are highly differentiated. B) services produced cannot be added to inventory. C) […]
978-1259712357 Test Bank Chapter 14 Part 2
51) If a country is in Stage 5 (the age of mass consumption) of Rostow’s five-stage model of economic development, it purchases most of its highest-technology products and services from ________ suppliers. A) Stage 4 B) Stage 3 C) Stage […]