Archives: Quiz
Management Chapter 16 5 Carolina Insurance Wants Create More Interactive
192. Carolina Insurance wants to create a more interactive approach to advertising in order to build strong relationships with their customers. Which of the following represents the preferred advertising medium to achieve their goal? A. The Internet B. Radio C. […]
Management Chapter 16 4 Combines All The Promotional Tools
156. ________ combines all the promotional tools employed by a firm into one comprehensive and unified promotional strategy. A. A market unification plan B. Integrated marketing communication C. A push promotional program D. A target coordination program AACSB: Reflective Thinking […]
Management Chapter 16 3 The Goal Inform And Remind
106. While the Greedy Corporation legally harvests trees in national forests, this activity is particularly unpopular with environmentalists and tourists. The best strategy to respond to this criticism is to ignore the complaints or views of the public and design […]
Management Chapter 16 2 Customers will Have Legitimate Doubts And Salespeople Are
56. It is important to design promotional efforts specifically for individual countries or cultures and also with great care, at risk of the brand’s not being appealing in the targeted market. For example, a Japanese company tried to use English […]
Management Chapter 16 1 Education television And Direct Mail Are The Top
1. As a component of the promotion mix, advertising includes each of the activities marketers use to inform people about products and persuade them to participate in an exchange. FALSE AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: […]
Management Chapter 15 8 Marcia Baker Ships Orchids And Other
AACSB: Knowledge Application Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 15-07 Describe logistics and outline how intermediaries manage the transportation and storage of goods. Level of Difficulty: 3 Hard Topic: Logistics 302. Marcia Baker ships orchids and other perishable flowers […]
Management Chapter 15 7 Rodney Halpern Works The Marketing Department
AACSB: Knowledge Application Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 15-06 Explain the various ways to build cooperation in channel systems. Level of Difficulty: 3 Hard Topic: Supply Chain Management 278. Rodney Halpern works in the marketing department of a […]
Management Chapter 15 6 Tammy Knowles The Publisher New Woman
242. Tammy Knowles is the publisher of “New Woman Magazine,” which is a publication targeted to Gen Y women. Because it is a small, new publication, some of the larger bookstores, convenience stores and newsstands are not agreeing to distribute […]
Chapter 16 3 What advice would you offer her about a management succession plan
Copyright © 2014 Pearson Education, Inc. 152) Assume the role of a consultant to a small business owner who is about to conduct a job interview for the first time. Identify the guidelines that will help him develop interview questions. […]
Management Chapter 12 4 The Purpose The Earliest Recognized Labor
159. The purpose of the earliest recognized labor unions in the U.S. was: A. to achieve some short-range goals and then disband. B. to achieve long-range foundations for their crafts. C. to teach their crafts to new workers. D. to […]
Chapter 16 2 Small business owners should take the time to check every candidate’s references
Copyright © 2014 Pearson Education, Inc. 85) Every new employee a business owner hires determines the heights to which the company can climb or the depths to which it will plunge. Answer: TRUE Diff: 1 Page Ref: 616 AACSB: Communication […]
Management Chapter 12 5 The Management Shoe Factory Planned Terminate
AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 12-02 Discuss the major legislation affecting labor unions. Level of Difficulty: 2 Medium Topic: Labor-Management Legislation 197. The management at a shoe factory planned to terminate production due to labor […]
Chapter 16 1 One of the best sources for prospects for new positions may come from
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 16 Building a Team and Management Succession 1) ________ is the process of influencing and inspiring others to work to achieve a common goal […]
Management Chapter 12 2 workers must agree not to join a union in order to keep their jobs
55. The main objectives of organized labor, better wages and shorter hours, have remained remarkably stable over time. FALSE AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 12-03 Outline the objectives of labor unions. Level of Difficulty: 1 […]
Chapter 15 2 from many domestic companies and then sell them in foreign markets
Copyright © 2014 Pearson Education, Inc. 70) Export trading companies are government-owned operations established in countries around the world (including the United States) for the purpose of buying goods there. Answer: FALSE Diff: 1 Page Ref: 576 AACSB: Analytic Skills […]
Management Chapter 12 3 According The Occupational Safety And Health
AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 12-04 Describe the tactics used by labor and management during conflicts; and discuss the role of unions in the future. Level of Difficulty: 2 Medium Topic: Tactics Used by Labor […]
Chapter 15 1 Before going global, entrepreneurs should ask themselves questions regarding
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 15 Global Opportunities 1) Becoming a global entrepreneur requires: A) constant innovation. B) maintaining a high level of quality and constantly improving it. C) […]
Management Chapter 12 1 One of the things that labor is interested in is fair and competent management
1. Throughout most of American history, the relationship between managers and employees has been fairly smooth. FALSE AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 12-01 Trace the history of organized labor in the United States. Level of […]
Chapter 14 3 sound and scent are unimportant attributes to most retail stores
37 171) Attributes such as lighting, sound and scent are unimportant attributes to most retail stores. Answer: FALSE Diff: 1 Page Ref: 553-554 AACSB: Communication Learning Obj.: 5 172) When designing the layout of a store, office, or plant, a […]
Management Chapter 11 11 An Financial Incentive Firm Offers
AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 11-10 Describe how employees can move through a company: promotion; reassignment; termination; and retirement. Level of Difficulty: 1 Easy Topic: How Employees Move Through a Company 419. A(n) __________ is […]
Chapter 14 2 Which of the following sections of a retail store would be most valuable
Copyright © 2014 Pearson Education, Inc. 77) A bakery is an example of a business that may benefit from intentional use of ________ within the space. A) color B) music C) smell D) lighting Answer: C Diff: 1 Page Ref: […]
Management Chapter 11 10 When Workers Are Part Team Their
387. When workers are a part of a team their compensation should be: A. based strictly on their individual performance in order to encourage each worker to exert his or her maximum effort. B. based strictly on the achievements of […]
Chapter 14 1 The location has far-reaching ramifications, such as high-tech companies that need
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 14 Choosing the Right Location and Layout 1) The first phase of determining where to locate a business is: A) choosing a state in […]
Management Chapter 11 9 Washington Seat Belt Industries New Workers
AACSB: Knowledge Application Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 11-06 Illustrate employee training and development methods. Level of Difficulty: 3 Hard Topic: Training and Evaluation 352. At Washington Seat Belt Industries, new workers are immediately assigned to jobs. They […]
Chapter 13 3 The majority of the loans a commercial finance company makes are unsecured by collateral.
Copyright © 2014 Pearson Education, Inc. 159) Typically, a lender is willing to lend a small business owner 100 percent of the value of accounts receivable pledged as collateral. Answer: FALSE Diff: 1 Page Ref: 496 AACSB: Analytic Skills Learning […]
Management Chapter 11 8 What Advantage Hiring Contingent Workers These
316. What is an advantage of hiring contingent workers? A. These people are primarily over 45 years of age. They are more dependable. B. When a company’s work is very stable and steady, it is best to use contingent workers. […]
Chapter 13 2 Selling the small company’s accounts receivable outright to another business is called
Copyright © 2014 Pearson Education, Inc. 80) The ________ provides loans to entrepreneurs in economically challenged communities and viewed as high-risk borrowers. A) Certified Development Company Program B) Patriot Express Program C) Community Express Program D) 7(A) Loan Guarantee Program […]
Management Chapter 11 7 Markus Believes That Due Changing Technology
AACSB: Knowledge Application Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 11-03 Summarize the five steps in human resource planning. Level of Difficulty: 3 Hard Topic: Steps Involved in Human Resource Planning 282. Markus believes that due to changing technology the […]
Chapter 13 1 The primary disadvantage of equity capital is that the entrepreneur
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 13 Sources of Financing: Debt and Equity 1) Entrepreneurs needing between $100,000 and $3 million in the current financial environment will likely find acquiring […]
Management Chapter 11 5 The Hottie Potatee Potato Bar Franchise
AACSB: Knowledge Application Accessibility: Keyboard Navigation Blooms: Apply Learning Objective: 11-09 Demonstrate how managers use scheduling plans to adapt to workers’ needs. Level of Difficulty: 3 Hard Topic: The Importance of Human Resource Management 209. Managers at a local bank […]
Chapter 12 2 Communication in a timely and professional manner is key to effective collection activities
Copyright © 2014 Pearson Education, Inc. 89) Seasonal sales patterns cause cash balances to fluctuate dramatically, creating the need for cash forecasts. Answer: TRUE Diff: 2 Page Ref: 450 AACSB: Communication Learning Obj.: 4 90) To manage cash efficiently, business […]
Management Chapter 11 6 According Us Business Law Accommodation Means
248. According to U.S. business law, accommodation means: A. treating all employees fairly. B. making certain that if one employee gets medical leave during a fiscal year, that all other employees get an equal amount of leave during the year. […]
Chapter 12 1 When estimating the firm’s end-of-month cash balance, the owner should first
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 12 Managing Cash Flow 1) Solid cash management enables a business owner to: A) adequately meet the cash demands of the business. B) avoid […]
Management Chapter 11 3 Tri-Cities Printing wants to expand its services into new markets
AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 11-05 Outline the six steps in selecting employees. Level of Difficulty: 2 Medium Topic: Recruitment and Hiring 107. Garrett works in his firm’s human resources department. He is responsible for […]
Chapter 11 3 What are the advantages and the disadvantages of using break-even analysis
Copyright © 2014 Pearson Education, Inc. 126) What are the advantages and the disadvantages of using break-even analysis? 35 Answer: As a key component in a sound financial plan, the advantages of break-even analysis include its ability to analyze costs […]
Management Chapter 11 4 The Marketing Manager Cool Rags Inc
AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Understand Learning Objective: 11-07 Trace the six steps in appraising employee performance. Level of Difficulty: 2 Medium Topic: Performance Appraisal 159. Due to the secret nature of performance standards, employees are only permitted […]
Chapter 11 2 Pro forma financial statements show a company’s most recent financial position
Copyright © 2014 Pearson Education, Inc. 74) To determine net profit, the owner records sales revenue for the year and subtracts liabilities. Answer: FALSE Diff: 1 Page Ref: 393-394 AACSB: Analytic Skills Learning Obj.: 2 75) Service companies spend the […]
Management Chapter 11 1 Recruiting is relatively easy today because qualified labor is so plentiful
1. Human resource management is the process of deciding the number and types of people your business needs, and then, recruiting, selecting, developing, motivating, evaluating, compensating, and scheduling employees to achieve organizational goals. TRUE AACSB: Reflective Thinking Accessibility: Keyboard Navigation […]
Chapter 11 1 Cost of goods sold is located on which financial statement
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 11 Creating a Successful Financial Plan 1) In order to reach profit objectives, entrepreneurs must be aware of their firms’: A) current ratio and […]
Management Chapter 11 2 Difficulty Easy topic Recruitment And Hiring public And Private
54. A job analysis consists of creating two documents called a job inventory and a performance appraisal. FALSE AACSB: Reflective Thinking Accessibility: Keyboard Navigation Blooms: Remember Learning Objective: 11-03 Summarize the five steps in human resource planning. Level of Difficulty: […]
Chapter 10 2 The prices a small business charges influence its image in the marketplace
Copyright © 2014 Pearson Education, Inc. 53) The prices a small business charges influence its image in the marketplace. Answer: TRUE Diff: 1 Page Ref: 358-359 AACSB: Analytic Skills Learning Obj.: 1 54) The desired image for the business, the […]
Management Chapter 10 11 Which The Following Descriptions More Appropriately
362. Which of the following descriptions more appropriately reflects the way that Gen Xers prefer to communicate at work? A. Face to face B. Through meetings C. Through e-mail D. Through social media Gen Xers are known to prefer e-mail […]
Chapter 10 1 The top business challenge that drives pricing decisions is the
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 10 Pricing Strategies 1) Setting prices for products and services requires entrepreneurs to balance a multitude of complex forces as entrepreneurs determine prices for […]
Management Chapter 10 10 Ramon Works Chicago Medical Instruments His
338. Ramon works at Chicago Medical Instruments. His job was recently redefined so that he now has more flexibility in the hours he works and more say in the procedures used on the job. This suggests that Chicago Medical Instruments […]
Chapter 09 2 The Web typically lacks the ability to lower the cost of doing business
Copyright © 2014 Pearson Education, Inc. 65) A valuable method of preventing online fraud is to: A) ask customers for their card verification value. B) not accept credit cards. C) run background checks on customers. D) All of the above […]
Management Chapter 10 9 Becca Manager The Credit Department For
311. Becca is a manager in the credit department for 3STAR Motors. Joe Greene is a new employee in her department. While Joe has been learning his job, Becca has provided him with guidance by offering advice, encouragement, and instructions. […]
Chapter 09 1 One of the most valuable attributes of the Web is the ability to
Copyright © 2014 Pearson Education, Inc. Essentials of Entrepreneurship & Small Business Mgmt., 7e (Scarborough) Chapter 9 E-Commerce and the Entrepreneur 1) One of the most valuable attributes of the Web is the ability to: A) provide companies with instantaneous […]
Management Chapter 10 8 Analyzing The Differences Among Theories And
279. In analyzing the differences among Theories X, Y, and Z managers, it is appropriate to assess that: A. Theory Z managers believe that employees prefer to be directed. B. Theory Z managers understand that workers prefer to work by […]
Chapter 08 2 A critical marketing step is to clearly define their target market
Copyright © 2014 Pearson Education, Inc. 59) Time compression management (TCM) involves: A) speeding new products to market. B) reducing the administrative time required to fill an order. C) shortening customer response time in manufacturing and delivery. D) All of […]
Management Chapter 10 7 According Herzberg Which The Following Groups
252. According to Herzberg, which of the following groups of motivational factors would give employees the most satisfaction? A. A B. B C. C D. D In reviewing Herzberg’s ranking of motivational factors, interesting work, earned recognition, and growth opportunity […]