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316. What is an advantage of hiring contingent workers?
317. Betty Roosevelt is a human resource manager with Avondale Industries. Her current
assignment is to revise and update Avondale's employment testing procedures. Betty should:
318. Crocker Enterprises conducts thorough background investigations of its prospective
employees. The purpose of such investigations is to:
319. Mallard's Department Store typically sells over a third of all its merchandise in the last
two months of the year. Management has found that it must hire __________ workers during this
period of increased business to supplement its permanent employees.
320. Which of the following workers would be the best example of a contingent worker?
321. Danielle relies on summer earnings to fund her next year at the university. When she tried
to get her old high school summer job back at local Cool Rags Clothier, she learned that the
manager no longer hires college students during the summer months. Which of the following
strategies do you recommend that Danielle pursue?
322. In just a few short weeks, Jake would arrive back in the states from his semester abroad.
He was already in a temp agency's database from the previous summer, when he spent 8 weeks
working for an accounting firm. Jake will again try to hire on as a ___________ during the summer
months. The company that hired him last summer typically hires several college students each
year, mainly because they have good computer skills, and the company does not need to offer
college students benefits.
323. The purpose of ____________ is to increase an employee's ability to perform productively.
324. Online training courses are sometimes also called:
325. The first step in establishing training and development programs is to:
326. ____________ introduces new employees to the organization, their fellow workers, their
supervisors, and to the policies, practices, and objectives of the firm.
327. In a(n) ______________ an inexperienced worker learns by working alongside an
experienced employee to master the skills and procedures of a craft.
328. A worker who successfully completes an apprenticeship program earns the title:
329. ______________ is the easiest kind of training to implement, when the job requires simple
tasks and/or is repetitive.
330. Shadowing is another term used to refer to ____________.
331. Computer and robotics training is sometimes performed in a nearby classroom-type
setting. We refer to this near-the-job-training as ____________.
332. __________ is a type of training that duplicates the exact combination of conditions that
occur on the job.
333. Off-the-job training:
334. ___________ is the process of training and educating employees to become good
managers and then developing their managerial skills over time.
335. Corporate managers who supervise, coach, and guide lower-level employees and serve as
their organizational sponsors are called:
336. __________ is the process of establishing and maintaining contacts with key managers in
one's own organization and in other organizations, and using those contacts to establish strong
relationships that serve as informal development systems.
337. A management training program that gives managers assignments in a variety of
departments in order to expose them to different functions within the organization is called:
338. Selected employees who work as assistants to higher-level managers and participate in
managerial functions are given such titles as:
339. Which of the following statements describes the relationship between employee training
and employee development?
340. According to information in Chapter 11, which of the following is not one of the three
steps HR managers use as part of training and development?
341. A major purpose of employee orientation programs is to:
342. Job rotation helps lower-level managers prepare for higher-level positions by:
343. Women often have more trouble finding mentors than men because:
344. With the advent of more sophisticated technology, employers who operate locally and
globally and want all employees to receive the same training may opt for ____.
345. Which of the following statements about networking is the most accurate?
346. As companies continue to develop women and minorities for management positions,
they:
347. It's good strategy to develop women and minorities for management positions because:
348. Chris is a member of the carpenters' union who recently achieved the classification of
journeyman
. This means that Chris:
349. When Zoe began her Ph.D. program at Vanderbilt University, she was immediately
assigned to a female ________ who would serve as a coach and guide to shorten the learning
curve and help Zoe meet the right people who could enhance her career. Her program also
required _________, where she would spend four to six weeks in different labs, gaining experience
and exposure to a variety of research in her field of study.
350. Corporate HR for Backstreet Books knows that sexual harassment in the workplace is a
serious issue. In order to provide consistency in its effort to train employees about sexual
harassment, HR management created ___________. Employees have a flexible time period when
they can log-on and receive exactly the same training as employees in all of the company-owned
and -managed bookstores.
351. Bob says he has achieved his "dream job." As an engineer for a major defense systems
company, he is responsible for using sophisticated airplane and weaponry equipment that
creates the exact conditions that a professional may experience if he/she uses the equipment in
a real-life situation. He spends several hours each day performing __________.
