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197. The management at a shoe factory planned to terminate production due to labor issues
that were consuming most of the profits. For years, the strong union at this facility did some
tough negotiating with the company's corporate headquarters. In a companywide vote, employees
agreed to walk away from union membership in order to keep the factory open and save their
jobs. The NLRB (National Labor Relations Board) agreed that it was in the best interest of the
employees. ______________ was started to take away the rights of union representation at the
factory.
198. The primary purpose of collective bargaining is to:
199. During the 1920s and early 1930s the Dallas Sheet Metal Shop was able to prevent
workers from forming a union by requiring them to sign an employment contract in which they
agreed not to join a union as a condition of employment. Dallas was making use of:
200. Public employees and their union representatives were prohibited by a vote in the state
senate from negotiating with government officials on issues which affected their labor contracts.
The new law directly affected their ______ rights.
201. Bob believes that management is treating him unfairly because of his efforts to organize
a vote for union representation. Which organization should Bob contact to report his concerns?
202. Union leaders at the Baadfathe Corporation are furious. Although the union is certified by
the NLRB, its negotiating team has had little success in getting management to meet with them
to work on a new labor contract. In fact, during the last three months, the management team has
agreed to meet only twice, once on a weekend, and the other time after 8:00 p.m. Even during
those two meetings, the management team was unwilling to offer serious proposals. Baadfathe's
management team should review the legal rights of union members to participate in collective
bargaining, as provided under the:
203. Over the past several decades unions have:
204. The __________ sets the tone and clarifies the terms and conditions under which labor
and management agree to function over a specific period of time.
205. Under ______, workers are not required to join the union, but those who do not join are
still required to pay a union fee or regular dues to the union.
206. Under a(n) ___________ shop agreement, workers must belong to the union before they
are hired.
207. The justification for dues or fees paid by nonunion members to the union in a(n)
_________ shop is that the union represents all workers in collective bargaining, not just those
who belong to the union.
208. In a(n) __________ shop, workers do not have to belong to a union before they are hired,
but they must join a union within a specified period (usually 30, 60, or 90 days) in order to keep
their job.
209. If a union is present in a firm that has a(n) _________ shop arrangement, workers may join
the union if they wish, but they are not required to join or pay a union fee in order to keep their
jobs.
210. A(n) ___________ is a union official who works permanently in an organization and
represents employee interests on a daily basis.
211. Closed shops were declared illegal by the:
212. ___________ is the use of a third party to encourage labor and management to continue
negotiating in an effort to settle a labor dispute or achieve a mutually acceptable labor-
management agreement.
213. The process of bringing in an impartial third party to render a binding decision in a labor
dispute is referred to as:
214. If management and union officials cannot resolve a grievance, a(n) _________ is asked to
listen to the arguments of each side and to make a decision that both sides will have to comply
with.
215. Which of the following topics is generally covered in a negotiated labor-management
agreement?
216. In a union shop:
217. The key difference between an agency shop agreement and an open shop agreement is
that in an agency shop:
218. A key difference between a mediator and an arbitrator is that:
219. A grievance is:
220. Labor unions and management hope to resolve issues through collective bargaining. Each
side comes to the table with a range of options they are willing to consider, some more appealing
than others. All options that each will consider fall within the _______________.
221. Hector is philosophically opposed to unions. "Why should I be required to join an
organization I don't agree with, or pay a fee to support it financially?" he asked some of his
buddies who belong to the union. "I thought this was a free country, but I don't feel very free
when I'm told that I'll lose my job if I don't join the union. It just isn't fair." Hector's comments
suggest he favors a(n) __________ shop arrangement.
222. Amie was recently hired at Kreigmeister Industries as a repairperson. She was informed
that if she chose not to join the union representing her fellow repair workers, she would still have
to pay a fee to the union. Apparently, Kreigmeister operates under a(n):
223. In the late 1930s management at Bodenger Industries agreed to hire only those workers
who were already members of the Steelworkers Union. Bodenger agreed to a type of
arrangement known as a(n):
224. At the Grenchit Corporation the union and management have not been able to reach a
mutually satisfactory agreement on a grievance. The two sides have agreed to bring in a(n)
_________ who will examine the evidence and arguments on both sides and issue a binding
decision.
225. During negotiations for a new faculty contract at a university, the __________ was quite
narrow. Of thirteen items, the union representatives wanted concessions on the following items:
Nos. 1, 2, 3, 4, 5, 7, 9, 10, and 13. The union overlapped with the university administration on the
remaining items: Nos. 6, 8, 11, and 12.
226. Anna believes that her manager violated the terms of the negotiated labor-management
agreement when he required her to report to work on a holiday. She has discussed her concerns
with her shop steward and he agrees with her. It is likely the steward will encourage Anna to:
227. You've been on your lunch break for less than 45 minutes when your boss orders you to
return to work immediately or be docked an hour's pay. You complain that the current labor
contract specifies a full hour for your lunch break and you still have over 15 minutes left. Your
boss stands firm on his order for you to return to work. Under protest, you return to work, but
plan to file a grievance. The first step you should take is to contact a(n):
228. Dr. Kwan, a professor at a university, has been working with the union leaders and
management at Empire Corporation to help the two sides resolve differences over desired wage
levels for a new contract. First, he met with each side privately to determine any common ground
for agreement. For the past week, he has worked with representatives from each side to promote
communication and compromise at the bargaining table. Dr. Kwan is a(n):
229. Yogi believes that an agency shop is the most desirable union security arrangement.
Which of the following statements would be most likely to represent Yogi's views?
230. Art B.Traytor, a member of the American Arbitration Association and long-standing
faculty member of the business school of a university, is heading out on the next plane for
Detroit, Michigan, where he will serve as an arbitrator between members of the United Auto
Workers union and management of a major auto manufacturer. His responsibilities will deal with:
