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248. According to U.S. business law,
accommodation
means:
249. Recently, businesses have experienced debate over ___________, the practice of
discriminating against a dominant or majority group of persons. This situation occurs when
businesses must adhere to employment laws that were designed to correct previous
discrimination against minority groups.
250. The Equal Employment Opportunity Act gave the Equal Employment Opportunity
Commission the authority to:
251. If your company is selling its products or services to the U.S. government, you should
study human resource law that pertains to:
252. Which of the following statements about how current HR law views disabilities is
accurate?
253. One of the most important responsibilities for professionals in the human resources field
is:
254. Ben, a 44-year-old middle manager at a well-known advertising firm, just lost his job. The
company downsized due to a significant loss of clients during the last recession. Although Ben's
work was considered exemplary in many ways, and his staff had won awards with their creative
work, the company decided to let Ben go instead of another middle manager who was a minority.
In a business setting, we call this occurrence _________________.
255. Which of the following statements is the most accurate description of the impact the
Americans with Disabilities Act of 1990 (ADA) has had on businesses?
256. Minnie A. Dent is completing her thirtieth year as a bus driver. Her company recently told
her that she would be required to retire within the next two years because she had reached the
age limit for mandatory retirement. Minnie wants to fight this ruling based on a claim of age
discrimination. Which of the following statements about this case is most accurate? According to
the:
257. Laura Benitez was hired as a management trainee by Simulex Corporation through a
special program designed to "right past wrongs" by giving females and minorities greater
opportunities for employment and advancement. The program is enforced by the Equal
Employment Opportunity Commission. Laura was hired through a(n) ____________ program.
258. During her annual review, Rhonda admitted to her supervisor that she is more productive
in a quieter environment. The openness of her office setting and the recent increase in staff that
came to her for training made it difficult for Rhonda to process as many insurance claims in one
day as she had accomplished in the past. The supervisor agreed to move Rhonda's desk to the
back of the office, and create a barrier with plants. The supervisor would take a more active role
in training new employees, so they would not be coming to Rhonda with questions. In HR, we
refer to this action as creating ________________.
259. In 2008, Congress passed the Americans with Disabilities Amendments Act. What was
the scope of the changes?
260. As new parents, Sean and Molly applied for family medical leave to care for their new
infant son. According to U.S. law, Sean and Lindsey:
261. The first step in the human resources planning process is to:
262. The last step of the human resource planning system is to:
263. A(n) __________ is prepared as part of the human resource planning process, and
indicates the characteristics and qualifications of the organization's labor force, thus helping the
firm determine whether its employees are technically up-to-date and adequately trained.
264. A __________ is a two-part process. One part explains what an employee would actually
do at various jobs.
265. A job analysis results in two written statements. They are:
266. A ____________ is a statement that identifies the minimum qualifications required of a
worker in order to perform a specific job.
267. A job ___________ is a statement that identifies the objectives of a job, the type of work to
be done, the responsibilities and duties that are associated with the job, the working conditions,
and the relationship of the job to other functions.
268. After preparing a job analysis, the next step in the human resource planning process is
to:
269. The ________, which is developed from the previous four steps of the human resource
planning process, addresses how the firm will accomplish a wide array of human resource
functions such as recruiting, selecting, training and developing, appraising, compensating, and
scheduling its employees.
270. A human resource inventory is designed to reveal whether:
271. As part of the HR planning process, the manager begins by assessing the current labor
situation at his/her company. Essentially, this means:
272. Which of the following is an essential element of a job description?
273. Which of the following statements identifies a key difference between a job description
and a job specification?
274. When creating a
job description
, the HR manager may include:
275. The overall purpose of the five-step human resource planning process is to:
276. As Connor scanned the employment opportunities on the website of a well-known online
recruiting company, he speculated that he might not qualify for some of the jobs. Connor was
concerned that his educational credentials and skills might not be compatible with the ________
for many of today's available jobs.
277. Steve is gathering information about the names, ages, education, specialized skills, and
capabilities of all of his firm's employees. The information Steve is acquiring suggests he is
working on a:
278. Mario's business was growing at a steady rate, but he knew he could do better! In order
to capture more business, he would have to hire a few more sales professionals to sell into new
markets. As he pondered his staffing needs, his sister who worked in HR informed him that he
needed to do a
job analysis
before hiring. Which of the following would be a logical part of a job
analysis for a sales position?
279. Hillary is a human resource manager with Golden Years Elder Care Services. The
company is considering offering some new services, and she wants to know how many current
employees have certain types of skills and training to adequately perform the new services. A
document that would help Hillary answer this question is the firm's:
280. Kandew Electronics requires all employees who work as research specialists in its
electrical engineering department to have a minimum of a bachelor's degree in electrical
engineering (BSEE). This educational requirement would most likely be stated in the job
_________ for this position.
281. Ben is an HR manager at Claymont Communications. Which of the following tasks would
he perform as a part of the human resource planning process?
