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Which of the following proposed that organizations get into trouble when their fundamental beliefs and assumptions no longer fit reality? A. Drucker B. Lewin C. Lippitt D. Maslow The primary aspects of culture are ______. A. values and norms B. […]

To be its most effective, consulting for organization change must focus on ______. A. the content B. the process C. both the content and process D. the unanticipated Chaos theory involves concepts known as ______. A. the butterfly effect B. […]

The process of restoration of trust requires ______. A. motivation B. perseverance C. patience D. all of these Organizational culture change requires ______. A. system wide changes B. direct response to the external environment C. revolutionary interventions D. all of […]

In dealing with change, leadership should be considered ______. A. in terms of transformational and discontinuous B. continuous and transactional C. exclusive of members D. none of these British Airway’s CEO helped facilitate acceptance to change by ______. A. keeping […]

When leaders first respond to changes in the environment that threaten the organization’s survival, their first concern should be ______. A. the content of change B. the process of change C. the cycle of change D. the system of change […]

Which of the following is/are true? A. Deep organization change is very difficult. B. Most attempts at changing organizations are not successful. C. Both A and B. D. Neither A nor B. According to Burke, potential leaders need to learn […]

Schein (1987) did which of the following to Lewin’s (1947) three-step model of change? A. refuted it after testing it on organization change B. expanded and elaborated each step, and redesignated the steps as overlapping stages C. reversed them D. […]

Burke recommends which of the following paradigms to help understand organization change ______. A. holistic B. living systems C. both A and B D. neither A nor B Burke strongly endorses, to ensure survival, effectiveness, and long-term success that change […]

Sociotechnical systems ______. A. focus on the interdependence of workers and the tools they use B. focus on how computer technology changes the way people work C. is irrelevant to organization change D. is too controversial to be taken seriously […]

The case study involving Teachers College, Columbia University, is based upon the principle of an organizations being ______. A. an open system B. organization influenced by its environment C. the context in which the changes occurring D. all of these […]

What was an unexpected finding of the Hawthorne studies? A. Scientific management was ineffective. B. The assumed cause-effect linkage between illumination and productivity did not exist. C. Production only increased when the lighting decreased. D. There’s no link between productivity […]

Communicating the need for change, initiating key activities, and dealing with resistance are part of the ______. A. prelaunch phase B. launch phase C. post launch phase D. sustaining the change Not unlike sergeants in the Army, nurses can be […]

The “small professional services partnership” case example illustrates ______. A. evolutionary change B. rapid growth C. how organizations broaden their client services D. change without changing leadership qualities When making decisions, it is highly valuable for a leader to understand […]

The paradox of planned organization change is ______. A. easy and different B. linear and nonlinear C. useful for government healthcare facilities D. inherent in the shift to digital technology An intervention into a system causes ______. A. disequilibrium B. […]

Integrating behavioral science with standard forms of management strengthen our understanding and effectiveness of organization change methodologies and processes. Taylor’s “scientific management” is based on these four principles: data gathering, worker selection and development, integration of the science and the […]

The complexity of organizations can be incorporated in the organization change plan by ______. A. simplifying the organization into three levels B. incorporating into the plan the fact that interactions across organization levels are very important C. abandoning the plan […]

The changes at British Airways ______. A. perturbed the organization’s system B. punctuated its equilibrium C. caused leadership to question the way the organization did things D. all of these George Litwin, of the Burke—Litwin model, developed ______. A. an […]

The essence of Witherspoon’s double coaching is ______. A. applying the idea that the way leaders act and the results they get begin with the way they think B. a different form of 360-degree feedback loop C. a methodology for […]

The secret to success of the Four Habits Model was in ______. A. the execution B. applying the skills associated with each habit to each individual patient C. applying the skills in a unique manner to each patient D. all […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 1 Chapter 1: Source for Understanding Organization Test Bank Multiple Choice 1. Organizations change ______. A. only when planned change is initiated B. only in response to an environmental threat […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 1 Chapter 2: Rethinking Organization Change Test Bank Multiple Choice 1. When considering implementing organizational change, begin by focusing on the desired ______. A. organizational structure B. organizational strategy and […]

Instructor Resource Burke, Organization Change, 5th edition 13 Ans: D. Cognitive Domain: Application Answer Location: Sensitivity Training Difficulty Level: Medium AACSB Standard: Group and individual behaviors Answer Location: Survey Feedback Difficulty Level: Medium AACSB Standard: Statistics and quantitative methods 26. […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 3: A Brief History of Organization Change Test Bank Multiple Choice 1. Which of the following were contextual influences of Frederick Taylor’s scientific management? A. the Industrial Revolution B. […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 4: Theoretical Foundations of Organizations and Organization Change Test Bank Multiple Choice 1. The most effective organization theories for understanding organization change are based on ______. A. stability B. […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 12 AACSB Standard: Systems and processes in organizations 25. An organization’s ability to offset the process of entropy will result in ______. A. growth and development B. greater differentiation of […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Ans: D Cognitive Domain: Analysis Answer location: Revolutionary Change Difficulty Level: Medium AACSB Standard: Leadership in organizational situations 27. The change process experienced by dime Bancorp Inc. was effective because […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 5: The Nature of Organization Change Test Bank Multiple Choice 1. Based on recent scholars’ views, Darwin’s characterization of evolution as being slow and incremental is ______. A. entirely […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 D. none of these Ans: A Cognitive Domain: Comprehension Answer Location: System Responses to Organization Change Difficulty Level: Medium AACSB Standard: Systems processes in organizations 27. One prevalent form of […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 6: Levels of Organization Change: Individual, Group, and Larger System Test Bank Multiple Choice 1. “Training and development” is an example of organization change at which level? A. individual […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 13 26. The body of literature covered by Ford and Ford (2011) was limited to review of the leadership of change per se and involved ______. A. 14 articles B. […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 1 Chapter 7: Organization Change: Research and Theory Test Bank Multiple Choice 1. Friedlander and Brown’s (1974) review of early organization change research framed their review in terms of two […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 C. on rewards that have different values for different individuals D. all of these Ans: D Cognitive Domain: Comprehension Answer location: Mini-Theories Related to Organization Change Difficulty Level: Medium AACSB […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 8: Conceptual Models for Understanding Organization Change Test Bank Multiple Choice 1. The fundamental distinction between the content and process of change is that ______. A. content is the […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Cognitive Domain: Comprehension Answer Location: Organizational Models and Organization Change Difficulty Level: Medium AACSB Standard: Systems and processes in organizations 27. An organization’s environment involves ______. A. resources B. history […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 9: Integrated Models for Understanding Organizations and for Leading and Managing Change Test Bank Multiple Choice 1. To be its most effective, consulting for organization change must focus on […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 10: The Burke–Litwin Causal Model of Organization Performance and Change Test Bank Multiple Choice 1. Which of the following is true about the organization models by Porras, Weisbord, and […]

Instructor Resource Burke, Organization Change, 5th edition 12 Ans: A Cognitive Domain: Comprehension Cognitive Domain: Comprehension Answer Location: Background Difficulty Level: Medium AACSB Standard: Systems and processes in organizations 25. While the Burke Litwin model had its roots in the […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 11: Organizational Culture Change Test Bank Multiple Choice 1. Which of the following is true about organization culture? A. It is the most difficult aspect of organization change. B. […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 13 D. reinforcement of beliefs 26. Basic and underlying assumptions, according to Schein, ______. A. tend to be nonconfrontational and non-debatable B. extremely difficult to change C. A and B […]

Instructor Resource Burke, Organization Change, 5th edition 25. The voice of compensation ______. A. preserves a dialectical interpretation B. builds on the premise that looseness on some dimensions should be complemented by coupling on other dimensions C. A and B […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 12: Understanding and Working Loosely Coupled Systems Test Bank Multiple Choice 1. Cultural change requires ______. A. talented, dedicated people B. considerable resources C. enormous energy and perseverance D. […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 13: Health Care and Government Organizations Test Bank Multiple Choice 1. Most of the organization change literature is based on research and practice conducted with ______. A. higher education […]

Instructor Resource Burke, Organization Change, 5th edition 13 Ans: C Cognitive Domain: Application Answer Location: Changing Government Organizations Cognitive Domain: Comprehension Answer Location: Changing Government Organizations Difficulty Level: Medium AACSB Standard: Leadership in organizational situations 26. In Case 1, the […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 1 Chapter 14: Transformational Leadership Test Bank Multiple Choice 1. The success of using an organizational model that takes into account both external and internal organization factors to plot the […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Ans: D Cognitive Domain: Comprehension Answer Location: Howard Gardner’s Changing Minds Difficulty Level: Hard AACSB Standard: Leadership in organizational situations 26. The four factors that Gardner believed contributed the most […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Difficulty Level: Hard AACSB Standard: Leadership in organizational situations 27. According to O’Toole, the only inherent character trait essential for effective leadership is ______. A. empathy B. ambition C. decisiveness […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 15: Leading Organization Change Test Bank Multiple Choice 1. Phases of organization change are ______. A. discrete B. unplanned C. overlap D. arbitrary Ans: C Cognitive Domain: Knowledge Answer […]

Instructor Resource Burke, Organization Change, 5th edition 13 26. In changing an organization, the distinction between content and process is important because ______. A. content is who to change B. process is wide to change C. the distinction is the […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 16: Organization Change: Summary and Integration Test Bank Multiple Choice 1. Gladwell’s (2000) book, The Tipping Point, suggests ways of understanding organization change ______. A. as contagious B. as […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 13 A. taking on new roles that are challenging B. discussing mistakes with others C. critically evaluating work-related events with others D. all of these 27. To be learning agile, […]

Instructor Resource Burke, Organization Change, 5th edition SAGE Publishing, 2018 Chapter 17: Organization Change: What We Need to Know Test Bank Multiple Choice 1. The phase of organization change that is the most difficult is ______. A. how to sustain […]