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Schein (1987) did which of the following to Lewin’s (1947) three-step model of
change?
A. refuted it after testing it on organization change
B. expanded and elaborated each step, and redesignated the steps as overlapping stages
C. reversed them
D. expanded them to five “phases”
A direct frontal approach to changing values starts with behavior to avoid ______.
A. difficulty
B. resistance
C. strong human emotion
D. all of these
Different degrees of participation, with respect to the voice of organizational outcomes,
are ______.
A. to be cultivated
B. more common in loosely coupled systems
C. an act to change
D. none of these
The most obvious difference between a business corporation on the one hand and
healthcare and government organizations on the other concerns ______.
A. price structure
B. shareholders
C. mission
D. none of these
The merging of the University of Michigan’s Institute for Social Research and the
Massachusetts Institute of Technology’s Research Center for Group Dynamics resulted
in ______.
A. the first sensitivity training program in the United States
B. the first center devoted entirely to leadership development and training
C. the Hawthorne studies
D. the organizational survey feedback method
Leader self-examination, information from the external environment, establishing a
need for change, and providing clarity of vision and direction are part of the ______.
A. prelaunch phase
B. launch a paragraph
C. post launch phase
D. sustaining the change
Burke relies on which of the following types of books and literature as sources for his
book?
A. organizational theory literature
B. trade books
C. “story” books
D. all of these
Which of the following researchers determined that leadership’s two primary functions
are the initiation of structure and consideration?
A. Blake and Mouton
B. Likert
C. Fleishman
D. French and Bell
An organization that focuses on a change in mission, strategy, and/or culture is
attempting ______.
A. evolutionary change
B. revolutionary change
C. continuous change
D. the impossible
