Unlock document.
This document is partially blurred.
Unlock all pages and 1 million more documents.
Get Access
Instructor Resource
Burke, Organization Change, 5th edition
SAGE Publishing, 2018
13
A. taking on new roles that are challenging
B. discussing mistakes with others
C. critically evaluating work-related events with others
D. all of these
27. To be learning agile, one must ______.
A. have reached a threshold of learning ability
B. have flexible values
C. A and B
D. none of these
28. With respect to trust, Burke contends that ______.
A. it can be worked around
B. we know a lot about mistrust and conflicts
Instructor Resource
Burke, Organization Change, 5th edition
SAGE Publishing, 2018
14
C. we know little about conflict resolution and restoration of trust
D. B and C
29. Trust between people is ______.
A. stable
B. delicate
C. lasting
D. none of these
30. Repairing broken trust requires ______.
A. attempting to fix all things at once
B. likely to fail
C. considerable time and effort
D. none of these
Instructor Resource
Burke, Organization Change, 5th edition
SAGE Publishing, 2018
31. The foundational value for leading change is ______.
A. expertise
B. communication skills
C. trust
D. success
32. To repair a broken trust, it is best to ______.
A. take small steps
B. initially use a trust risk that is inconsequential
C. attempt an accumulative effect
D. all of these
33. The process of restoration of trust requires ______.
A. motivation
B. perseverance
C. patience
D. all of these
34. Areas of organizational dynamics that have considerable influence on organization
change efforts are ______.
A. culture change
B. loosely versus tightly coupled systems
C. resistance
D. all of these
17
35. Areas of organizational dynamics that have considerable influence on organization
change efforts are ______.
A. leader selection and development
B. learning agility
C. trust
D. all of these
True/False
1. We know all we need to know about cells or self-managed groups in organizations.
2. The evidence for an organizational unit’s being no larger than 150 people is
compelling.
Instructor Resource
Burke, Organization Change, 5th edition
SAGE Publishing, 2018
3. People always resist change.
4. Over two decades ago, it was documented that the failure rate for individuals in
positions of leadership was, on average, 73%.
5. According to Burke, we have a selection problem in the first place, and once
selected, it is a matter of development.
6. With respect to selection, if the leader nomination process comes from senior
management and executives, despite warning of the consequences, there appears to
be a strong cloning effect.
7. Leaders are the only individuals who are not resistant to change.
8. Leadership development programs work best when the training is not just an
individual focus but in support of a larger change effort.
9. Above average general mental ability is a fundamental criterion for selection of
individuals for important positions of leadership.
10. Accumulating diverse skills showing an ability to learn about fields outside one’s
comfort zone leads to success in the business world.
Short Answer
1. Burke contends that because leadership is such a personal matter, understanding
more about the proper match between leaders’ personality and the desired
organizational culture is critical to successful change. Explain what he meant.
2. Power, the leader’s capacity to influence, needs better understanding. Explain how
Burke approaches achieving better understanding.
3. With respect to incentives, much is known about pay, bonuses, and fringe benefits.
What does Burke indicate as the areas for exploration to produce more information and
learning for leaders in this respect?
4. We already know about intrinsic rewards; that “it’s the work itself” that is an intrinsic
reward. What are some of the things we need to explore with more specificity regarding
intrinsic rewards?
5. Burke suggests that there are instances where resistance can be a resource. Explain.
Instructor Resource
Burke, Organization Change, 5th edition
SAGE Publishing, 2018
23
